I did call The Body Shop home office in North Carolina on Monday. I was ready to call the U.K., but it was not necessary. They were genuinely apologetic for the way I was treated on Facebook. They immediately fixed my Love Your Body account (removing the fraud alert), and shipped out my order. They also put a $25.00 credit on my LYB card for my trouble.
I have not tried to place another online order, so we will see if they really did what they said the next time I need to order something. I don't think there will be a problem because the lady at the home office told me to call her back if there are ever any problems again.
To quote my husband..."they didn't know who they were fucking with."
My harshed buzz is now gone.
![Smile :) :)](/i/s/smile.gif)