Discontinued Thermovape Cera

OldVape

New Member
Yes, my husband is way to pissed off at this point.

6 inches by 1 inch, and in ceramic, is to much $ for that piece of material to just sit around. Maybe if it was solid silver it might be somewhat worth it, but really, silver is so cheap, even if it was made of pure .999 silver, it would be to much $

And really..........who puts a packing slip UNDER all the paper, and packing, and product. A packing slip is for checking an order AFTER it is packed. lol.

Business 101 for newbies.
 
OldVape,

pakalolo

Toolbag v1.1 (candidate)
Staff member
You guys need "training" on how to look after the customer after you have the $, STFU about retaining screws and the like, they wont keep the company a float, looking after cash paying customers before they do a credit card reversal and send you back a box of parts will keep your company afloat.

Just saying.

Now go back to your 4c screws.

Since you posted this right after a post from @OF, I'm assuming that you were directing it at him.

First, the tone is abrasive and not appropriate no matter who you meant. Second, OF is not a representative of TET although he has close contacts with the company.

Finally, we have a rule here to cover disputes between a vendor or manufacturer and a member:
  • Don’t attack products or companies. You can post your opinion, and you can criticize, but posts written to offend are not allowed. State your complaint and move on.
You get one post to explain your case, and the other party gets one post to respond. Everything else should happen in email or PMs. When the issue is resolved, either party is free to post the resolution. You've already had way over your quota, so please don't post about this complaint again until it is resolved.
 

GR

Well-Known Member
Yes, my husband is way to pissed off at this point.

6 inches by 1 inch, and in ceramic, is to much $ for that piece of material to just sit around. Maybe if it was solid silver it might be somewhat worth it, but really, silver is so cheap, even if it was made of pure .999 silver, it would be to much $

And really..........who puts a packing slip UNDER all the paper, and packing, and product. A packing slip is for checking an order AFTER it is packed. lol.

Business 101 for newbies.
Lmao, yes I understand. I passed on buying three collective dispensaries at a price that was hard to pass on because even though I am a head I would not be able to hire them. I like business, not so much the money but the challenge. Trying to get 10 high people to do their jobs is kinda like trying to herd cats and because I am a head I have actually tried to herd cats, doesn't work.

If flower vaping is what you do then there are plenty you can find reviews here to meet your needs. If for concentrates, well look at me, on my 4th cart in under a year. My concentrates are more valuable then gold by a shit load so a unit that has already cost me this much must have some value to me.
 
GR,

OldVape

New Member
Pakoli,

I will attempt to get this matter fully resolved at the postal office tomorrow morning, it may require a phone call shortly after, and if I can get it resolved, I will come back here and explain to others how a resolution was achieved.

Thanks for the advice, its good advice.
 
OldVape,

Tweek

Well-Known Member
I did not have to "keep trying" to place an order. Nor did I have to "keep trying" to get my money into their hands.

I sent a mail on Friday when I got this half baked bullshit, and again on Sunday night advising about the dead charger and intermittent switch. Balls now in TETS court.

No worries, in Canada we have the best consumer protection against this type of bullshit in the western world. On my word the charges will be 100% reversed, no questions asked. Mastercard said just save the paperwork from post office showing you sent it back COD.

With 800 versions of VAPES on the market, I am not to worried about it, just pissed off about it. Time is money is for me.

Purchasing the cera is starting to feel like a mistake. A mistake I will share with countless others.

What a joke.

Sorry, was just trying to be supportive. Good luck resolving your issue.
 

OldVape

New Member
Tweeks, don't be sorry, accept my apology if I have been harsh. I am pretty sure I wont need much luck to resolve the issue, but thanks for the support :-)

Sometimes its cheaper to cut your loses as a company and move away from dealing with those type of people.

:shrug::doh::doh::doh:
Your loss
Enjoy!!!!


Yes, my loss ,you are 100% right.

Can you explain how to cut ones losses as a company? Enlighten us, your obviously very knowledgeable in the day today running of a company. Your input would probably be very prolific.

Do you mean,not sell them a product to begin with?
Or sell it and then run away?
Maybe you mean sell it incomplete, then cut your losses?

I'm confused, explain if you can.
 
Last edited by a moderator:
OldVape,

GR

Well-Known Member
Sometimes its cheaper to cut your loses as a company and move away from dealing with those type of people.

:shrug::doh::doh::doh:
Your loss
Enjoy!!!!

???
I think they already did.
Not sure how it is a good choice for them, I am responsible for at least 10 of their sales, I have given them plenty of money, this lack of follow up seems like bad business practice and I have stopped recommending the unit as of 4 months ago.

Not sure who or what you are saying but it appears demeaning to the last couple of pages of reality.
 
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Quetzalcoatl

DEADY GUERRERO/DIRT COBAIN/GEORGE KUSH
Yes, my husband is way to pissed off at this point.

6 inches by 1 inch, and in ceramic, is to much $ for that piece of material to just sit around. Maybe if it was solid silver it might be somewhat worth it, but really, silver is so cheap, even if it was made of pure .999 silver, it would be to much $

And really..........who puts a packing slip UNDER all the paper, and packing, and product. A packing slip is for checking an order AFTER it is packed. lol.

Business 101 for newbies.
Any possibility that since it went through customs, some of your stuff went missing there? Spam folder clear?
 
Quetzalcoatl,

OldVape

New Member
MOD said do not talk about it. I will post once I have resolved the issues.

I am trying not to get banned before I can post how I got a solution to this problem. After I post the solution,I will ask the Administration hereto remove my account.
 
OldVape,

BLAZING OG

Vaping is a way of life!
whQPDpi.jpg

Y3J6tO4.jpg
 
BLAZING OG,
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Nimrod

Active Member
Anyone, the best hot knife type device for quick hits of hash (pollen) ABV to help phase out the tobacco for single skinners during the day. Maybe you would call this your concert vape. :peace:
 

pakalolo

Toolbag v1.1 (candidate)
Staff member

Implying that another member is a troll is not nice and can result in a warning point. Let's not have any more of that. If you think someone is actually trolling, use the Report link. Otherwise, please keep your opinion to yourself.
 
pakalolo,
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Mynameismud

Accessory Maker
Accessory Maker
I did not have to "keep trying" to place an order. Nor did I have to "keep trying" to get my money into their hands.

I sent a mail on Friday when I got this half baked bullshit, and again on Sunday night advising about the dead charger and intermittent switch. Balls now in TETS court.

No worries, in Canada we have the best consumer protection against this type of bullshit in the western world. On my word the charges will be 100% reversed, no questions asked. Mastercard said just save the paperwork from post office showing you sent it back COD.

With 800 versions of VAPES on the market, I am not to worried about it, just pissed off about it. Time is money is for me.

Purchasing the cera is starting to feel like a mistake. A mistake I will share with countless others.

What a joke.

Just some things to note,

You sent them an email on friday, which is the end of their week. So depending on when you sent the email it could have gotten lost with a bunch of other emails they received over the weekend. Ive had issues getting a response from them when i send the email on a friday. Another email wouldnt hurt and will most likely get a response from them.

Also, i find it very unlikely they didnt pack your entire order. My bet is it went through customs got misplaced there so you cant really blame TET yet until you hear from them. Regardless im sure they will make it right. The same argument goes for the packing slip you mentioned. It could have either been put back in that way after going through customs, or if not it is possible they could have packed it from the opposite side, hence the packing slip being on the bottom.

As for your comment about their being 800 other vapes out there, yes there is quite an assortment. But if your having issues with TET then my advice would be to return it and not buy another vape. They all have issues, and customer service is nothing compared to TET. (Except w9tech and vaporfection, from my experience)

Get used to waiting for responses, broken/blemished units and components and long down times between repairs because that comes with the territory of owning a vape.
 

BLAZING OG

Vaping is a way of life!
What are some good batteries to get for the Cera?
The original one's before they got discontinued were the panasonic's 2250 mah cgr18650's
http://www.tasteyourjuice.com/wordpress/panasonic-cgr-18650-3-7v-2250mah/

Then they switched to panasonic's 2900 mah ncr18650PD

http://www.amazon.com/Pieces-Panasonic-18650-2900mAh-NCR18650PD/dp/B00G9AKIVQ


http://www.teslamotorsclub.com/showthread.php/22273-Model-S-Battery-Cell-Panasonic-NCR18650PD




http://www.fluidvaper.com/orbtronicPD2900

But now there are these beast's not sure in any one has used them and can report any increase in performance.

Sony SE US18650VTC3 1600mah & now US18650VTC4 2000 mah
http://www.ultravaping.com/product-p/h-ac-sony18650.htm

http://www.fasttech.com/product/1315400-sony-us18650vtc3-18650-1600mah-3-7v-rechargeable
 
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Mynameismud

Accessory Maker
Accessory Maker
The original one's before they got discontinued were the panasonic's 2250 mah cgr18650's
http://www.tasteyourjuice.com/wordpress/panasonic-cgr-18650-3-7v-2250mah/

Then they switched to panasonic's 2900 mah ncr18650PD

http://www.amazon.com/Pieces-Panasonic-18650-2900mAh-NCR18650PD/dp/B00G9AKIVQ


http://www.teslamotorsclub.com/showthread.php/22273-Model-S-Battery-Cell-Panasonic-NCR18650PD




http://www.fluidvaper.com/orbtronicPD2900

But now there are these beast's not sure in any one has used them and can report any increase in performance.

Sony SE US18650VTC3 1600mah & now US18650VTC4 2000 mah
http://www.ultravaping.com/product-p/h-ac-sony18650.htm

http://www.fasttech.com/product/1315400-sony-us18650vtc3-18650-1600mah-3-7v-rechargeable
Yeah but those are flat tops. My spring on my switch is apparently too small now to use flat tops without having dimes on me to use as spacers or constantly having to stretch out the spring. And after going back and forth for the past week or so with zeki, i took the switch apart and sent him a picture and he said it looks fine and theres nothing they can do or i can do (except keep stretching it out or using dimes i guess) really starting to lose faith in TV and the cera

Anyway now that my pissed off rant is over, how are these batteries? They look the same specs as those sony but with a button top

http://www.orbtronic.com/batteries-...-ultra-high-drain-rechargeable-li-ion-battery
 

Patrick Hughes

Stoneman
Patrick Hughes,
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