The WISPR vaporizer

Donkey

Active Member
Does anyone have any cleaning routines or tips? What should i be cleaning the white silicone part with? or the metal chambers? And how do i change the screen/know when its time to change the screen?
Thanks in advance.
 
Donkey,

max

Out to lunch
You can use alcohol for all metal parts and it'll probably be OK for the silicone stem too as long as you just give it a quick cleaning with cotton swab and then rinse it with hot water. Some kind of 420 cleaner would likely be better, long term, for the non metal parts. Unless you use it a lot, the bowl screen won't need much cleaning. Run it empty for a while to get the bare screen heated up and any residue off, and that'll help too. The screen is held in with a c clip and should be fairly easy to remove. I've never replaced an iolite screen. I keep 'em clean as I go, and haven't gotten one dirty enough to warrant replacement.

Here's a useage tip (applies to the iolite too). If you're turning the vape off before the bowl is done, keep hitting it after switching it off. You'll get at least a couple more good hits before the temp drops down too far (depending on the length of time between your hits). The last time I did this, I got my best hit of the bowl after switching it off.
 
max,

bocahigh

Member
Hi...new to the site...great info here.


I just got my Wispr. I love the way works. But I am having a technical problem. ...it wont shut off.


Even with the starter switch all the way up (no red visible) the device is still on. Last night I used it for the first time and at the end of the night it would not turn offf. Ultimately it kept running until it finally ran out of Butane.


Called customer supprt today and they blamed the butane - I used cheap Zippo butane (only filled it once since it was my first time using it), but now I switched to quadruple refined butane. But the problem still occurs.


Has anyone had similar problems? Any advice.
 
bocahigh,

Seek

Apprentice Daydreamer
If you switch it off, it should clamp the gasflow fro the butane tank. I don't get it why they are blaming the butane used. It seems like they think bad butane is the cause of every problem.
 
Seek,

max

Out to lunch
Called customer supprt today and they blamed the butane
This makes no sense to me. I'm going to let one of the company owners know about this response and ask for an explanation for poor quality butane = no shut off. I doubt there's a legit explanation and I think he'd want to know that he's got at least one employee shoveling crap to customers. You should always get a name when you call a company for service. I got some excellent service from my cable company this morning and I intend to let them know that 'Harry' is a tech they need to hang onto and reward. It can be the opposite too. Some people need to be reported for poor service.

You need to let the company know that poor butane is not (and most likely can't be) the problem, and that your unit won't turn off. I'd hate to think that they've got more than one employee giving customers BS like that.
 
max,

Zed

I am the Dungeon Master of you.
max said:
Called customer supprt today and they blamed the butane
This makes no sense to me.


Hey Max,

I've worked computer tech support. When one set of factors cause more issues than any other set of factors, it starts to become expedient to insist all customers start by addressing the leading cause of issues. O&B knows that less refined butane causes all kinds of problems so they will always insist you stop using it.

I actually see how gas could cause an issue like this. If impurities built up on the gas nozzle it could easily hold the valve open and force it to keep cycling, that blockage could melt partially(since it is probably frozen gas) when the gas ran out so that the next day it would start normally.

Either way, don't use crappy gas in your expensive lung inflation device :p lol

On another note, I received a call from the Canadian Iolite depot, they have taken responsibility for my second WISPR warranty repair and requested I choose a different color in the hopes that it will stop my string of poor luck! Lol I started with pumpkin orange and now getting Grape Red. Wish me luck!!

Zack
 
Zed,

max

Out to lunch
I've worked computer tech support.
So have I. And there's still no excuse for this rep blaming the butane and closing the issue, even if butane quality is an issue. If the rep is going to suggest this as the possible issue, he/she needs to leave the door open for the possibility that it isn't the problem, as in, 'try high quality butane and see if it fixes the problem. If not, call us back.' Doesn't sound like that was the situation. The member reports "they blamed the butane".

I'm also skeptical that Ronson caused such a problem so quickly. bocahigh says he just got the unit. I went through several cans of Ronson when I got my first iolite 3 yrs. ago, and never had any issues with it. This vape design has a built in filter for impurities, and my feeling is that if the butane isn't up to par, it should take some time, and a build up of impurities, before it causes problems. And I'm not convinced that any garbage in the nozzle of a unit this new can stand up to the pressure levels involved in filling or venting the tank. Certainly after venting and refilling a new unit with good butane, there should be no problem with impurities preventing the shut down of the unit.

There have certainly been times when improper use, or user error, has been diagnosed with a returned unit. But in this case the butane has been upgraded. I don't buy the idea of permanent damage due to using Ronson, and IMO the vape needs to be replaced. I've never even seen any reports of this problem with the iolite. The wispr switch is a new design, and should be considered as a possible culprit.

On another note, I received a call from the Canadian Iolite depot, they have taken responsibility for my second WISPR warranty repair and requested I choose a different color in the hopes that it will stop my string of poor luck! Lol I started with pumpkin orange and now getting Grape Red. Wish me luck!!
You should get brown. That color has no issues. The fact that mine is brown and has been working just fine proves it. ;) I fought with myself about which color to get. I actually liked grape the best, but was a little frustrated because it seems to have a different tint, depending on which site you're viewing. I ended up picking the drab brown because I felt like it would draw the least attention. I think they've kept some good colors in reserve for later release.
 
max,

1nvnx3

Well-Known Member
bocahigh said:
Hi...new to the site...great info here.


I just got my Wispr. I love the way works. But I am having a technical problem. ...it wont shut off.


Even with the starter switch all the way up (no red visible) the device is still on. Last night I used it for the first time and at the end of the night it would not turn offf. Ultimately it kept running until it finally ran out of Butane.


Called customer supprt today and they blamed the butane - I used cheap Zippo butane (only filled it once since it was my first time using it), but now I switched to quadruple refined butane. But the problem still occurs.


Has anyone had similar problems? Any advice.

Same thing happened to my Iolite. I had to send it back and fight for a refund. I ended up $50 dollars short and no vaporizer.
IMO, I would stay away of Iolite products until they can provide a decent warranty service like Arizer.
 
1nvnx3,

bocahigh

Member
I knew the butane wasn't the problem. But the tech rep wouldnt discuss anything else until i tried a quality butane. I had only filled it once. No way the cheap butane could have screwed it up after just one session. I used zippo premium butane but now I tried it with vector and the problem still occurs (and yes I vented and refilled 3 times with the vector as per the reps suggestion).

I will be calling Iolite again on Monday and insisting on a replacement unit. I really do like the product - but would enjoy it better if it would actually turn off - makes it impossible to carry around since I can't put it in a pocket while it's still on - kind of defeats the purpose of a portable vape.

Guess I'll just have to stay at home with my Volcano until I get a new one.
 
bocahigh,

max

Out to lunch
1nvnx3 said:
I would stay away of Iolite products until they can provide a decent warranty service like Arizer.
Although I would not be happy to get a response that I needed to use a high quality butane on a new wispr, to rule out butane for a 'not turning off problem', I wouldn't take that, along with your problem, to mean that they don't have decent warranty service. Problems with iolite warranty service have to be considered on the basis of when the problem occurred. They definitely created a mess for themselves when they allowed anyone and everyone to sell the product, then required an 'authorized dealer buy' for warranty coverage. But last year they resinded that requirement and have been covering any purchase as long as the buyer has a receipt.

IMO offering Arizer as a shining example of "decent warranty service" is a poor choice. This company made the same mistake that O&B made. They allowed their products to get into so many hands for resale, with low ball pricing that the manuf. didn't want, that they also changed their policy and went the authorized dealer route. They now say that all units with a receipt will be covered, but that service can be greatly delayed if the unit was purchased from an unathorized dealer. This makes no sense to me, since I would be returning my defective Arizer product to Arizer for service, not the reseller. So IMO, both of these companies are good examples of how not to go about distributing and covering a product. There should be no issues now, but these problems could have and should have been foreseen, and both should have had decent policies in place in the beginning to prevent the mess that ensued with both.

bocahigh said:
I will be calling Iolite again on Monday and insisting on a replacement unit.
If I were you I'd also email the company (support@my-iolite.com), and complain about the initial service you got. They sell butane powered products, and telling an owner of a brand new O&B product that they won't do anything until the owner uses 'good butane' is pretty weak. Although impurities in butane can be a problem, I seriously doubt it applies to such a new unit, and even more so one with a switch problem. It's a new style switch, and IMO should immediately be considered as a source of the problem. If we want to help improve service, it's up to us to be the squeaky wheel and make some noise. Even though O&B has chosen not to post at FC anymore, they do pay attention to what we have to say, and some of the WISPR features were included due to feedback from FC members.
 
max,

bocahigh

Member
I bought mine direct from Iolite. I have no reason to believe they won't resolve the problem and get me a replacement - I will find out tomorrow....and let you all know.
 
bocahigh,

1nvnx3

Well-Known Member
max said:
1nvnx3 said:
I would stay away of Iolite products until they can provide a decent warranty service like Arizer.
Although I would not be happy to get a response that I needed to use a high quality butane on a new wispr, to rule out butane for a 'not turning off problem', I wouldn't take that, along with your problem, to mean that they don't have decent warranty service. Problems with iolite warranty service have to be considered on the basis of when the problem occurred. They definitely created a mess for themselves when they allowed anyone and everyone to sell the product, then required an 'authorized dealer buy' for warranty coverage. But last year they resinded that requirement and have been covering any purchase as long as the buyer has a receipt.

IMO offering Arizer as a shining example of "decent warranty service" is a poor choice. This company made the same mistake that O&B made. They allowed their products to get into so many hands for resale, with low ball pricing that the manuf. didn't want, that they also changed their policy and went the authorized dealer route. They now say that all units with a receipt will be covered, but that service can be greatly delayed if the unit was purchased from an unathorized dealer. This makes no sense to me, since I would be returning my defective Arizer product to Arizer for service, not the reseller. So IMO, both of these companies are good examples of how not to go about distributing and covering a product. There should be no issues now, but these problems could have and should have been foreseen, and both should have had decent policies in place in the beginning to prevent the mess that ensued with both.

bocahigh said:
I will be calling Iolite again on Monday and insisting on a replacement unit.
If I were you I'd also email the company (support@my-iolite.com), and complain about the initial service you got. They sell butane powered products, and telling an owner of a brand new O&B product that they won't do anything until the owner uses 'good butane' is pretty weak. Although impurities in butane can be a problem, I seriously doubt it applies to such a new unit, and even more so one with a switch problem. It's a new style switch, and IMO should immediately be considered as a source of the problem. If we want to help improve service, it's up to us to be the squeaky wheel and make some noise. Even though O&B has chosen not to post at FC anymore, they do pay attention to what we have to say, and some of the WISPR features were included due to feedback from FC members.

Not poor. It's just the truth. I had to deal with both customer services. IMO Arizer is immensely superior in customer service and warranty. At least from a North American perspective.
I'm not related to Arizer, just stating some facts.
 
1nvnx3,

bocahigh

Member
bocahigh said:
I bought mine direct from Iolite. I have no reason to believe they won't resolve the problem and get me a replacement - I will find out tomorrow....and let you all know.


So I spoke to Iolite today. The lady was very helpful and she provided me instructions to send it back for a replacement. Said it would be 14-21 days to get the new one. I'll report back when/if I get it back.
 
bocahigh,

Donkey

Active Member
Serious and random question, does anyones device make a weird fart-like sound when turning it off? Mine never used to but lately its been doing it every time I turn it off..
 
Donkey,

max

Out to lunch
1nvnx3 said:
IMO Arizer is immensely superior in customer service and warranty.
Often two different things. You can have great service and a lousy warranty, and vice versa. From manuf. reports, on units purchased from unauthorized sellers, I'd have to give the warranty edge to O&B right now, since Arizer says warranty svc. on units bought from low ball sellers may be delayed. As far as customer svc. goes, the edge goes to Arizer. I can't recall any complaints there.

bocahigh said:
So I spoke to Iolite today. The lady was very helpful and she provided me instructions to send it back for a replacement.
Good deal.
14-21 days to get the new one
Too bad they don't provide 'magic' like service. That company would have your new unit in the mail before you could find a box for the bad one.

Donkey said:
does anyones device make a weird fart-like sound when turning it off?
I can't really relate mine to a fart sound. It's a pretty loud click, sometimes with kind of a 'boing' sound, due to a spring I imagine.
 
max,

jeff

Well-Known Member
Hi guys new here.

I am interested in the wispr and I have a usage question. So if you have a loaded bowl turn the sucker on take a few rips, shut it off and save the rest for later.

Do you find a lot of waste from the residual heat of the unit.

i.e. would it be better to just load a smaller bowl and vape the whole thing? I am really looking to just fill it up tote it around and take a few rips here and there without having to load it. This is something that it seems like the MFLB is good at. I just don't really want to deal with the operation of the MFLB.


Thanks Guys
 
jeff,

dopefiend

Well-Known Member
Hi jeff,

The MFLB is great for very quick, strong hits, but the fiddling about with batteries is a pain for me: if I want to take the MFLB out I need to have charged up a few batteries beforehand, so I can't spontaneously decide to just go out with it a lot of the time. That said it's stealthier than the WISPR because it fits in your palm and makes no noise.

As to your question about the WISPR, I find that I can get about 3 pretty good low-level high hits from the WISPR with one herb chamber filling. I turn it on for about 5-6 minutes each time and find that after the 3rd time I'm not really getting much out of it. If I were to leave it running continuously I'd probably get abour 25 minutes solid vaping from it, so I suppose you could calculate that I'm losing 10 minutes of vaping time by stopping and starting. However, it's arguable as to whether one actually gets higher from 25 minutes of solid vaping compared to 15-18minutes in three bursts..

The way I look at it is this: I put about a one hitter's worth of weed in my wispr and if I vape it 3 bursts I get about 3 one-hitter's worth of high. If I vape it in one long go I get maybe 2 joints' worth of high... so either way i'm getting more high than I would smoking. But vaping in one go is probably more efficient in terms of the amount of vapor you inhale.

I guess if you were to take the weed out of the herb chamber in between each 5 minute hit you wouldn't lose any vapor to residual heat. But I'm not sure.
 
dopefiend,

jeff

Well-Known Member
Cool Dope Feind,

Thanks for the info. The actual loss seems minimal when you put it that way. Seems like you are at a net gain anyway. Guess it depends on where you want to get. Seems like in the running around and taking a few puffs model, you wouldn't want to be 2 joints medicated anyway. Thanks man. Now just trying to decide what to get first the Arizer Extreme Q or this. Can't the EQ with me. But it is $200 and pretty fing cool. Hmmm. Decisions Decisions.

dopefiend said:
Hi jeff,

The MFLB is great for very quick, strong hits, but the fiddling about with batteries is a pain for me: if I want to take the MFLB out I need to have charged up a few batteries beforehand, so I can't spontaneously decide to just go out with it a lot of the time. That said it's stealthier than the WISPR because it fits in your palm and makes no noise.

As to your question about the WISPR, I find that I can get about 3 pretty good low-level high hits from the WISPR with one herb chamber filling. I turn it on for about 5-6 minutes each time and find that after the 3rd time I'm not really getting much out of it. If I were to leave it running continuously I'd probably get abour 25 minutes solid vaping from it, so I suppose you could calculate that I'm losing 10 minutes of vaping time by stopping and starting. However, it's arguable as to whether one actually gets higher from 25 minutes of solid vaping compared to 15-18minutes in three bursts..

The way I look at it is this: I put about a one hitter's worth of weed in my wispr and if I vape it 3 bursts I get about 3 one-hitter's worth of high. If I vape it in one long go I get maybe 2 joints' worth of high... so either way i'm getting more high than I would smoking. But vaping in one go is probably more efficient in terms of the amount of vapor you inhale.

I guess if you were to take the weed out of the herb chamber in between each 5 minute hit you wouldn't lose any vapor to residual heat. But I'm not sure.
 
jeff,

max

Out to lunch
dopefiend said:
I guess if you were to take the weed out of the herb chamber in between each 5 minute hit you wouldn't lose any vapor to residual heat. But I'm not sure.
It's a certainty that both the wispr and iolite are good for 2-3 hits (depending on how big and how quick you take 'em) after shut off. The temp is still high enough to produce good vapor. So if you're finishing a session without finishing off the bowl, the most efficient method is to shut the vape off and continue hitting until the temp has dropped below the vapor range.
 
max,

macmad

Ricky Lo
bocahigh said:
But I am having a technical problem. ...it wont shut off.

Hi everyone, I am from Oz

I just received my blue WISPR, and immediately run into the same issue as yours, it won't shut off... :(

Just emailed my local vendor, still waiting for the solution. :rolleyes:
 
macmad,

mongrel

Well-Known Member
Donkey said:
Serious and random question, does anyones device make a weird fart-like sound when turning it off? Mine never used to but lately its been doing it every time I turn it off..
bloke, i laughed and laughed (i may well be affected) at your post. could be sign of a problem to come but as long as it doesn't smell like a fart i wouldn't worry!
 
mongrel,

macmad

Ricky Lo
I should have my replacement WISPR by tomorrow. Hopefully better luck this time.

Is it even possible that a can of bad butane can kill the on/off switch of the WISPR?
 
macmad,

max

Out to lunch
Is it even possible that a can of bad butane can kill the on/off switch of the WISPR?
It might be possible to cause a problem with shutting off, the key word being 'possible', not probable. Can bad butane "kill" the switch, as far as needing to replace any hardware? Nope. The switch mechanism itself is mechanical, and butane, good or bad, isn't involved. And it looks like this switch may be a problem unique to the wispr. Don't remember any switch issues like this with the iolite.
 
max,

macmad

Ricky Lo
max said:
Is it even possible that a can of bad butane can kill the on/off switch of the WISPR?
It might be possible to cause a problem with shutting off, the key word being 'possible', not probable. Can bad butane "kill" the switch, as far as needing to replace any hardware? Nope. The switch mechanism itself is mechanical, and butane, good or bad, isn't involved. And it looks like this switch may be a problem unique to the wispr. Don't remember any switch issues like this with the iolite.

Thanks for your explanation, max.

I ask only because my vendor mentioned some butane could caused malfunction to a WISPR switch mechanism. I shall use the same butane to charge my new replacement and see for myself.
 
macmad,
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