The Tempest by Mad Heaters & Phatpiggie

Alberus

New Member
i have also a E15xx order numer and hoping to get a notification soon. but as someone who has ordered through the european site, i feel like a 2nd degree customer. why wasn‘t it possible to split the first batch that arrived in half for uk/row orders and orders for eu?
 
Alberus,

BushRanger

Hit It & Quit It
i have also a E15xx order numer and hoping to get a notification soon. but as someone who has ordered through the european site, i feel like a 2nd degree customer. why wasn‘t it possible to split the first batch that arrived in half for uk/row orders and orders for eu?
Generally, there are always some benefits when you order directly from manufacturer...i see this everywhere, which is also logical.
 

Wozz

Well-Known Member
i have also a E15xx order numer and hoping to get a notification soon. but as someone who has ordered through the european site, i feel like a 2nd degree customer. why wasn‘t it possible to split the first batch that arrived in half for uk/row orders and orders for eu?
When we ordered we were told orders would be shipped before the end of May. This is looking like it will be the case. It appears Brenyo is trying his utmost to make this happen.💚

😂 I ordered my Tornado direct. A friend ordered theirs a couple of weeks later, from a different site. They ended up recieving theirs two weeks before I got mine 😂🤷‍♂️

Welcome to FC 🙏
 

Alberus

New Member
Generally, there are always some benefits when you order directly from manufacturer...i see this everywhere, which is also logical.
the eu site is also the official website of the manufacturer. if i have made an order through a 3rd party seller you would be right.
 
Alberus,

Wozz

Well-Known Member
I was happy for my friend when she received her Tornado , no more wait for her and she was loving the device.

I got to try it a couple of times before mine landed. I liked it , made me more excited to receive my own, knowing I liked it. 🤣 Far better than if I'd tried hers , not liked it, then waiting for something I don't like 🤣

Yours will be with you before you know it. Read some reviews , maybe get excited , why spoil your experience because someone has theirs a week or two before yourself.🤷‍♂️
All a matter of perspective.
 

Pangolin 6

Active Member
the eu site is also the official website of the manufacturer. if i have made an order through a 3rd party seller you would be right.

It is possible for UK companies to collect VAT at checkout when shipping to EU but this scheme (IOSS) is only applicable to orders below €155 (AFAIK) so really is not a solution for Mad Heaters.

An EU site & shipper is the smoothest option for buyers and likely cheaper.

In this case the product is only recently existant so it is somewhat unrealistic to expect them to be instantly available to the EU shipper.

You could have bought it on UK site but I think it would've been costlier and not much quicker really - if at all. (I mean even some UK orders have not yet shipped I think?)
 

SmokeySimon

New Member
i have also a E15xx order numer and hoping to get a notification soon. but as someone who has ordered through the european site, i feel like a 2nd degree customer. why wasn‘t it possible to split the first batch that arrived in half for uk/row orders and orders for eu?
Hi Alberus, I'm based in the EU and I ordered from the UK website. I'm on order number 1027X and I haven't received any notification either.

As far as I know, the UK website is waiting for new stock to arrive from China (when's the date yet?) while the EU website has already got their delivery.

You'll probably get it faster than me, even if you ordered through the EU website.

Our time will come :cheers:
 

Alberus

New Member
It is possible for UK companies to collect VAT at checkout when shipping to EU but this scheme (IOSS) is only applicable to orders below €155 (AFAIK) so really is not a solution for Mad Heaters.

An EU site & shipper is the smoothest option for buyers and likely cheaper.

In this case the product is only recently existant so it is somewhat unrealistic to expect them to be instantly available to the EU shipper.

You could have bought it on UK site but I think it would've been costlier and not much quicker really - if at all. (I mean even some UK orders have not yet shipped I think?)
I understand this all and know this. Let’s put it that way if there was any information upfront that oders through the uk site will have priority and the first batch will be used for that i would not have this 2nd degree customer feeling.
 

Wozz

Well-Known Member
I understand this all and know this. Let’s put it that way if there was any information upfront that oders through the uk site will have priority and the first batch will be used for that i would not have this 2nd degree customer feeling.
This really belongs in the shipping thread...

Let's put it this way,
The information given, as I've already mentioned, was that orders would be shipped before the end of May. 🤷‍♂️

Too much information isn't always a good thing 🤣, why would knowing that some orders have been fulfilled upset you? You are choosing to feel like a 2nd degree customer, 🤷‍♂️
Shipping before the end of May. All else is assumption.

Guess that's why I'm triggered.
My experience, and from what I've heard , Brenyo goes above and beyond for all his customers. Doesn't matter how long you've been a customer, how little/much you've spent , or where you live , all get 1st class treatment. A big reason why I ordered before any reviews were in.
 

.d

Wubba Lubba dub-dub
I understand this all and know this. Let’s put it that way if there was any information upfront that oders through the uk site will have priority and the first batch will be used for that i would not have this 2nd degree customer feeling.
dunno, as a european as well i do not have that feeling at all.

im a simple man - i see Brenyo announce end of May, I hope for end of May 🤷‍♂️
 
I understand this all and know this. Let’s put it that way if there was any information upfront that oders through the uk site will have priority and the first batch will be used for that i would not have this 2nd degree customer feeling.

It's a small batch product that we all pre-ordered before it was even made. Honestly man you just need to learn patience. Yeah it does cause fomo to see people using and enjoying their devices but nobody is treating you like a second class anything. Up until a couple days ago I didn't even know if I was going to get mine, at all, but I wasn't holding it against the company or really anyone
 

Pangolin 6

Active Member
I understand this all and know this. Let’s put it that way if there was any information upfront that oders through the uk site will have priority and the first batch will be used for that i would not have this 2nd degree customer feeling.

I'm sorry you feel that way.

Perhaps take solace in the fact I am sorry I missed out on this Ti beauty and no amount of patience is gonna change that. I'd love a 2nd (or 3rd) class customer Ti delivery! 😆
 
It's a small batch product that we all pre-ordered before it was even made. Honestly man you just need to learn patience. Yeah it does cause fomo to see people using and enjoying their devices but nobody is treating you like a second class anything. Up until a couple days ago I didn't even know if I was going to get mine, at all, but I wasn't holding it against the company or really anyone
For real. Just breathe. You don’t have to want, or at least let wanting bother you.

Also, I got a camouflet convector xl last week which has made the waiting A LOT easier. Thing rules. Tempest is gonna have a run for its money.
 
VapinBassist,

b0

Cloudy...
I understand this all and know this. Let’s put it that way if there was any information upfront that oders through the uk site will have priority and the first batch will be used for that i would not have this 2nd degree customer feeling.

Guys, there is a post for shipping, go there and stop talking about it here :mental:
 
b0,
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Logo

Well-Known Member
I just got my new wand and no error 1 🎉 I decided to try the new adaptor finally, it may look jank and maybe a bit wobbly too but it genuinely works better. I get the same results from using the new adaptor at 260 degrees compared to the old adaptor at 310 degrees. I assume I should be able to get more out of the batteries in the wand now, maybe 🤔🤷🏻‍♂️ all that being said, I think I prefer the v1 glass adaptor, it looks better, you can actually see the visual indicator and it feels more sturdy. The cons for the V2 adaptor, for me are the opposite of the v1 plus the adjustment disc is a bit too loose.

Question though, what is the little thin disc with a u shape cut out of it? It came with the adaptor and is also 3d printed. Can't work out where it goes
 
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