Making a safe 510 connector is not nerfing the product, it's simply the way things should be done. Add .5mm more material to the insulator, the pin sticks out, no more shorts, done deal. You would have still had all of the adjustability you would have had otherwise, but it would be far less likely to create a dead short at the connector. This is definitely why people have constant connectivity issues with the product as it retails today. The ability to "get it going" again is great, but if I end up throwing it out the window because it's constantly frustrating me, it's all for naught.
I'm not entirely sure when you released the 510 version of the herc offhand, but aside from mechanical mods, every regulated mod sold in recent memory has come equipped with a self adjusting connector. From the cheapest of the cheap, to the most expensive custom box mods. We're talking for years and years here, self adjusting contacts have been the standard. I could maybe understand the rationale if we were talking your "proprietary" 601 connectors and your own in house mech mod, but this is a 510 atty intended for use with other manufacturers mods. You should have done a better job making a safe and functional connector, and washing your hands of the responsibility isn't doing anyone any favors, if I'm honest. Also, lest we forget, the current heat shield bottom connector is on it's second or third iteration. You went spring loaded contacts, then went to a standard format, and I can guarantee self adjusting contacts on mods were the norm by then. In the long run even adding a couple of washers made of a heat resistant non conductive material would be a cheaper and easier solution than pretending the problem doesn't exist.
Real talk here. I've read this thread from beginning to end. Twice, actually. A common theme is you trying to explain away obvious issues in design and/or production, always deflecting responsibility away from your products and yourself. I get it, to a point. You work hard at this, and sometimes it's hard to admit we're not perfect, especially when we tried so darn hard at something and we thought we had it nailed. It's probably pretty frustrating too, because a lot of the end users you have to work with are likely the cause of their own problems much of the time as this is not second nature to them as it might be for you or I. If a huge chunk of your correspondence is with "noobs" it's easy to gloss over real problems after a while, because you start to assume nobody has any idea what they are talking about. Again, I get it, but it's this type of mentality that has ostracized some of your biggest supporters over the years.
You work hard to innovate. You stand behind your products and offer nearly real-time support via this forum, by email, by phone, providing real customer service. These are all commendable traits, but if you're unable or unwilling to accept that the results of your efforts are sometimes less than perfect, your company isn't nearly as top-tier as you think it is, with all respect.
My .02, fwiw.
If this sounds unduly harsh, my apologies, I've been up all night with a grumpy infant and that unfortunately sometimes leads to a grumpy adult. I do respect you, your work, your company, and your products. I do like my herc, but perfect it is not. Neither am I, but that's for another forum.
As for the threads, I didn't bother complaining. It's still functional, so not worth shipping back. I probably wouldn't have mentioned it had I not had some thoughts about the connector.