Vitolo said:read back.. I said "do not poke into the heat element" The heat element is beyond the screens diametrical circumference.. going in there beyond that area with a metal file might cause damage, not to screen but to the fine wire inside, beyond... that leads to the element.pakalolo said:Vitolo: Good advice in general, except this part:
I don't represent Magic-Flight, but as I understand the warranty this is not correct. Accidentally ruining your screen yourself is covered, damaging it intentionally is not.Vitolo said:Be extra careful not to poke into the heat element- it is fragile, and touching it would void warranty.
Magic Flight/Blissville are very willing to replace boxes for a variety of reasons., for sure... including the feeling that your unit isn't performing, or perhaps even charring. If they were to cover a heatiing element damaged by inserting a tool... That would make them even GREATER in my book!
In the past, magicflight has been pretty clear that this sort of damage is covered.
The reason I responded, however, is to clear up a misunderstanding. The heating element is the screen. I think you are mistaking the light for a heating element. The only fine wire you might disturb makes the connection to the light, and there your are correct: the light isn't covered by warranty. On the other hand, the light is not essential for vaporizing; the LB will still function properly without one.