inuhuion
Well-Known Member
otherwise, @midgetsanchez the new hopper is behaving and functioning well? No other issues? Are you privy to any new info regarding your malfunctioning unit?
As someone who has a new unit, I can tell you the "o-gassing" is not something to be worried about. Really- it takes just a few cycles to clear and then stops, and it doesn't smell like anything dangerous. They told me it was finger oils on the heating element from assembly which I believe. I taste nothing but pure herb when I use it.
If it was a wire melting or something worse, the "gassing" would probably be continuous.
I think the delay is just from making sure parts are within tolerance as they scale up - I also remember reading that their sintered-heating element manufacturer was a bottleneck at some point.
I preordered December 27th 2014 and my April 2015 estimated ship date has turned into a July 2015 estimated ship date. I also sent Trevor an email about the new tracking system that they failed to address even though they implied in the last update that we would get more info in this update. Also, asked him how many units would be shipping beween now and the end of June. I guess we will see what he says. I sent it before the updated shipping info on the invoices but I'm still interested in what his response will be. I'm expecting some grade A vague language jujitsu.
They have mine and everyone else's hard earned money, we deserve nothing less than the cold hard truth even if it's not very good. They clearly are misleading everyone and stalling, it's starting to get on my nerves. I sat quiet for a long time and never once emailed Trevor because I felt his time is better spent working on hoppers than answering emails but they're email is probably going to get blasted soon with all the pissed off customers. Simply put you have my money, you tell me the truth especially if you expect to ever get any more of it if they come out of this alive and as a functioning company.
Being that mine says July now and I was a backer I doubt you'll get it in August. My hopes aren't too high since they bumped me back to July instead of June. Does anyone have June or is this obviously just another way of allowing us to wait another month to end up waiting another month.I stepped up late and ordered early June 2015. My estimated ship date just changed from July to August 2015.
Gotta say....happy to see a shipping estimate of any kind, but my new August ship date is a bit disappointing, I had really been hoping for late July. Not a big difference I know, but it seems like this will never end.
Gotta say....happy to see a shipping estimate of any kind, but my new August ship date is a bit disappointing, I had really been hoping for late July. Not a big difference I know, but it seems like this will never end.
I'd send him another email including how pissed/upset you are (in a nice way) and how confused you are that a week ago it was end of June the latest... what happened and you understand hiccups but just want to really know what is going onThat part about it never ending.. Yeah. That's how I'm feeling now. Especially since Trevor responded with a June date at the latest when I emailed him a week ago. I'm straight up getting pissed at this point. Just tell the customers the truth! If they just said, we have this problem and we're working to fix it, I wouldn't be pissed. Instead they keep acting like everything is going along great, even though they can't meet a single deadline that they put on themselves! And what's with all this talk of GH's getting shipped!?! Has ANYONE actually gotten shipping notifications? The fact that there are 3 known production models out in circulation, and 2 have already gone back for warranty reasons is another issue, but still a worrisome one. My doubts grow bigger every passing day about this company and their ability to fulfill their promises...
March 2015 preorder, September date