The Grasshopper Shipping Poll

[Brettomomyces]

To the younger crowd (under 40), typically, two years (and much less for many here) can seem like forever-and-a-day, grating on one's frustration tolerance level and impinging on objectivity and civility. Generally, the inability to keep a strong need for satisfaction at bay is hardwired early on in life, and is a very difficult nut to crack later in life. Granted, for many, unintended delay after delay will tend to wear thinner and thinner - some will decide to fall away, others will stay and allow ongoing disappointment to fester, while still others with take a patient wait & see approach. I am in the 50+ years crowd, and admittedly I am not immune to impatience. However, in the instant case of the GH, I have found it useful to temper my expectations through knowledge, information, and past experiences. Two years for me, despite all of the allegedly inaccurate product and delivery claims, is just a fast-food meal seasoned with grains of salt ...too busy and on-the-go to worry about getting my desert in the same sitting. I do understand the majority sentiments, and only wish to offer points from a perspective that I find have merit and may prove useful to whomever - just putting it out there. Of course, this could be debated ad-nausium, but that shouldn't be necessary.

Is this you

 

[Snappo]

Is this you

To grow strong and live with the patience of a tree is a fine example that we would all do well to follow.

 

[jojo0420]

The postman left a package from Hopper Labs:

Received everything owed except a SS case, they even remembered the leather sleeve with my dark Gray Ti unit.
Actual device talk in the real thread.

 

[Vapetrees]

The postman left a package from Hopper Labs:

Received everything owed except a SS case, they even remembered the leather sleeve with my dark Gray Ti unit.
Actual device talk in the real thread.

Omg that dark grey one looks beautiful!

 

[YaFreekin Right]

Omg that dark grey one looks beautiful!

Agreed, best pic yet of a coloured one.

 

[OF]

They are both SS, one an Early Bird and the other a much later preorder. With serial numbers to match; one is in the low sub 100s and the other is in the 500s.

I assume that means all the Early Bird units have been shipped? Great news, sounds like they're further down the list than I thought. And this one is a 'much later' preorder? So many/most of the preorders are out too?

Thanks, I find that encouraging. Perhaps there are lots of solid, working units in new owners hands.....

OF

 

[syrupy]

I assume that means all the Early Bird units have been shipped? Great news, sounds like they're further down the list than I thought. And this one is a 'much later' preorder? So many/most of the preorders are out too?

OF

I don't see that being the case. A number of early backers reported that their later orders were consolidated into a single shipping. There's far too few confirmed reports on the shipping thread to make me believe either of those assumptions. But I'd be happy to be wrong about it.

 

[grokit]

I'm an early bird that hasn't had any contact from anyone at hopper labs in 2015, much less my gh.

 

[OF]

I don't see that being the case. A number of early backers reported that their later orders were consolidated into a single shipping. .

I'm an early bird that hasn't had any contact from anyone at hopper labs in 2015, much less my gh.

Oh, my! Going out of sequence (making some guys wait longer than others) to save a little shipping.......that's not cool IMO.

Did that new 'handle customer problems' guy ever clock in? If so I suspect he'll draw some heat over that?

OF

 

[Snappo]

Could be just a small interim window period in which they bunch up orders old & new (expedience - catch up and move forward?) and then soon thereafter ship consistently/sequentially given quality assurance under control. Cut em a little more slack maybe, without reading-in too much ulterior motive? IDK.

 

[jojo0420]

I assume that means all the Early Bird units have been shipped? Great news, sounds like they're further down the list than I thought. And this one is a 'much later' preorder? So many/most of the preorders are out too?

Thanks, I find that encouraging. Perhaps there are lots of solid, working units in new owners hands.....

OF

As @syrupy mentioned my orders were consolidated.
No complaints from me, but not quite fair to everyone else?
Perhaps just a perk of being an IGG backer.

 

[Delta3DStudios]

Sooooo Tempted to upgrade my SS grasshopper to Dark Gray Titanium.

Someone PLEASE give me a reason to keep my SS GH instead of upgrading

 

[syrupy]

Sooooo Tempted to upgrade my SS grasshopper to Dark Gray Titanium.

Someone PLEASE give me a reason to keep my SS GH instead of upgrading

The 50% chance they'd send a stainless by mistake if you upgraded?

 

[sundaddy]

It wouldn't change your place in line will it?

 

[slatihe]

It wouldn't change your place in line will it?

They (Trevor in an update) said you could change or add too your order and it wouldn't affect your pace in line. ..

Though, Ti units are still kind of a rarity aren't they?

 

[grokit]

Oh, my! Going out of sequence (making some guys wait longer than others) to save a little shipping.......that's not cool IMO.

Did that new 'handle customer problems' guy ever clock in? If so I suspect he'll draw some heat over that?

OF

I suppose it's the wrong thread, but here's my overall take on this. I was pretty upset for a while after they waited until august to bump my shipping estimate from june to september. I believe the tone of my gh posts changed a bit after that, although the seeming high proportion of defective units also contributed.

As far as the delays go I have come to the conclusion that earlybird status isn't as important as order date, reflecting a limited-quantity discount level rather than a more advanced placement in the shipping queue. Meaning that the holiday-level backers were the only level that paid for a higher spot in line.

But honestly, it's been so long and there's been so much bs since then that I'm not sure I remember.

The other thing that might have caused units to be shipped out of order from the ordered dates would be a temporary bottleneck in the ti bodies, moving some of the ss orders up a bit. It seems that overall, they are trying to finish shipping all of the november '13 and earlier backers this month, meaning december backers have been pushed off until at least september. Maybe we'll find out more in tonight's update.

 

[Brettomomyces]

Just received my USPS tracking...expected arrival on Monday! I live in Denver so it's not really going too far.

 

[juke52]

Got my GH today. Have been able to sneak in a few stealthy hits, but haven't really spent any time with it yet. I'll report more tomorrow if I have time.

 

[fonzerelli]

37 failures of 400 shipped?

 

[dreadnaught27]

Hope officially being rekindled! Latest update, plus the new pictures of the dark gray.... salivating now! So happy they released some actual numbers, and seem much more specific about what is going on. Hopefully the new batches will be more along the lines of the level of quality we are all expecting! Makes waiting for the address/shipping confirmation just a little bit easier

 

[vapebuddy13]

37 failures of 400 shipped?

well not the 20% discussed awhile ago... and "over 400"
decent update assuming all numbers are accurate (seemed like more than 10 full replacements were sent but I haven't been keeping track lately) but being away for awhile and not thinking about the GH was refreshing, gotta catch up on all the fun stuff that goes on in this thread

 

[nikcorda]

Hope officially being rekindled! Latest update, plus the new pictures of the dark gray.... salivating now! So happy they released some actual numbers, and seem much more specific about what is going on. Hopefully the new batches will be more along the lines of the level of quality we are all expecting! Makes waiting for the address/shipping confirmation just a little bit easier

agreed with all of that

 

[falcopus]

I just read the latest update. 400 grasshoppers already made. But not mine and I was an earlybird backer.

I post a short mail conversation...

Me on 16 july:

Hi Trevor,

Is there any news about the production of the ti version of the hopper.
Since I am an earlybird backer (with later change to ti-version) I
think I will be one of the first who will receive his TI hopper

Regards

Trevor on 17 july:

Hi,

We have the TI units in stock and are shipping them out. We will likely ship yours next week.

Best,


Me on 20 july:

Hi Trevor,

Thanks for your fast response!
I'm very happy that you will ship my unit this week.

Regards


Me on 23 july:

Hi Trevor,

I know that it's a very busy time with the start of the mass
production of the grasshopper.
But, is it possible to confirm if my hopper is shipped this week?

Regards


Trevor on 26 july:

Hi,

We should have it out to you this coming week.

Best,


Me on 27 july:

Hi Trevor,

Thanks for your reply.

Regards

Me on 4 august:

Hi Trevor,

I read the latest indiegogo update about the production problems.
does you already shipped my hopper?

Regards

Me on 9 august:

Hi Trevor,

Maybe you missed my last eMail.
But, is my TI (earlybird) hopper on the way?

Regards

Trevor on 10 august:

Hi,
We have not shipped your Grasshopper.

Best,

me on 11 august:

Hi,

Thanks for your response.
I hope that my hopper will be shipped very soon, because on the
internet I read more and more people receive there hoppers and I can
not imagine they are all earlybird backers....

Regards

No response......

Conclusion: a never ending story....

 

[syrupy]

^^ That is not an awesome piece of customer care.

 

[MikeG7265]

They (Trevor in an update) said you could change or add too your order and it wouldn't affect your pace in line. ..

Though, Ti units are still kind of a rarity aren't they?

So how do we upgrade our order if we want to change? Just send Trevor an email? Or is there another way? Wasn't sure if Caroline had her own email yet.