I'm just sick and tired of people getting jumped on for saying that they have not received responses to emails that they have every right to expect responses to. GHL took our money for a product that was supposed to be finished when we backed them. Almost 20 months after it was supposed to ship, and people are allowed to have questions and concerns WITHOUT those concerns being called "whining". Whining serves no purpose, and is just noise for the sake of noise... such as someone calling other people names for raising valid concerns. I keep seeing this over and over again on the various websites covering the GH situation - people raise actual issues about the GH team, and others come running to defend them... while ignoring the fact that these people DESERVE answers to their questions. How they can have money and time to move across the country, rent a production facility a year and a half before they need a space that size, redesign a product that was allegedly ready for production, and live almost twenty months in a new city while working on this project; yet they do NOT have time or money to bring in an intern or GH fanboy/girl to answer emails for them, is frankly beyond me. I really do wish them the best, and still have not cancelled my order or anything; but people blindly supporting ANYTHING in spite of overwhelming evidence to the contrary pisses me off. These guys are working to bring a product to market for PROFIT, and it is taking them FAR longer to do so than they lead anyone to believe it POSSIBLY could. They are not saints or super geniuses incapable of falibility.... they are two young guys who, so far, have made a lot of promises that they have not kept. Fortunately they also seem to have an amazing product, and it seems (with a few exceptions) to exceed the expectations of those who have actually received one. All I am saying is be REALISTIC when you are defending these guys, or when you are attacking people who have issues with the very crappy way that they have handled the shipping/production/communication aspect of running the business that WE helped them create.