I purchased a FF in late Jan. 2014, plus a spare battery and charger a few weeks later. I was having trouble with my first FF combusting so I purchased a 2nd FF knowing my first was going to go back under warranty and I didn't want to be without. I ended up buying a 3rd FF in Aug. I believe, to give to a friend of mine. The 3rd FF battery did not work out of the box.
I have sent all my FFs back for replacements as they have all failed. A couple times customer service said I could keep the good battery and put a bad battery in the defective FF that I was returning for replacement; so I ended up with a total of 6 batteries.
In Dec. I had 4 bad batteries that would not hold a charge more than a hit or two. All of them were received from FF within the last 6 months and I expected warranty replacements. I contacted FF and they agreed to replace 2 of my 4 bad batteries. I am not a happy camper!
I have sent all my FFs back for replacements as they have all failed. A couple times customer service said I could keep the good battery and put a bad battery in the defective FF that I was returning for replacement; so I ended up with a total of 6 batteries.
In Dec. I had 4 bad batteries that would not hold a charge more than a hit or two. All of them were received from FF within the last 6 months and I expected warranty replacements. I contacted FF and they agreed to replace 2 of my 4 bad batteries. I am not a happy camper!