Shit Snacks
Milaana. Lana. LANA. LANAAAA! (TM2/TP80/BAK/FW9)
Ahh. Finally got a good one. Fourth Firefly. I had been wondering if I was going crazy, because the first and second replacements just weren't vaping nearly as well as I remembered the first one working. (I had to return the first one because of a weird flickering light -- otherwise I loved it.) The the second one had a hard draw and weak heat -- a bad combo. I lived with the third one for months, because it seemed ridiculous to go through yet another exchange. It tasted like shit and burned my good stuff.
Finally, the fourth unit is perfectly sweet.
I'm posting just to encourage anyone who isn't thrilled with their FF to exchange it. Because it should be wonderful. I (and others, like Mitch especially) have the advantage of having experienced the joys of a FF that works right. If I had first received a bad one I would have just thought, "what's so special about this shitty thing?" and tried something else.
This last exchange was not quite as easy as the first two. They gave me a sort of questionnaire, asking details about the unit; maybe they're gathering data.They also wanted to check to see if my bad one could be repaired, which slowed down the process, and then they sent the replacement ground shipping. But they did pay for the shipping. If they are losing money because of all the exchanges, hopefully they are using the experience to create a new version without all the inconsistencies.
But this one is great: smooth draw, perfect quick heat, and great taste. The only weird thing is that it came with a small scratch -- almost a nick -- on the glass. Was it recycled? I don't know. But I'm not going to let it go as long as it's working well. (Also came with a 770.)
Yeah definitely worthwhile and customer service has been on point for the most part. I was able to get my third replacement sent same day I sent mine in as long as I paid shipping with my warranty as collateral.
Unfortunately still doesn't match the wonder of my first unit... And now it actually suddenly began having a foul smell/taste that irritates the throat, even freshly cleaned.
Seems I'll have to send in for round 4 now, shame I'll likely have to wait a long while this time around, but at least I won't pay for shipping. Would be nice if they let me keep the battery which is certainly working fine so i could have another spare 770 for my trouble...
As long as Firefly maintains their excellent standard of customer service the FF will continue to have a long lifespan even with a more advanced FF2 around some day