mitchgo61
I go where the thrills are
That is pretty excellent. It seems like ordering direct from Firefly may be the way to go, provided I don't get killed with some kind of weird tariff / tax here in frozen Canuckistan.
I don't know about their Canada policies, but in general, yes, purchase from FF. They have outstanding, stellar service. As good as I've received from any other company in any product category. FF failures don't even bother me for a second...I know the company will take care of me.
So further update from me
Vapeworld had me send my FF back to them. They are going to test it and see why it is draining batteries so fast and seem to be running at higher temperature that should be expected. They said if its a small fix it will be repaired, or if something bigger or unknown they will send me a new unit. So hoping to hear back soon as I already mailed it and it was received by them last Friday. Without my FF I have to resort to joints, which take SO MUCH MORE herb/time/money for the same effect as a few draws on the FF.
I have to say I cannot recall anyone getting a repaired FF back. Seems like they always replace them, which is not a bad thing, as a user. Good luck and let us know what happens.