The DAVINCI IQ

[Scoopster]

So I've had my IQ for almost a year now...
It takes about 20 minutes for it to heat up now, and it doesn't even heat up to the temperature specified.
The hottest I can get the unit is about 320F, and that's with setting it to 430F. (And waiting about 20 mins)

Still using the original battery in the unit.
Would getting a new battery possibly resolve this?

Did a reset on the unit too, just see if it would help, it didn't.

Do you use an external charger that would also report on the health of the battery? Depending on how often you use the vape having an external charger and extra battery would be good options even if the current battery is running fine.

 

[Esentis]

So I've had my IQ for almost a year now...
It takes about 20 minutes for it to heat up now, and it doesn't even heat up to the temperature specified.
The hottest I can get the unit is about 320F, and that's with setting it to 430F. (And waiting about 20 mins)

Still using the original battery in the unit.
Would getting a new battery possibly resolve this?

Did a reset on the unit too, just see if it would help, it didn't.

That sounds like an issue, you should definitely contact customer support.

 

[Vitolo]

an external charger and extra battery would be good option

I would have to agree whole heartedly.

 

[Davinci_vaporizer]

So I've had my IQ for almost a year now...
It takes about 20 minutes for it to heat up now, and it doesn't even heat up to the temperature specified.
The hottest I can get the unit is about 320F, and that's with setting it to 430F. (And waiting about 20 mins)

Still using the original battery in the unit.
Would getting a new battery possibly resolve this?

Did a reset on the unit too, just see if it would help, it didn't.

Just sent you a DM.

 

[VapedKaya]

Hi All,

First post here, ive being uaing the IQ for about 6 months now.

Ive read a lot about cleaning.. so thought id chip in my deal.

I use a three piece grinder.. so every month or so I clean the flavour chamber with a nice nug, stuff it in the chamber and wipe all the nectar out repeat and drop the coated nugs into the bottom of my grinder, where it sits getting coated with shake for a couple of weeks.. kind of like vape made space bud!

 

[Esentis]

One of the led lights had dimmed I think is about to die soon

 

[EltraMagnus]

Well, with my issue, on a full charge, I can hit around 350F - 356F.
So maybe it is the battery?
I don't have a spare or an external charger.

Also, unfortunately, I'm not under warranty, I was told this by Davinci last year.
They said, due to buying my IQ off Amazon, they couldn't help me.
My pearl came off, and I was told I'd have to pay $100 for it to be fixed.
I asked, since it's not under warranty, if I could just buy the part and do it myself, they said no.
So I've just been putting the detached pearl in place manually.

Just sent you a DM.

Sorry, didn't receive the DM.

 

[Esentis]

Well, with my issue, on a full charge, I can hit around 350F - 356F.
So maybe it is the battery?
I don't have a spare or an external charger.

Also, unfortunately, I'm not under warranty, I was told this by Davinci last year.
They said, due to buying my IQ off Amazon, they couldn't help me.
My pearl came off, and I was told I'd have to pay $100 for it to be fixed.
I asked, since it's not under warranty, if I could just buy the part and do it myself, they said no.
So I've just been putting the detached pearl in place manually.



Sorry, didn't receive the DM.

Amazon breaks the warranty? Haven't heard that before. But why ?

 

[EltraMagnus]

Amazon breaks the warranty? Haven't heard that before. But why ?

Don't know, that's the info I got in the email.

If I'd known that prior to my purchase, would have bought it from a place that DaVinci does warranty with.
So I'm not sure any of the local shops would count either.
Maybe the warranty only works directly through their site.
Might be some small print I didn't see.

Still, since I don't fall under the warranty, I gotta find a way to support the device myself.

 

[stinkytofus]

i think i fixed my battery lid problem, i used qtip with iso, took out battery, cleaned the area where the lid head clips into, cleaned under and top of the lid, cleaned the tip of lid that slides into slot, both sides, then i pushed the protruding tip into the lid and cleaned the area inside of the tip, it seems to be a buildup of gunk which makes it "stickier" than usual, so when you try to push lid down and let it slide in to the slot, it slides in too slow or is stuck and battery pops up after you let go, but to find the lid didn't engage, after cleaning it, it feels much smoother and it clicks into place better and faster, hope it makes sense

so iq users, you gotta clean the lid with qtip, every single area, especially the tip that sticks out, i suspect its the buildup coming from the flavor chamber, albeit small, it can make it sticky, after i finished using the qtip it was slightly yellowish, so i believe that tells me the lid needs a regularly cleaning with the rest of the unit to perform like new, im reopening and locking the battery back with ease now so i think i fixed the problem, hopefully it permanently fixes it, i dont want to rma, i use it too much lol

 

[First_Time_Caller]

*Sigh*
Unit dropped and now the battery lid/connection is giving problems.

I think the battery door has recessed slightly below where it's supposed to rest or something, because the unit isn't powering on.

The unit works fine when I do (by luck) get the battery door to fit without all that rattling around inside(I think it's either the battery or the flavor chamber)....but it's very time consuming and frustrsting since I'm just opening/closing the battery door hoping that it will right itself.

I'm scouring the Internet for issues with the door/connection...and then I remembered that this is a prime place for such.

Anyone experienced this problem or at least know what I can do to fix this battery door/connection provlem?

Cheers.

 

[Some-new-user]

*Sigh*
Unit dropped and now the battery lid/connection is giving problems.

I think the battery door has recessed slightly below where it's supposed to rest or something, because the unit isn't powering on.

The unit works fine when I do (by luck) get the battery door to fit without all that rattling around inside(I think it's either the battery or the flavor chamber)....but it's very time consuming and frustrsting since I'm just opening/closing the battery door hoping that it will right itself.

I'm scouring the Internet for issues with the door/connection...and then I remembered that this is a prime place for such.

Anyone experienced this problem or at least know what I can do to fix this battery door/connection provlem?

Cheers.

You'll probably get a reply from Davinci on here as they are quite prevelant on this thread.

I would honestly suggest opening an rma with them as tinkering around with things like this doesn't seem to make sense. I understand your frustration I look at things this way - take the value of your hourly pay rate and times that by 1.5 now think of all the time you are going to spend frustrated and trying to fix this vs opening up an rma and getting it sorted properly - straight from the source.

I don't think the problem you have would take too much to fix but I don't currently own an Iq and have never physically held one.

I will be purchasing one later on this week. So I'll probably be a little more knowledgeable soon. I take it you've seen puffitup's tear down page

https://blog.puffitup.com/2017/08/da-vinci-iq-teardown/

I really wouldn't recommend doing this though unless you're 100% confident but it might give you a bit of insight or at least you could compare your parts to the ones on there.

*After thought have you tried removing the flavour chamber completely and trying to power the unit on to see if that helps. Is this even possible? Can you use the IQ normally (without your issue) with the flavour chamber removed?

My serious suggestion would be to contact davinci. They know what they're doing. They will look after you.

 

[First_Time_Caller]

You'll probably get a reply from Davinci on here as they are quite prevelant on this thread.

I would honestly suggest opening an rma with them as tinkering around with things like this doesn't seem to make sense. I understand your frustration I look at things this way - take the value of your hourly pay rate and times that by 1.5 now think of all the time you are going to spend frustrated and trying to fix this vs opening up an rma and getting it sorted properly - straight from the source.

I don't think the problem you have would take too much to fix but I don't currently own an Iq and have never physically held one.

I will be purchasing one later on this week. So I'll probably be a little more knowledgeable soon. I take it you've seen puffitup's tear down page

https://blog.puffitup.com/2017/08/da-vinci-iq-teardown/

I really wouldn't recommend doing this though unless you're 100% confident but it might give you a bit of insight or at least you could compare your parts to the ones on there.

*After thought have you tried removing the flavour chamber completely and trying to power the unit on to see if that helps. Is this even possible? Can you use the IQ normally (without your issue) with the flavour chamber removed?

My serious suggestion would be to contact davinci. They know what they're doing. They will look after you.

I've seen the tear down and I'm not confident enough to attempt something like that.

Also I live outside of the U.S. so an RMA would take quite a bit of time and money to be completed since I'd have to ship it out and then back in again.

The battery door latch upon closer inspection got warped or damaged during the fall, because the unit can and will turn on if I apply enough pressure to it (Battery door).

Also the spring/battery terminal within the unit could have also been affected, but I'm not trying to tinker with that either until I've read/heard info and solutions.

The Davinci rep is pretty deep in here and he's offered to help me with my RMA process before (For my first IQ), but I'm saving all of that for when I'm completely out of options.

As for your question about starting the unit without the flavor chamber, you can. Once the unit is being powered by the battery, it works. My problem is that the battery is not making contact properly on either the top (Battery door) or bottom (Battery terminal). The chamber isn't the problem in this case.

Also, as a semi seasoned user to an IQ newbie I'll give you a few tips that I wish I had known when I first started.

-LEAVE THE PEARL ALONE. The more you fiddle with it, the greater your chances are of damaging the post.

- There is a chamber to clean UNDERNEATH the flavor chamber tube that also affects taste/performance. Cleaning the chamber and oven isn't enough. Don't wait until you get harsh vapor/flavour to do so.

- tough draw resistance? Don't pack the bowl TOO heavy/tight. Also the 10mm mouth piece is easier to draw from than the little raised lip mouth piece for obvious reasons.

- Be very mindful of the nectar collector or any other water attachment that sits directly above the mouth piece. Water falling directly into your unit while it's on and hot WILL mess it up, even if once.
(This could be inexperience on my part with the nectar collector but still, be mindful)

Enjoy when you get it, man. It takes some tinkering, but once you get comfortable, you'll be well on your way with this beauty.

 

[Some-new-user]

I've seen the tear down and I'm not confident enough to attempt something like that.

Also I live outside of the U.S. so an RMA would take quite a bit of time and money to be completed since I'd have to ship it out and then back in again.

The battery door latch upon closer inspection got warped or damaged during the fall, because the unit can and will turn on if I apply enough pressure to it (Battery door).

Also the spring/battery terminal within the unit could have also been affected, but I'm not trying to tinker with that either until I've read/heard info and solutions.

The Davinci rep is pretty deep in here and he's offered to help me with my RMA process before (For my first IQ), but I'm saving all of that for when I'm completely out of options.

As for your question about starting the unit without the flavor chamber, you can. Once the unit is being powered by the battery, it works. My problem is that the battery is not making contact properly on either the top (Battery door) or bottom (Battery terminal). The chamber isn't the problem in this case.

Also, as a semi seasoned user to an IQ newbie I'll give you a few tips that I wish I had known when I first started.

-LEAVE THE PEARL ALONE. The more you fiddle with it, the greater your chances are of damaging the post.

- There is a chamber to clean UNDERNEATH the flavor chamber tube that also affects taste/performance. Cleaning the chamber and oven isn't enough. Don't wait until you get harsh vapor/flavour to do so.

- tough draw resistance? Don't pack the bowl TOO heavy/tight. Also the 10mm mouth piece is easier to draw from than the little raised lip mouth piece for obvious reasons.

- Be very mindful of the nectar collector or any other water attachment that sits directly above the mouth piece. Water falling directly into your unit while it's on and hot WILL mess it up, even if once.
(This could be inexperience on my part with the nectar collector but still, be mindful)

Enjoy when you get it, man. It takes some tinkering, but once you get comfortable, you'll be well on your way with this beauty.

Good luck, it does sound like something is loose and I hope that you do get this fixed. I asked the rep (I don't think it's a guy) recently about service and apparently there's a service centre in Rotterdam. I'll post this, go back and edit their comment in.

I'm north England so if you're not far away and want an extra set of eyes hit me up.

Thanks very much for the advice. I have scoured these forums but there doesn't really be a way that the best tips are documented. There really should be some sort of sticky or summary. I'm starting a blog and I hope to summarise some of these tips. I know everyone is different but little things like what you mentioned above really help.

 

[First_Time_Caller]

Good luck, it does sound like something is loose and I hope that you do get this fixed. I asked the rep (I don't think it's a guy) recently about service and apparently there's a service centre in Rotterdam. I'll post this, go back and edit their comment in.

I'm north England so if you're not far away and want an extra set of eyes hit me up.

Thanks very much for the advice. I have scoured these forums but there doesn't really be a way that the best tips are documented. There really should be some sort of sticky or summary. I'm starting a blog and I hope to summarise some of these tips. I know everyone is different but little things like what you mentioned above really help.

Taking a break from trying to fix this thing, I came back with a fresh take and realized that the slightest bit of pressure connects the battery, so I folded a sliver of foil and it held for a bit until I moved it about.....so I placed the foil directly ontop the battery and the power button is working when it's closed so this might be a temp fix until I order a new unit and send this and my first unit for repairs. Will report back on how well it holds.

And yeah, it's quite daunting looking to scour this hundred plus page topic to see all the do's and don'ts but I think that's part of the learning experience... tinkering until you find a fix.

The folks on here give good advice though and aren't fussy about repeat questions since we all have the same issues pretty much and we know the data is scattered throughout with no marker.

Going to test this thing and see how it holds to see if I can hold off on ordering a new unit at the moment. Cheers for the help/offer.

 

[GoombaTroop]

Someone near me is selling a brand new in box Davinci IQ for $100 (Canadian). Seems like a really sweet deal.

I watched the video on how to spot a fake. The seller sent me a picture of the box that has a serial number sticker and a "made in china" sticker on it too. Anyone know if the fake knock offs are including serial number stickers? I e-mailed davinci and asked them to check the serial number for me, but I'm not holding by breath waiting for a response due to what I've heard about their customer service?

Is this a vape worth buying?

My current vapes including Underdog Log Vape, VapCap M, and Arizer Air 2 (broke my LCD screen on the Air 2, so it still works fine, and I know the buttons to press even without the display).

The only other vape I want is a flowerpot... but $100 for a brand new IQ seems like too good a deal to pass on. Or is it really not much of an upgrade on the Air 2 and therefore basically redundant?

 

[arf777]

Done some searching through here and have not found the problem I'm having yet. My IQ turns on but won't heat. It sits stuck at what it thinks is 103F, which is basically ambient temp inside the chamber. Also one of the top row of lights looks odd. This all started after it turned itself off 60 seconds into a session. Worked again for one session then started refusing to heat up at all.

VERY frustrating as I ONLY bought this for use at comic conventions. Am leaving for my FIRST ONE since buying it in a couple days and it does not work.

I tried the hard reset and different batteries. No change. I'm guessing I need to contact Davinci and send it in. But even if the service is excellent, due to this experience plus the horrid off-gassing I had on my Ascent I am likely never buying a Davinci product again.

 

[EltraMagnus]

Done some searching through here and have not found the problem I'm having yet. My IQ turns on but won't heat. It sits stuck at what it thinks is 103F, which is basically ambient temp inside the chamber. Also one of the top row of lights looks odd. This all started after it turned itself off 60 seconds into a session. Worked again for one session then started refusing to heat up at all.

VERY frustrating as I ONLY bought this for use at comic conventions. Am leaving for my FIRST ONE since buying it in a couple days and it does not work.

I tried the hard reset and different batteries. No change. I'm guessing I need to contact Davinci and send it in. But even if the service is excellent, due to this experience plus the horrid off-gassing I had on my Ascent I am likely never buying a Davinci product again.

What different batteries you try?

 

[Vaporcussion]

Still waiting for someone to review the IQ Glove; found nothing so far...

 

[Thantifaxath]

I picked Up an IQ Glove at their distribution center here in Vegas and love it. Nothing really to review other than it works to keep the heat off my sensitive hands. Fits great, no real extra weight, seems like it would be slippery but isn’t. I like the raised buttons on the side and they work flawlessly. I can’t seem to add a picture but it now looks like a totally different vape. 10 out of 10 for me!

 

[arf777]

What different batteries you try?

Tried every spare I have that fits. one from Davinci, two from other devices that are the same size and power (one from another vape, one from a fan). No difference. I'm an IT guy and this reminds me of blown firmware I've dealt with.
Just got back in town. Gonna finally speak to Davinci tomorrow.

 

[bltkmt]

The Odin stainless steel spacers that they sell at puffitup are suppose to fit the IQ and they are half the price.

Newbie here - curious if this is true?

 

[almost there]

Newbie here - curious if this is true?

welcome to the forum. I think very few people got those odin inserts because it was never a popular device to begin with. Once the Davinci spacers came out it's pretty much the only spacer people use if they decide to use a spacer.

 

[bltkmt]

welcome to the forum. I think very few people got those odin inserts because it was never a popular device to begin with. By the time the Davinci spacers came out it's pretty much the only spacer people use if they decide to use a spacer.

Thanks - I ordered the glass Davinci ones but would prefer non-glass if there is such a thing.

Does a second Pearl work just as well as the glass spacers?

 

[Grey hair]

https://www.davincivaporizer.com/iq-glove/
Anyone have this? I think it just got announced recently.

Does anyone know of a retailer in Canada where I can grab one? Just looked on line direct from Davinci.com. The freight was 85$.....for the 11.00 item.