I do!
I got a Terp Torch from Sneaky Pete yesterday and there was a bunch of brown dust on the ceramic rod heater. Some of it came off when I wiped it with a clean dry cloth which really worries me. If this has been happening to other customers I should think they would stop selling them and address the problem.
I sent an email to sneaky Pete store with these pictures explaining that I am concerned about using the vape since there are mystery particles in the vapor path and asked them if I could return mine in exchange for A. one with a clean ceramic rod, or B. a refund if that was not possible.
I also asked Mr. Pete’s associate if they could reach out to their contacts at Terp Torch and try to get information about what the substance is and how it came to be there. I feel like I’m being a pain and I hate it! I worked retail for years and I know how crappy it is dealing with customers but I’m honestly worried about using this vape. I vape for my health so I cannot use this vape as it was delivered.
I’m kind of confused about the basket screens. Hoping someone here can help! Do I want the ones that are capped for the Terp Torch? Or should I get the uncapped ones? I am really hoping that this problem with my Terp Torch can be resolved, I was so excited to receive it yesterday!
I will resurface and update you all when I hear back