West-elec, just to confirm, I didn't order from POTV, but was interested in the Tafee Bowle and POTV is the only stockist I can find online for it. So they aren't giving me the runaround - I just was making the statement since I see people outside the US saying 'I ordered through POTV because of the great return policy' but literally none of that applies to anyone outside North America. I was carefully looking at the returns policy since this is a new product and I have very bad luck with products generally (for some reason I get defective and faulty products often sent to me from companies, feel cursed sometimes). I obviously would prefer to buy locally where I could return easily if there was a problem, but looks like that isn't an option for this vape. It's a very expensive vape and with a battery-life that dictates the lifetime of the unit, I am currently not sold on it but I do want a good on -demand vape. After seeing this initially I thought this might be it but a little concerned with the way the company is ignoring requests for MSDS from arb and not being specific about composition of the coil.
Australian consumer law covers any company that sells to an Australian - it prompted Valve to introduce a returns policy for worldwide users, so it isn't specific to Australian companies. "All your usual consumer rights apply when you shop with an Australian online business. Those rights may also apply when you buy from an overseas online business although you might find it difficult to get a repair, replacement or refund because the business is not based in Australia." -
https://www.accc.gov.au/consumers/online-shopping/shopping-online#:~:text=All your usual consumer rights,is not based in Australia
For Australian consumers, we do not have to pay return postage on defective/faulty items under warranty. But obviously this can be trouble when ordering from overseas if a company doesn't wish to abide by the laws concerning sales to Australians. I understand how this can make it less attractive for businesses to sell to Australians. I personally love our warranty law though and think all consumers should have these kinds of rights. You buy something defective, you shouldn't be paying for return postage. Anyway a bit off topic!
Really appreciate this thread and all the info contained.. gives me pause to wait to see if they revise the design. Or at least bring the price down.
I'm new to vaping the past year, what was the Grasshopper issue? I only have an Arizer EQ with ddave mod and one hitter WPA and was wanting something I don't need to wait 10-15 minutes to heat up before using each time. I'm not sure it is worth spending so much money on my second vape. But all vapes locally are quite expensive so it's not a HUGE leap in price from $250-500 AUD etc. I also got the false impression that the 'Hydrology 9' might be a decent vape until doing heavier research recently, so I'm taking all the positive reviews of the Tafee Bowle with a grain of sand. I realise that the Hydrology 9 has a shittonne more issues than the Bowle but it still makes me nervous when I only hear reviewers/influencers saying good things about a product.
And yes we have been very lucky with Corona, only a thousand dead so far and 25,000 cases or something in Aus.. I'm in the music scene/industry though so the lack of cases don't mean much for us, we're still being treated like crap and loads of restrictions compared to sport and other industries. Considering leaving my career path to start over at 38.. urgh. At least vaccinations coming through this year.