@sauhamm that is literally the only one we sent out with the wormy walnut. If you are not satisfied I'll gladly swap out the body...though it seems you appreciate the uniqueness. Thanks for buying a Brick and don't hesitate to hit us up if you have any questions.
@StickyBricks i already knew you'd show up and be awesome, i've been following this thread from page 1 and your customer service is a sideways 8 on the 1 to 10 scale
i have no problems with it and my first session exceeded expectations - feathering the carb and adjusting torch height got me everything from wispy cool vapor to a big cloud. along with the crafty this is one of the few devices i've owned that surpasses the hype
thanks for the offer to swap, i'm more than happy with my wormy-walnut brick
You've got a one of a kind unit
@sauhamm, that's something worth cherishing!
I think Sticky Bricks Labs provides the best customer service experience I've had, period. That's a statement I don't make lightly. There's a lot of people on FC alone that provide stellar service. What sets SBL apart?
I've never seen anyone so proactive when it comes to customer service. One time I posted about a minor concern and
@StickyBricks contacted me almost immediately offering to do whatever possible to make me happy. It wasn't even a big issue, but he wanted to make sure I was satisfied 100%.
I know of several companies that would have had a fast response if I contacted them, and been just as helpful. What blew me away was how he reached out to me personally, and also how quickly he responded. He's just a class act all around.
Of course customer service is only part of the equation, the product has to perform well too. And the Brick features top-tier performance in my humble opinion.
The Brick is comfort food for my soul. I can always take solace knowing that it's there for me, patiently awaiting my presence.
To borrow a phrase
@JoeMama coined in another thread, it's my "momma bear vape". When I'm holding it, all is right with the world.