I ordered at the end of August and am still waiting. I will soon be sending an email and if I get no response I will contact my credit card asking for help.
I'm not a long-term follower of RBT but I've been watching and paying closer attention to Mi3 and I'm a pre-orderer. My impression overall is that Ryan may be pretty disappointed in the lackluster response and the effect this is having on the cash register. While I doubt he's losing $ on the venture, selling just a few hundred in 6 months' time is not a big splash, and not a good advert as he is looking for investors or a buyer.
Have you tried a Grasshopper? They're not getting rich (yet) either! but one day they might iron out the last wrinkles and have a stellar product. As it is, the thing rocks and definitely does not need stirring.
I was critical of them during this waiting period. I hate to think I might of been blacklisted but it's
I was one of the critics during this process. It was just too many excuses. Down to the point of asking for patience during the mailing process because Cole doesn't feel well. I work for the post office. We will bring boxes to your door and we will come back and pick them up for you. Too many excuses along the way I couldn't help but rip on them. So yes I could see them blacklist some critical consumers.
I wasn't referring to company practices or product reliability. Both companies have shot themselves in the foot where it comes to customer service.
The next month or two of transition will be rocky but if we all work together I promise all will be served.
hey friend, that really sucks. Dealing with RBT can sometimes be extremely fustrating, you just have to keep emailing Ryan. Sometimes it'll take multiple emails and you may even have to chase him around in the various social media sites. Hope this works out soon because it really isn't right.
I hear you, it flies through the states and just sits in Canada leisurely...... preordered in September, I might shed tears of joy when mine shows up
