Looks like purple days has run into the ground just in time for your units to start breaking and nobody to stand behind its flaws, Ignorant people , with no idea about how to run business. Shortly after my PD went "missing" after sending it in for repairs, they lost a whole shipment of PDs. Karma is a bitch. The simple ceramic design of the SSV is far superior and im glad I ended up with it instead of the over-designed PD
Tom and Pammy were some of the finest people I know and they served this community well with integrity and honor for many years. Their customer service was beyond reproach. And as far as caring and compassion, I know of no other company that would send out a free PD to my son when they found out what his life-long medical and mental condition was that he has to deal with on a day to day basis.
While they may not have been the greatest business people out there, they revived and gave a rebirth of sorts to one of the most successful vaporizer designs in the market that is still going strong as we speak.
But hell, I have no idea why I am even responding to anyone who calls the PD over-designed, for it is one of the most simplistic designs that have ever come to market, and is one of the main reasons for it's popularity.