Hi Everyone,
Hoping 2015 has treated you well. Apologies for long times between responses here and thanks to so many FC members giving us kind shout outs. We will definitely have more FC only specials and giveaways in 2016.
Lets answer some questions:
Lots of CVault questions and stock availability? We still Love the CVaults, but since the US dollar exchange is around 35% and shipping companies cube weights, it makes selling CVaults in Canada a near losing proposition unfortunately. CVault is also sold out of many sizes for extended time periods making it difficult to receive all the sizes we need. We will continue trying to make CVaults available in Canada as much as we can. If anyone has a hook up on cheap pallet transport from California contact us.
Where are PVs FC codes? Our FC codes are in our signature, many who can't see them need to turn their mobile devices to landscape mode for signatures to show up. The amount of characters we can have in our signature is very limited so we are working on a private FC link back to our website like we had up to last year. Just need to figure out how to keep the Google bots away when linking.
Are our prices in Canadian or US dollars? All our pricing is in Canadian dollars. Currently that means an automatic 30% discount for US customers with the currency exchange. That means PlanetVape prices in Canadian dollars get converted to US dollars by your credit card / PayPal at a 30% discount. Example: for every $100.00 bought on our site, will be converted to only about $70.00 US dollars by your credit card / PayPal. The exact rate might vary up or down a few % day to day as currency rates are in constant flux. Sorry for our fellow Canadian customers, no currency exchange savings unless you are one of the very lucky and get paid in US dollars, but you always save on our low prices. Is it a coincidence that since Colorado went legal that the value of the US dollar has rocked, hopefully our newly elected government will legalize as they have promised.
Does PV have any plans to make a Turbo gong or Vortex gong for the air without the micro channel technology? We can make them for sure. With the high demand on Vortex stems and GonGs we had to put all our efforts on streamlining and perfecting production before expanding Vortex products. Most requests we get are for Female Vortex GonGs. Vortex GonGs with no cuts will be very restrictive. When we first released GonGs they were non PVHES and 99% of customers wanted better air flow which is why we developed the PVHEGonG with great success giving the perfect balance between good air flow and clouds we all love so much. Contact us with your ideas, if it looks good we will build it and ship it to you for an unbiased review and if it performs well for many we can put it in production.
Can I pick up my PV order locally? Yes you sure can. During checkout just choose local pickup and come visit us. Local pickup option will only show up if your address is actually within our local area.
Why is PV out of stock on products that I want? We sell 600+ products currently on our site including options and all are only products that we have tested and would spend our own hard earned money on. Usually these products become popular very quickly making more stock hard to acquire. Some products we need to wait 4+ months from placing our order to receiving products. We try hard to keep out of stock times as short as possible, but most out of stock items are due to the manufacture being backordered.
New Product:
Vortex Micro Bubbler Stem
Requested by many, we perfected the design and are the only ones proudly NOT made in China. Introductory pricing currently as first production batch fit the Air only. See
http://www.planetvape.ca/vortex-micro-bubbler-stem.html Considering the compact size, they work remarkably well. Vortex Micro Bubbler Stems that fit both Airs and Solos will be available soonish
Yep, PV just upped their prices on the Mighty and Crafty. Pretty sure this was S&B forcing them though. Man our dollar sucks!
biohacker is correct, Storz and Bickel has very tight control on the advertised pricing of their products as well as being very costly to purchase at the distributor level. We still have the best pricing we can find on popular Storz and Bickel products.
What makes me wonder about PV is why they went through all the trouble to update their website? I mean it is nice but why not go through and remove items no longer made and sold??
They must be the ONLY place online that still has pics and explanations of the Oracle vape!
http://www.planetvape.ca/vaporizers/oracle-vaporizer/
Sure they have a few spares available but why not clean it up a bit?
Otherwise they ship quickly and add munchies!...
We have another website upgrade scheduled in January. Upgrades are functional and for aesthetics. We leave legacy products like the Oracle in place as there are still Oracle customers buying parts and we will support them for as long as we can even if the Oracle vape itself is no longer available.
For 2016 we will be spending much more time on FC. Lots of contests, giveaways, idea sharing and closer FC community participation.
Wishing Everyone a Very Merry Christmas and a Happy and Healthy New Year.
Peace and Love,
PV
