PlanetVape.ca - Canada's Destination for the Best Vapes on the Planet

[CarolKing]

I would like to chime in. I have ordered several specialty stems from PV over the past year and a half. I have had stellar service and I haven't had one chipped glass piece. Everything is always packaged carefully and in good order.

I appreciate that the Solo and Air specialty stems have stayed at a reasonable price and there is no price gouging going on because of the popularity of the product.

You have to be on your toes and check often for the glass mouthpieces that you are waiting for to become available.

Folks when buying glass buy at least 2 at a time. That way you won't get caught without your fav piece. It's easy late at night when tired and medicated to break glass, I know from experience.

 

[WoodVillain]

I think its possible it could have happened during shipment as well.

But i think its silly my post was deleted when there are so many posts here about the company. But i guess if they dont agree with you they just delete it from view without explanation. No worries, i dont have to post here at all.

 

[Justpassedu]

I think its possible it could have happened during shipment as well.

But i think its silly my post was deleted when there are so many posts here about the company. But i guess if they dont agree with you they just delete it from view without explanation. No worries, i dont have to post here at all.

WoodVillain nobody said you couldn't post here. I feel you have contributed nicely , just keep the planet vape complaints to the planet vape thread and anything about the Air here.

 

[WoodVillain]

WoodVillain nobody said you couldn't post here. I feel you have contributed nicely , just keep the planet vape complaints to the planet vape thread and anything about the Air here.

Understood. Will do.

 

[pakalolo]

I think its possible it could have happened during shipment as well.

But i think its silly my post was deleted when there are so many posts here about the company. But i guess if they dont agree with you they just delete it from view without explanation. No worries, i dont have to post here at all.

Calling a moderator silly for deleting your post is a violation of this rule:

• Public discussions of staff decisions are not permitted on the site. If you have any concerns or queries relating to a staff decision please take it up in private with a staff member.

Repeated posts about your complaint is a violation of this rule:

• Don’t attack products or companies. You can post your opinion, and you can criticize, but posts written to offend are not allowed.
  • Please do not revisit an issue unless you have helpful information or constructive comments to add.
  • Use of the forum to blackmail companies will not be tolerated.
  • Posts in this regard will be evaluated based on perceived intent.

You've had plenty of leeway here. It would be a good idea to step away and think carefully before posting again on this topic. The next time we hear from you it should be to report a resolution to your problem, one way or the other.

WoodVillain nobody said you couldn't post here. I feel you have contributed nicely , just keep the planet vape complaints to the planet vape thread and anything about the Air here.

By "here" you meant the Air thread, since I moved your post (and his) from there. Somebody definitely did say that he couldn't post there on this topic—me! I posted that this discussion was off-topic for the Air thread and should be moved here. I'll assume some of you apparently missed that, since the other option is that I was simply ignored.

PS: I didn't delete the posts from the Air thread, but that's just because I didn't get there first.

 

[OF]

I think its possible it could have happened during shipment as well.

Great, let's hope that's how it turns out.....strange as that sounds? In such a case, I'm sure PV will see you get it replaced. It's unfortunate, I think, such things ever happen, but if/when they do I'd be glad PV was there as well. There are few in their class I think, and strangely about half of them seem to be vape related?

IMO PV has earned a great reputation, let's hope it comes through for you.

Good luck.

OF

 

[tree master]

Wow i love planet vape i bought a gong and a he stem and it shipped the same day now thats great service! Sorry you had some issues woodvillian.

 

[Prof77]

I would like to chime in. I have ordered several specialty stems from PV over the past year and a half. I have had stellar service and I haven't had one chipped glass piece. Everything is always packaged carefully and in good order

I second, third and fourth this opinion - I have probably 8 or 9 orders, all shipped to S.E.Asia with the worst postal system I have encountered in the world, and everything from PV arrived quickly, without customs hassles or fees and all arrived in perfect shape. No one need worry when ordering glass from or dealing with PV.

P77 Attorney-At-Law

 

[WoodVillain]

I want to come in here and publicly apologize to PV. I was upset after waiting as long as i did and should not have posted what i did. I misunderstood them plain and simple and thats my fault. They were not blaming me so much as asking a question. I just took it the wrong way completely.

Please nobody take into account what i have said when thinking about purchasing from this company. Im man enough to admit when im wrong and i am. I truly apologize for this.

To PV, i do apologize. I know a bad review is hurtful to a business and i should have gave you more time to respond and fix the situation. I dont expect you to forgive me, but right is right, and apologizing is the right thing to do so here i am. I apologize.

 

[g14production]

Any estimates on when the PVHES Shorty stems will become available again? I'm eager to buy one.

 

[sickmanfraud]

Any estimates on when the PVHES Shorty stems will become available again? I'm eager to buy one.

PVHES Turbo is in Stock NOW!

 

[g14production]

Looks like shorty and stubby are still not in stock. ;(

 

[rakka]

Any ETA on the std PVHEGonGs 18mm? Mine broke (part of the ground glass joint came off) Still works but I'm not even sure it's still safe to use

 

[Gramin]

Same boat as you mate and I'm also from Australia. We must be a clumsy lot! I have just ordered TWO 18GonG so they've just come back in stock. I'd order quickly!

 

[rakka]

Haha I just ordered 2 as well (18mm regular PVHEGong).... this time I went with $10 shipping untracked though. hopefully i'm not waiting forever

 

[Gramin]

This is my 3rd time ordering with the $10 shipping option. It takes less than 2 weeks to get here in Vic.

 

[Ltblue]

Hello PlanetVape, I recently bought something from you guys and when I got it, I opened it up and there was a bag of Cheetos Puffs Souffles inside. Not complaining just wonder why there a bag of Cheetos with the item? lol.. Anyways thanks.

 

[poonman]

Hello PlanetVape, I recently bought something from you guys and when I got it, I opened it up and there was a bag of Cheetos Puffs Souffles inside. Not complaining just wonder why there a bag of Cheetos with the item? lol.. Anyways thanks.

They plan ahead ,
it's in case you get the Munchies .
ok , when you get the munchies ...
Plus check out the expiry date on the chips ,
it's always fresh and new ,
like your purchase .

 

[Ltblue]

They plan ahead ,
it's in case you get the Munchies .
ok , when you get the munchies ...
Plus check out the expiry date on the chips ,
it's always fresh and new ,
like your purchase .

lol nice.

 

[AhBeVapin]

Hey now,
Peace & Love to Planetvape.
Postman just delivered (ordered Saturday) my Solo mods. New Vortex stem, caps, screens and soda preforms. Got some doritos and a surprise too, a bubblegum kush lip balm. Awesome.
AVB out

 

[PlanetHaze]

The Arizer Air + free Authentic extra battery and free shipping in Canada and USA for 199.95 Canadian code is back in our signature ( 156.63 USD at time of this posting ). Thanks to all who waited patiently for more batteries to arrive for the code. https://www.planetvape.ca/air-vaporizer.html

New Titanium Air color is also now in stock.

I want to come in here and publicly apologize to PV. I was upset after waiting as long as i did and should not have posted what i did. I misunderstood them plain and simple and thats my fault. They were not blaming me so much as asking a question. I just took it the wrong way completely.

Please nobody take into account what i have said when thinking about purchasing from this company. Im man enough to admit when im wrong and i am. I truly apologize for this.

To PV, i do apologize. I know a bad review is hurtful to a business and i should have gave you more time to respond and fix the situation. I dont expect you to forgive me, but right is right, and apologizing is the right thing to do so here i am. I apologize.

No worries WoodVillain, we do appreciate the apology and for giving us the chance to make things right so that you are a happy customer, hold tight... happiness is on the way.

Thanks to all who posted their great experiences, we try hard, mistakes do happen of coarse and those we learn from allow us to improve our products and services.

Due to lots of requests we will be releasing Stubby Vortex stems for Air and Solo vapes. We are testing 60mm and 70mm lengths. 60mm gets pretty close to the action and the hot vapor does not have much distance to travel and stays pretty hot. 70mm seems a good balance between heat and size. Any opinions / suggestions from those who have tried both the 60mm and 70mm Arizer Air stems would be great. The all glass Arizer stem included in some Air kits are also 70mm for comparison.

Thanks,
PV

 

[Vesto Slipher]

Previous post

Any accommodation for those of us who ordered while the batteries were out of stock?

 

[poonman]

What about the Vortex Gong ?

 

[Slow Draw McGraw]

@PlanetVape
I prefer the 70mm. I know lots of folks like 60mm for stealth, but I like the balance of the 70mm.

 

[Prof77]

I like 7Omm - would be interested in a 6Omm tipped