PlanetVape.ca - Canada's Destination for the Best Vapes on the Planet

[krs82]

thanks again for the reply.

I've done some reading and I will continue to do more.
Just found this forum the other day, i think through planetvapes site, and really enjoy it.

I found Pipe and his idea sounds great. Contacted him earlier today

Sorry for not doing much research before asking my questions, I guess I was just hoping to get quick answers, so I could get my order in.
Gunna try to be more respectful in the future

thanks again for the help man

 

[krs82]

sorry for 2 posts in a row, but no edit button for some reason

placed my order through Planetvape and landed up getting:
PVHES shorty turbo stem
PVHES shorty turbo GonG (landed up getting a bubbler at my LHS)
caps
o-rings
screens
2 travel tubes

Going to wait for Pipes all-in-one to come out for the adapter.

Can't wait for my stuff to arrive

 

[Obi-Wan Cannabinoid]

PlanetVape,

Thank you for the great purchasing experience. I will be a repeat customer and won't hesitate to recommend you guys to my friends and acquaintances.

Good communication
Timely email response
Fair product prices
Quick order processing and international shipping

It takes effort and dedication to run a business right. Well done.

/Obi-Wan

 

[Tommii]

I had a little problem with PV, but it escalated even higher when I got a little bit too impatient. Was trying to buy the persei I need for the great hike adventure I was planning for, in one of my post on the Persei thread, I stated that "their phone line sucks ass". I did have a bad experience with only the phone line, but they took it as if I insulted their whole company. I did word my statement incorrectly. Their site said it was shipped but I had no email in regards of shipping info which I really need, if I want to pick it up from the post office ASAP w/o cp being on my ass about a failed delivery

The email for the shipment were late due post 4 hours after I tried calling them and gotten redirected to a voicemail belonging to a male, which I tried to call 4 more times. No one picked up.

Here's the emails between PV and I.

<removed>
Modnote: Do not post the contents of private conversations without permission from all parties involved.

I never said the whole company is bad, it's just hard to contact you. I've tried calling you at least 5 times and I was sent to a man's voicemail. I called early in my time to match your timezone.
Not here to defame your company, but the phone line ONLY needs work.
The emails however, they came very late, at least 4 hours, so I was stressing that it will come late. That forum post came before any mail came.
We must have gotten off on the wrong foot, but I'm not here to create war.
I'm very happy with my first purchase with you guys, which prompt me to purchase the second time.
I'm still continuing to purchase as I am receiving the satisfaction and ease of purchase.
The email I sent you through planet vape site was so that I could purchase the persei before my hiking trip, but I haven't gotten a response since now.
So I just purchased what I wanted, but the shipment didn't leave right away. (It's a day behind from my tracking), which is why I called you.
My honest statement here is, "I got a little bit too impatient, and I shouldn't have said anything in regards to PV on the post"
I will delete the post since you're not comfortable with it.
Sorry for the troubles,

Edit: I've pmed vtac a special request to delete the post. Sorry again.

 

[Dreamerr]

Wow, it took them only 4 hours to answer and you wigged out, shame on you. I have never had issues getting in touch with PV either email or phone. I don't think I ever even got there voice mail and I am not in the same time zone.

 

[Tommii]

Wow, it took them only 4 hours to answer and you wigged out, shame on you. I have never had issues getting in touch with PV either email or phone. I don't think I ever even got there voice mail and I am not in the same time zone.

It took them today to reply to my email. That's 3 days (business days) to reply. I've called them as well during that time, an automated email was sent to me four hours after I called them. I later did not have problems.

 

[way2]

That wasn't very nice...she was just trying to help.

 

[Dreamerr]

Thanks way2 that was exactly right but I forgot about this entitled society. I am letting it go and people get what they give and what they deserve.

 

[exit]

I ordered a bong from the USA and a Solo adapter from PV on the same day. used PV's slowest shipping and it beat the bong here! wish i had bought more from PV...

 

[PlanetHaze]

@Tommii, your expectations are not physically possible, you expect a shipping tracking number before it can physically ship SAME DAY and then leave negative comments on other threads. We only have two toll free lines, if they are both in use, you will be transferred to voicemail. Please do not post in this thread anymore as you can't seem to be respectful to others. Thanks! Also we never send automated emails, every email response is hand written specifically to the addressed individual.

I ordered a bong from the USA and a Solo adapter from PV on the same day. used PV's slowest shipping and it beat the bong here! wish i had bought more from PV...

Hi exit, thanks for your order and for sharing your great experience with our shipping times. Enjoy your new glass.
PV

 

[VapeNStone]

I love you PV

 

[Vitolo]

Hello FC,

We are very excited to become a Sponsoring Retailer and be a part of the FC community and hope that we can add a lot to the community here. PlanetVape.ca, based out of Toronto Canada (GTA), is run by a team of Vapor Fanatics! fanatics about Vapor, Customer Security, Discretion and Customer Service.

Our roots are in the local medical community......Peace and Love,
PlanetVape

My how time flies....
and is it not it grand how PV has kept its word to the letter about it's intent for our community.. back in that 1st post!
Thanks PV~

 

[pakalolo]

My how time flies....
and is it not it grand how PV has kept its word to the letter about it's intent for our community.. back in that 1st post!
Thanks PV~

I don't think any other vendor comes even close to the contributions PV has made to the vapourizing community. I'm thinking in terms of developing aftermarket accessories that enhance the experience with various devices. e.g the Solo stems just to name an obvious example.

 

[exit]

I just had to order a PVHEGonG too! Along with some silicone tubing to hit it like a whip. Let's see if #2 beats the bong here

 

[smokum]

PV,

Still nothing to show us regarding the reclaimer or sub whip bong ?

 

[Dreamerr]

PV throw out the regular doritos got them again lmao. PV rocks and nobody can say anything different. They even do custom stems. If you have to go to a glass blower yourself it wouldn't be as precise or well made. PV we got your back cause you have ours

 

[lazylathe]

Never had any issues with PV!

Ordered a few items from them and no hassles at all!
Very slick and fast shipping!

My first vape was from them, a Vapir NO2 and then i ordered the car charger for a friend.
Still in daily use and going strong!!

Would recommend them!!

 

[mmenzie]

my only issue with PV if i had one would be that they verbally talk about new products and then they never get released and i feel "teased". i know they have no obligation to make stuff so i cannot fault them since their primary job is to sell stuff that is already made. Some examples of what i mean are:

1) FC Bubbler - talked about for a LONG time and even prototype pics were released but the bubbler never got released to the public
2) F-Bomb
3) PV's version of the pinnacle WT but for a solo (sorry been so long i forgot what PV was going to call it)
4) glass carts for the Inhalater

i still think PV is awesome at what they do and that is to sell products already released and get them to my door fast and with bag a chips to help with the munchies. so i am in NO WAY WHAT-SO-EVER bad mouthing them.

 

[Tommii]

Even when things go up and down along the way,

I'd like to thank PV for another successful purchase. At ease, you can purchase at fair price, fair shipping, and employees over there will take their time with you once you get to chat with them.

The Persei just arrived in town and later on I'm going to retrieve it.

Sorry for putting pit holes on the highway, no intentions to flip cars.

Will try to take a picture to present the persei like I did with the two sublimators I had in a different thread. (Friend took my sd card so my dslr is awaiting for it)

 

[Deadshort480]

I received a little piece of paper with my 14mm PVHES GonG telling me they sent me a free Silicone high temp O-ring to install in my Solo. I thought that was really cool. The only problem is that there is no O-ring to be found in the package. Am I missing something?

 

[Dreamerr]

I just got mine as well deadshort and it was on the stem. Have you opened the bubble wrap yet to see?

 

[Deadshort480]

I just got mine as well deadshort and it was on the stem. Have you opened the bubble wrap yet to see?

Oh yeah, I've been using the GonG. No O-ring. I don't think I need it, but I just found it strange to include the note, but not the actual product.

 

[Dreamerr]

Ask them to send it as it is a great thing to have. If they don't PM me and I will send you one. It works fantastic and as you know stuff loosens in the solo. My gong stem even with the oring is looser then the others so it is necessary for mine. You know they are all slightly different.

 

[mmenzie]

Hey DeadShort... i have one i can bring down to you the next time i see you

 

[Dreamerr]

You two we are still going to meet together when I ever get near both of you. I can't wait. Can you say hotel party but don't get me kicked out lol.