- does the pax charge up fast? I heard the Alfa takes 4-5 hours to charge which is a bit of a bummer IMO.
- is it really that much trouble cleaning if you use it everyday?
- do you guys get used to the drag resistance it has when pulling the vapor?
- is the mouthpiece that much of a problem to deal with?
- how is their customer service like? I've heard that Alfa's customer service isn't as good as people hoped for.
1. Charges in 2 hours. Never had it take much longer than that.
2.Cleaning it is a pain in the ass for some people. I don't mind it, I use pipe cleaners, alcohol swabs, q-tips, small dental brushes and the MFLB brush. If i use my pax daily, i clean it once or twice a week to keep it performing right. Takes about 10 minutes. If your going to spend $250 ($200 now?) on a portable, you need to commit to properly caring for it. Here's how i do it:
-Pop the mouthpiece off, swab it with alcohol wipe inside and out. Use a q-tip with alcohol to get the inside the mouthpiece.
-Spread a little rubbing alcohol over a pipe cleaner, just enough to make the cleaner feel moist. You dont want alcohol hitting that temp button. Push until screen pops out, repeat once or twice more. If screen is stuck, unfold a paper clip and pop it out.
-Swab the oven with a q-tip lightly soaked in rubbing alcohol. Again, make sure you dont get any alcohol near your temp button. If anything is caked on, i use a stainless steel dental brush to gently scrape away gunk build up. My oven is stained from so much use and some stains just don't come out.
-Using a small dental brush (Dentek makes small bristled brushes that work perfectly for cleaning the mouthpiece slot inside the pax). Once again, swab this little dental brush with a alcohol wipe. You do not want your dental brush to be soaking with alcohol, just moist. Clean around the vapor path where the spring is stored. After that, apply lube to a clean dental brush and lube it up around the spring. Again, dont soak it in lube- just enough to keep it barely moist.
-Scrub the crap out of the oven lid with a rubbing alcohol swab.
-Cannot stress this enough- dont over do it with rubbing alcohol and lube.
That's how i clean my pax, had it for over a year. No problems what so ever.
3. Totally used to it. Your supposed to pack the oven, so the resistance is normal- try small, short puffs to allow for more vapor production.
4. No problem at all. Cleaning it and making sure that you dont get lube/alcohol on the temp button would be your only worry, just be careful with that part. Use a dry q-tip if you get any near that button. If you try to turn on your pax and it slowly slides up, its time for a thorough cleaning.
5. The local store i bought my pax from is an authorized retailer, and they speak VERY highly of their customer service. I have no experience with pax's customer service just because i've had no problems with mine yet (Knock on wood).
Hope this was helpful. Again, make sure not to use too much lube/rubbing alcohol or you risk getting it into the temp button.