I was a little disappointed when ordering my Pax this evening, in fact it flat out bugs me the more I think about it.
$250 bucks is a lot to choke down these days for a vaporizer, but the Pax for the most part has a pretty sterling reputation so I wanted to get one, especially after the silver Diamond edition was announced. Tonight I took my saved pennies mad money and proudly made my purchase.
Only to discover.... I was going to get hit with an additional $15.62 in sales tax, which is odd considering Ploom is in California and I am in Texas. So unless Ploom has a facility or nexus in Texas there is no reason they should be collecting sales tax.
Then their generous "free shipping" offer, if you don't pay an additional $2.70 for a signature confirmation Ploom accepts absolutely no responsibility if the package is lost or damaged.
Seriously? $250 dollars, and a BS sales tax and you won't even ensure it reaches me safely? What does a signature confirmation have to do with it? Isn't that what shipping insurance is for?
I still placed my order, but I almost feel like a shell game has been played on me the more I mull it over. Their free shipping is offset heavily by a sales tax that should only be charged to California residents and a signature confirmation fee. If you want the Diamond edition Pax you have to go through Ploom directly, and with some of the stories I've seen on the warranty, you only want to order from Vapeworld or Ploom directly to make sure you don't run into any issues there.
Hopefully when it arrives I'll feel better about the experience, I just don't like unforeseen BS charges.
Oh, BTW. I plugged in my other address in Oregon (a state with no sales tax whatsoever) and it still tacked on sales tax. Seriously Ploom? Then I found this in their FAQ.
All orders are subject to local sales tax.
Just wanted to vent, and share if anyone was thinking of ordering so they don't get blindsided when going through the checkout.