Discontinued Pax Vaporizer by Ploom

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Bluntcrush

Director of Vapor Research Labs™
:cry:... A sad day! Pax has bit the dust (or at least has to be sent in) I'm gonna miss the little guy while he is gone for sure. I have been using it about twice daily and cleaning it every second day. This time I took it off of the charger and went to have a sesh :nod: and it just pulsed purple and never heated up :shrug:. I went on CS Chat and they sent me a label to send E.T. back home :worms: Hope I get it (or a replacement) back with the quickness to relieve my sickness...:clap:

I have read thru this thread and I don't recall if anyone else had this happen. If so, whadja do?? :tinfoil:
 
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jambandphan03

in flavor country
This malfunction looks new to me too BC. I've been reading along, and do not recall seeing this mentioned, though I do allow room for error. Sorry to hear it, hope the new one treats you well. I like my "older" model's finish, and have gotten used to it's personality. Glad the warranty has you covered.
 
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JoeKickass

Well-Known Member
:cry:... A sad day! Pax has bit the dust (or at least has to be sent in) I'm gonna miss the little guy while he is gone for sure. I have been using it about twice daily and cleaning it every second day. This time I took it off of the charger and went to have a sesh :nod: and it just pulsed purple and never heated up :shrug:. I went on CS Chat and they sent me a label to send E.T. back home :worms: Hope I get it (or a replacement) back with the quickness to relieve my sickness...:clap:

I have read thru this thread and I don't recall if anyone else had this happen. If so, whadja do?? :tinfoil:
I remember someone saying it didn't turn green and got too hot, but they also said it was only once. I think I've seen it too but I might be wrong: sometimes if it seems like my Pax is taking a long time to heat up I push the MP in until it turns white and sometimes it comes back on green.

I don't know if that's really the same but my Pax has never hot too hot and combusted.
 

Live-N-Learn

Higher, Higher, Baby...
sometimes if it seems like my Pax is taking a long time to heat up I push the MP in until it turns white and sometimes it comes back on green.

This happened to me as well a few times, I think with sleep mode this happens sometimes also if Im not mistaken. I would have to shake it or click it on and off and it would be green.
 
Live-N-Learn,

Bluntcrush

Director of Vapor Research Labs™
Thanks for the replies! With mine I tried it over and over. I actuated the MP a bunch, re-cleaned it even though I cleaned it last night before I used it today. I used to have the temp light issue but cleaning inside the tube seems to work well for that. It was just cold, it was on purple and just pulsed slowly. I actuated the temp button too. It was fine. it cycled easily thru the three settings...really just inexplicable (and despicable too, :puke::dog::mmmm: ) The guys at Ploom asked if it blinked orange or yellow, but it didn't...so I guess we'll never know.

THe email from Ploom did say they were sending me some of the magic elf mouthpiece lube so I am pretty stoked about that. It would be good to find out what they are sending (Silicone?) so that we could buy it in BULK :goat:
 

wiggles

Well-Known Member
If you get some of the lubricant can you please indicate where they say it needs to go? There's not too many moving parts but the problem with lubricants when heated is they tend to spread all over, so it could be a huge mess if you put it in the wrong spot. It's been asked in this thread before but no one has actually said specifically where it needs to go (the tube in the unit? The tube on the MP? The little moving ring on the mouthpiece?)
 
wiggles,

wiggles

Well-Known Member
The smallest touch goes underneath that little moving ring (lubricating it's motion against the vapor tube)
Fantastic! I was trying to find that out! Now I just need to know what sort of lubricant to use. I have a huge tube of food grade silicon grease. I can't imagine too many other options they'd use that wouldn't get nasty.
 
wiggles,
Hey Paxers? Paxites? Paxos? Paxi? Paxalaxadingdongs?

As a Pax owner and fan, I have come to find out what most other Pax owners have found out: this little vape is a wonderful but finicky device that requires a lot of love and care. I also know that it can be super frustrating for new users, and as great as everyone is here to help out, trying to pour through 240+ pages of information can be overwhelming and frustrating.

With all that in mind, I asked for and got permission to edit the Pax page on Vaporpedia because I really think this vape especially could use a central place for user information. I love this little vape, but I can totally see why people could be turned off to it if they don't know how to care for it.

I've been editing the page these last couple days, so all of you regulars here, please go by and check it out. What should we add? Do I have anything inaccurate or confusing? Let me know what you think.

In the meantime, start directing people there for the basic information. I'm going to link the page in my sig as well.

http://vaporpedia.com/wiki/Pax
 

Bluntcrush

Director of Vapor Research Labs™
I am responding from my phone at this time, but when I am able I will post the instructions from the email from Ploom. Vitolo's answer sounded like what I read in the email.
 
Bluntcrush,

JoeKickass

Well-Known Member
Hey Paxers? Paxites? Paxos? Paxi? Paxalaxadingdongs?

As a Pax owner and fan, I have come to find out what most other Pax owners have found out: this little vape is a wonderful but finicky device that requires a lot of love and care. I also know that it can be super frustrating for new users, and as great as everyone is here to help out, trying to pour through 240+ pages of information can be overwhelming and frustrating.

With all that in mind, I asked for and got permission to edit the Pax page on Vaporpedia because I really think this vape especially could use a central place for user information. I love this little vape, but I can totally see why people could be turned off to it if they don't know how to care for it.

I've been editing the page these last couple days, so all of you regulars here, please go by and check it out. What should we add? Do I have anything inaccurate or confusing? Let me know what you think.

In the meantime, start directing people there for the basic information. I'm going to link the page in my sig as well.

http://vaporpedia.com/wiki/Pax
I have an account there too from when I helped do the Omicron page. The pax doesn't require THAT level of instruction but you're right and a cleaning tips page would be a nice, short answer to 90% of the problem posts in this thread... thanks for taking the initiative!
 
I have an account there too from when I helped do the Omicron page. The pax doesn't require THAT level of instruction but you're right and a cleaning tips page would be a nice, short answer to 90% of the problem posts in this thread... thanks for taking the initiative!

That's true. I've not found the care required to be that much at all, really, but to some it seems like a lot. The biggest problem is just not knowing what to do. It took me awhile to piece all the information together when I was researching the Pax. I just figured a central location with the key info would be helpful.
 
J

johnesmokes

Guest
Hi everyone, first of all want to thank everyone for all the information. I have been a long time lurker here and on the MFLB thread and have read every post.

Just wanted to introduce myself and offer a quick post on my experiences with the PAX. First of all, I have been a happy MFLB user for about 2 years, mostly for stealth reasons, and finally decided to try something new. I stumbled across this thread and despite some of the negative experiences I decided to take the plunge. About a month ago I bought my first PAX and enjoyed it so much that I bought a second two days later. Haven't used my LBs since and I am a little sad about that but the extra medication makes up for it! : )

The thing I really like about the PAX is I don't need ultra-fine grind to get huge clouds. With MFLB I could only get large hits with an insanely fine grind. My PAX seems to like a very coarse grind packed tightly. In my experiences, a fine grind in the PAX leads to more maintenance issues but on the other hand if you stir frequently you end up with really fine ABV anyway.

Since PAX is my primary device (for now) battery power can be an issue. I have two, so one is always ready to go, but definitely something to keep in mind if you come from the MFLB world.

The only other thing I can think to mention is that the screens can be a hassle with the PAX but I am still experimenting. It can be a bit of a balancing act to get the end of the screen above the opening angled higher than the other end and stay in place - especially when packing the oven full which is what PAX seems to really like for big puffy clouds. By the way, I do stir a lot and am almost always on low temp.

Which brings me to final point, I am going through a lot more material since I switched from MFLB to PAX but that is probably because of my technique (fill oven to top packed down tight). I'll probably end up alternating between the PAX and LB for mobile use and am finally getting a plug-in for regular use, so this won't be an issue for long.

That's it for now, thanks for all the help!
 

Bluntcrush

Director of Vapor Research Labs™
Direct from the Ploominatti's mouth: "I'm going to place in the mail for you some mouthpiece lubricant from here at Ploom HQ. If your Pax LED indicator displays the temperature setting when your mouthpiece is in the "on" position, applying this lubricant will resolve the issue. Apply a small droplet of lubricant into the stem of the metal tube and another droplet on the outside of the tube. Use the packet to smudge it all around the tube and under the sliding ring. Re-insert your mouthpiece into Pax and press the mouthpiece in and out a few times to distribute the lubricant. You don't need a large amount - a little goes a long way! Enjoy your smooth Pax and don't hesitate to reach out with any questions or further needs we can assist with!"

This gentleman was very helpful whom I spoke with on the phone. (Zach) I promised I would re-post his response about the lube, so there you have it...

Hope you all have a great weekend!
 

pakalolo

Toolbag v1.1 (candidate)
Staff member
Hey Paxers? Paxites? Paxos? Paxi? Paxalaxadingdongs?

As a Pax owner and fan, I have come to find out what most other Pax owners have found out: this little vape is a wonderful but finicky device that requires a lot of love and care. I also know that it can be super frustrating for new users, and as great as everyone is here to help out, trying to pour through 240+ pages of information can be overwhelming and frustrating.

With all that in mind, I asked for and got permission to edit the Pax page on Vaporpedia because I really think this vape especially could use a central place for user information. I love this little vape, but I can totally see why people could be turned off to it if they don't know how to care for it.

I've been editing the page these last couple days, so all of you regulars here, please go by and check it out. What should we add? Do I have anything inaccurate or confusing? Let me know what you think.

In the meantime, start directing people there for the basic information. I'm going to link the page in my sig as well.

http://vaporpedia.com/wiki/Pax

Thanks for the work, it looks great. The details look fine to me after a quick read. I did make a couple of minor changes to reposition the images a little better.
 

SickleFoot

New Member
The Pax seems to be a very nice portable device and IMO from the ones I have seen, it is the most attractive.

I love it's simplicity but have an issue. I am based in the UK and Pax don't ship here. There are people on Ebay selling them and will ship them to the UK but I don't think I would be covered by the 10 year warranty. I don't suppose anyone knows where I could purchase one of these that will ship to the UK and honor the warranty?

I did try a search but didn't come up with anything.

Thanks.
 
SickleFoot,

newVaper420

Vapor Enthusiast
In the meantime, start directing people there for the basic information. I'm going to link the page in my sig as well.

http://vaporpedia.com/wiki/Pax

Thanks for the work, it looks great. The details look fine to me after a quick read. I did make a couple of minor changes to reposition the images a little better.

Nice!!! I'm glad that someone went in and fixed it up :-). I started it, then Pakalolo merged his information into mine.

Looking very awesome. I love my Pax. It's my go to vape :-). My cloud is busted again, so I'm back to using the Pax as my main. The Extreme Q just doesn't hold up in my opinion :-)
 

Tweek

Well-Known Member
My Pax just shipped out from warranty, so I should have it in my paws again soon. I hope it will come with the lube, otherwise I will have to use astroglide...all I got :D

Thanks for the wiki work Dude! You are awesome...I will buy you a white russian if you are ever up in Canada. :tup:
 
Thanks for the work, it looks great. The details look fine to me after a quick read. I did make a couple of minor changes to reposition the images a little better.

Thanks man! I could not for the life of me figure out how to position those images correctly. I also like the additions you made. That's what I call teamwork! :)

I am wondering if we should add the info Bluntcrush provides above from Ploom, or is it too early? Do we know yet what kind of lubricant is necessary and whether we can get it readily available from local sources?
 
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kushcloud

Well-Known Member
:cry:... A sad day! Pax has bit the dust (or at least has to be sent in) I'm gonna miss the little guy while he is gone for sure. I have been using it about twice daily and cleaning it every second day. This time I took it off of the charger and went to have a sesh :nod: and it just pulsed purple and never heated up :shrug:. I went on CS Chat and they sent me a label to send E.T. back home :worms: Hope I get it (or a replacement) back with the quickness to relieve my sickness...:clap:

I have read thru this thread and I don't recall if anyone else had this happen. If so, whadja do?? :tinfoil:

Had this same issue, heater doesnt work. I had my Pax since August and in Nov it didnt heat up anymore one day, it wasnt a cleaning issue either. Took me over a month to get a new one from Vapeworld and it cost me close to $50 with the shipping and customs charges. This left me with a sour taste and for any other Canadian out there looking for a Pax order it straight from Ploom. What pisses me off is this was a defaulty unit and i ended up paying a good chunk of change to get a new one. I am willing to give the Pax another chance and i have noticed some differences from this new unit compared with the one i ordered in Aug. I will evaluate this new unit some more and post my differences in a little bit. Glad to be back PAXIN! YEE!
 
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Tweek

Well-Known Member
If you were hit with customs charges, dispute them. You shouldn't have been hit with anything, considering it is a warranty repair. I had to ship mine back as well...took a month and 20 bucks in shipping. They just sent it out and were very professional about the whole process.
 
Tweek,

pakalolo

Toolbag v1.1 (candidate)
Staff member
Thanks man! I could not for the life of me figure out how to position those images correctly. I also like the additions you made. That's what I call teamwork! :)

I am wondering if we should add the info Bluntcrush provides above from Ploom, or is it too early? Do we know yet what kind of lubricant is necessary and whether we can get it readily available from local sources?

Since the information comes from Ploom, you can post it. You can amend it with added detail later.

I have to say this whole solution mystifies me. My Pax has been flaky about the temp light for a while now, but I always get it working again. As I've mentioned before, I opened up my Pax in an effort to try to understand it better. It wasn't that helpful, but what I saw means that I have a lot of problems accepting the conventional wisdom about the temp mode problem. I can say that I haven't been able to find relationship whatsoever between the temp light flakiness and cleaning the vapor tube well/spring area.

I am trying to understand why blowing in the mouthpiece makes any difference. At first I was skeptical that it worked at all, but when I tried it I found that it did work a lot but not all of the time. Now Pax is suggesting that a light lube of the little moving ring is the cure. Surely I'm not the only one wondering how that fixes the problem.

PS: Opening your Pax is easy, but you will almost certainly destroy the silicone O-ring seal in the oven end. I can't see why it's there and it makes no difference that I can tell in the operation of the Pax. It does tell Ploom you've opened it, but I don't see anything in the warranty or on the Ploom site that says opening it voids your warranty.
 
I am trying to understand why blowing in the mouthpiece makes any difference. At first I was skeptical that it worked at all, but when I tried it I found that it did work a lot but not all of the time. Now Pax is suggesting that a light lube of the little moving ring is the cure. Surely I'm not the only one wondering how that fixes the problem..

I know, right? I cannot for the life of me figure out why that makes a difference, but it does! It has worked every time for me so far.

I think I will email Ploom and ask them what kind of lubricant they use and whether it's something we can get on our own or only through them.
 
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VaPeD&CoNfUsEd

JoDa Glassworks
Glass Blower
I think maybe it softens the residue up enough to let the switch or w/e engage?!?!?!


Also I emailed ploom this morning asking what kind of lube they use and whether or not it can be bought locally.
 
VaPeD&CoNfUsEd,
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