Discontinued Minicron, Minicron Lite and Ophos Oil Vaporizers
- Thread starter THC SCIENTIFIC
- Start date
**Up Tech Up Date**
News from our Manufacturing wing.
Our Okeanos Upgrade kits are now being packaged and will be shipped out end of this week.
Our Rebuild Kits are now on its way to us to start shipping them out.
News from our Manufacturing wing.
Our Okeanos Upgrade kits are now being packaged and will be shipped out end of this week.
Our Rebuild Kits are now on its way to us to start shipping them out.
before my partners kill me guys i put up a sale on kiss carts and ti kiss carts along with globes.
Im serious. Take advantage of my craziness.
Im serious. Take advantage of my craziness.
dont you love it when We bring you innovations and everyone else copies? Let it start.
Up For Pre Order
http://www.w9tech.com/kiss-1701-ceramic-donut/
Up For Pre Order
http://www.w9tech.com/kiss-1701-ceramic-donut/
WHAT IS UP WITH THE HANDLING CHARGE ON YOUR SITE?
I TRY TO ORDER 2 CARTRIDGES WEIGHING NEXT TO NOTHING. SHIPPING SHOULD BE 3 DOLLARS TOPS. INSTEAD ITS $7.15 PLUS $3 FOR HANDLING?? ARE YOU KIDDING ME? NEVER IN MY LIFE HAVE I ACTUALLY SEEN A HANDLING CHARGE. WHAT ARE YOU AN INFOMERCIAL?? HANDLING??? SERIOUSLY? WAY TO NICKEL AND DIME YOUR LOYAL CUSTOMERS.
SO $10 TO SHIP A TINY 1 OUNCE PACKAGE. AND YOU CAN ONLY SHIP TO YOUR BILLING ADDRESS? WHAT AN ANTIQUATED CONCEPT. SHOW ME ONE LEGITIMATE SITE THAT STILL DOES THAT. OR ONE THAT CHARGES FOR 'HANDLING.' RIDICULOUS.
I TRY TO ORDER 2 CARTRIDGES WEIGHING NEXT TO NOTHING. SHIPPING SHOULD BE 3 DOLLARS TOPS. INSTEAD ITS $7.15 PLUS $3 FOR HANDLING?? ARE YOU KIDDING ME? NEVER IN MY LIFE HAVE I ACTUALLY SEEN A HANDLING CHARGE. WHAT ARE YOU AN INFOMERCIAL?? HANDLING??? SERIOUSLY? WAY TO NICKEL AND DIME YOUR LOYAL CUSTOMERS.
SO $10 TO SHIP A TINY 1 OUNCE PACKAGE. AND YOU CAN ONLY SHIP TO YOUR BILLING ADDRESS? WHAT AN ANTIQUATED CONCEPT. SHOW ME ONE LEGITIMATE SITE THAT STILL DOES THAT. OR ONE THAT CHARGES FOR 'HANDLING.' RIDICULOUS.
Lets break it down.
Shipping USPS priority with signature required. We dont make up the charges they do.
Handling covers the package, peanuts, and on top of that the signature required. Just to make sure people stopped with the "I didnt receive it" line. Also helps with chargebacks.
Second shipping and billing address has to be the same just when someones mommy finds out their son ordered a device he or she shouldnt have, when they complain we can say here "Billed and shipped to same address" Signed by so and so. It might look like we are taking advantage of people but we are not.
This helps us save on costs and lowering prices.
Hope you understand.
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Hey G, why don't you guys have a USPS shipping option to Canada? You only offer UPS and FEDEX. UPS is the worst off all shipping companies imo. They are super hard to deal with if you miss the package in my city and I always get surprised with very high brokerage fees exc. when I wouldnt have with other shipping companies. Fedex is a bit better but still a pain. If you included a USPS shipping option, it would just transfer to our mail system(Canada Post) at the border and offer the least hassles, lowest fees, and best pickup options. Your Canadian customers, including myself, would really appreciate if you could look into this G. Thanks and keep up the good work man
Hey G, why don't you guys have a USPS shipping option to Canada? You only offer UPS and FEDEX. UPS is the worst off all shipping companies imo. They are super hard to deal with if you miss the package in my city and I always get surprised with very high brokerage fees exc. when I wouldnt have with other shipping companies. Fedex is a bit better but still a pain. If you included a USPS shipping option, it would just transfer to our mail system(Canada Post) at the border and offer the least hassles, lowest fees, and best pickup options. Your Canadian customers, including myself, would really appreciate if you could look into this G. Thanks and keep up the good work man
Ill try to look into it later this week.
Talking down to @THC SCIENTIFIC and telling him how to run his business is being rude to him. Posting in all caps is being rude to all of us. We have a Be Nice rule:
- All members must be treated in a respectful and adult manner.
Everything @Tachead said is right. I encourage you to use USPS to ship into Canada.
"Telling him how to run his business is being rude to him.."
Hey G, why don't you guys have a USPS shipping option to Canada? You only offer UPS and FEDEX. UPS is the worst off all shipping companies imo. They are super hard to deal with if you miss the package in my city and I always get surprised with very high brokerage fees exc. when I wouldnt have with other shipping companies. Fedex is a bit better but still a pain. If you included a USPS shipping option, it would just transfer to our mail system(Canada Post) at the border and offer the least hassles, lowest fees, and best pickup options. Your Canadian customers, including myself, would really appreciate if you could look into this G. Thanks and keep up the good work man
You really don't see the difference? Let me explain it to you.
First, I didn't tell him how to run his business, I encouraged him to use a better shipping method. I was polite. You, on the other hand, definitely were not. For one thing, your post is entirely in capitals. That's considered shouting in a post, which is rude. For another, your choice of words was disrespectful several times over:
Any one of those breaks the rule I quoted to you. Instead of giving you a warning point, I gave you a break, and you responded with a lame attempt to show me up. I hope you have enough self-awareness to recognize how this makes you look to anyone reading the thread.
Suggesting a way to lower shipping prices and hassles for Canadian customers which should bring in more customers, sales, and help his business is not being rude man. Especially when done in a polite and constructive way. How can a company know what its target customers want if we don't make suggestions and constructively criticize? Plus, sometimes others have ideas that you may not have thought of and that may even be better then yours due to having different perspectives, being in different locations, different experience, exc(it has happened to me more then once in life). In my experience, people in business and life in general are more successful when they are open minded and accept criticism. Anyway, lets get back to the topic at hand.
P.S. I hope you you were not offended by my suggestions G, they were meant to be helpful as you make some nice shite and I for one would like to see you and your company thrive
Suggesting a way to lower shipping prices and hassles for Canadian customers which should bring in more customers, sales, and help his business is not being rude man. Especially when done in a polite and constructive way. How can a company know what its target customers want if we don't make suggestions and constructively criticize? Plus, sometimes others have ideas that you may not have thought of and that may even be better then yours due to having different perspectives, being in different locations, different experience, exc(it has happened to me more then once in life). In my experience, people in business and life in general are more successful when they are open minded and accept criticism. Anyway, lets get back to the topic at hand.
P.S. I hope you you were not offended by my suggestions G, they were meant to be helpful as you make some nice shite and I for one would like to see you and your company thrive
not offended by any of this, but FC has its rules we must all follow even manufacturers. I take all opinions seriously.
We don't care if you care. We care about respecting the forum and its members. Warning point issued
I couldn't care less how I look to people reading this thread. My life doesn't revolve around this site like yours does. Calling something antiquated and saying 'seriously' violates the rules? Funny.
Handling charges are antiquated. As is the shipping/ billing address rule. Period.
Give me a warning point. I dare you. Do you really think I care? Here's a hint: I don't.
Handling charges are antiquated. As is the shipping/ billing address rule. Period.
Give me a warning point. I dare you. Do you really think I care? Here's a hint: I don't.
Suggesting a way to lower shipping prices and hassles for Canadian customers which should bring in more customers, sales, and help his business is not being rude man. Especially when done in a polite and constructive way. How can a company know what its target customers want if we don't make suggestions and constructively criticize? Plus, sometimes others have ideas that you may not have thought of and that may even be better then yours due to having different perspectives, being in different locations, different experience, exc(it has happened to me more then once in life). In my experience, people in business and life in general are more successful when they are open minded and accept criticism. Anyway, lets get back to the topic at hand.
P.S. I hope you you were not offended by my suggestions G, they were meant to be helpful as you make some nice shite and I for one would like to see you and your company thrive
I was being sarcastic dude. Criticizing questionable customer service is perfectly fine..and probably appreciated by business owners. But according to some it's telling people how to run their business and therefore rude.
If a business owner has such thin skin that they have a problem with someone saying 'are you kidding me?' they probably shouldn't be a business owner. To his credit the actual business owner had no problem with it.. it was the white knight over there.
ya see its not my website that i can make up the rules. its theirs. We need to abide by their rules.
If you want to speak openly please call us, you will find that i don't bend over back wards for anyone. Your argument has been mentioned many times about shipping and handling.
like i keep saying.
1. we use priority mail
2. we use signature required (handling fee)
If anyone does not like our way of doing things please feel free to purchase from our distributors.
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I'd just love for you to drop by my LHS and shout the same sort of thing in Johnny's face that you addressed to THC SCIENTIFIC. I'll pay to watch that.
StormyPinkness
Rhymenocerous ʕ•ᴥ•ʔ
I'm pretty new and I'm already sick of people complaining about it. You should save your reply somewhere so you can just copy and paste it.
Vitolo
Vaporist
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Can you also use this to rebuild the globe?Rebuild kits as promised.
3 feet of Ti Grade 2 wire
Non resistance wire
Ceramic wicks
Couplers
$29.99
Anyone have a link on how to rebuild a TiGr2 Kiss cart? I have the rebuild kit coming and would like to study up. Thanks guys
P.S. Hey G, it would be sweet if you could put a video on your site now that your selling the rebuild kits. Thanks dude.
I think @DieHard has a video of rebuilding it, we would like to put up a video but at this time none of our CS team is trained in rebuilding kits and doing so would open the doors that we are capable of handling atm.
