This is the shadiest warranty statement:
"Liftoff Vape Inc. warrants that our products will be free from any defects in materials and workmanship for the life of the original purchaser and with proof of purchase via receipt.
That does not mean that a product that simply and naturally wears out from normal use is a candidate for a warranty replacement or a refund. Like car tires or the shoes you wear, everything wears out and when it does, that does not mean you did not receive good value for your money.
We are reasonable people and we believe in true customer satisfaction. We will work with you for a fair resolution to any issue you may have.
Fair is defined as being fair to both the customer and to Liftoff Vape Inc.. We do not charge extra for our products to our vast majority of customers so we can accommodate ridiculous warranty claims by the few.
Our decision is final and will consist of either replacement of your product at no charge or charge you a prorated amount for a replacement, meaning we may extend a discount to you to purchase an exact replacement. Our goal is to keep our customers happy for a lifetime and always reach a fair resolution to any issue. Proof of purchase is required.
Exclusions to this warranty include wear due to severe abrasive conditions, chemical contamination, rubbing alcohol, cleaning agents, acetone, bleach, misuse, abuse, incorrect use, etc.
Please note, if you purchased a Liftoff Vape product(s) from an unauthorized reseller, the unauthorized reseller may or may not honor our lifetime limited warranty. We strongly recommend purchasing from either us directly or through an authorized Liftoff Vape reseller.
If you require an exchange for your Liftoff Vape product(s), go directly to where you purchased them. Buying directly from Liftoff Vape Inc. is the ideal place to receive the best customer service, as we are the official source!
As our application data is continuously monitored and updated, if purchased from unauthorized resellers on the internet, such as from Amazon, eBay or other resellers, you are at risk of not getting the correct parts for your Vape! Furthermore, you also risk product performance issues and substandard customer service as they are not specialists in our product design or manufacturing.
All sales are final. You are covered with our Life Time Warranty.
Exchanges (if applicable)
We only replace items if it is a manufacturer defect or damage. If you need to exchange it for the same item, send us an email at
support@liftoffvape.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary."