killick
But I like it!
@Old School - I'm back already! I had a chat with Greg yesterday. As you mentioned the warranty, at 2 years, is great. The thing that bugged me was that out of 28 days of ownership the unit has been with me and useable for about 5 of those days. When it works it works great - it's easily the best portable I've ever used, and I've not used many. Inhalater informs me they have less than a 4% error/issue rate with their units, so it's just my bad luck that my specific unit has required 2 repairs so quickly, which takes a lot of time.
So, after some discussions with Inhalater they have agreed to, in the event of a failure requiring a shipment back to the shop, that Inhalater will immediately ship out a replacement unit with the RMA info. This way user downtime is as short as it possibly can be, and Inhalater has likely the strongest return policy amongst vapor manufacturers. I think it's a win/win for everyone!
Now it's time for Inhalater to get out there and ensure everyone else is aware of this great new policy
So, after some discussions with Inhalater they have agreed to, in the event of a failure requiring a shipment back to the shop, that Inhalater will immediately ship out a replacement unit with the RMA info. This way user downtime is as short as it possibly can be, and Inhalater has likely the strongest return policy amongst vapor manufacturers. I think it's a win/win for everyone!
Now it's time for Inhalater to get out there and ensure everyone else is aware of this great new policy
Are you really sure thats what you want to do....... They are now standing behind their product with a 2 year warranty... The USB has been rock solid with the introduction of the 05 model and from the sounds of this most recent review that hiccup with the charging IC has been nailed down as well..... I don't know.
I think you'll be back...! mild pun intended...ha ha