First off, howdy Tony, welcome to the Forum, sorry you're having troubles.
Unfortunately I don't recall anyone posting any reset procedure you can try (like some other vapes have), perhaps someone else knows one? If not there may be one we just don't know about, perhaps the maker can tell you?
Otherwise it sounds like battery failure to me. Unfortunately. A defective/worn out battery can look OK to the charger (fully charged) but not have enough power to run the device. Is it possible to return it for warranty repair?
One (slightly) positive point you can still look forward to your first convection vape, Imag+ is a conduction vape you know? Not that I'm at all sure how much that really matters. Hopefully you have a back up vape? Going back to blazing is a bad option.
OF
thank you for your kind answer
, i had been reading the phorum before i order the imag plus, i always wanted to sign up to ask question and post any observation , i just neglected it , my bad, work and daily routine make it hard, and now that the device its not working you see me here, you live and you learn huh. and oh it is a conduction vape pen, all this time i thought it was a convection vape pen, sorry for my ignorance i guess i have to read more and be informed about the differences or whatever, i just thought (conduction: still burn and in direct contact with raw materials, and convection the opposite) i guess i had to inquire more about the technology of the device, but what i care the most for now its only to not get my materials burned.
i already contacted imag customer service representative through mail, i explained everything and requested a warranty repair, i really hope they can help me since actually i dont have a back up vape pen, so yeah unfortunately i've been smoking, the battery of the ego-t doesnt work anylonger, even got me a water pipe hoping filtrating the smoke with water it would reduce the harm, i can see that i can get a whole lot of smoke out of a small bowl, the amount of smoke i get out of a hit it would make me cough my lungs out if i'd smoke it from a hitter,
same with cigarretes it makes me cough a lot i hate it ,
anyway the water pipe after a while it does hurt the throat, so my plan for the moment its to get a nimbinvap 4.0 and plug the straw to the water pipe, , so this way i get fresh vapor that is not too warm, because what i noticed even though its vapor it still hurts the throat i guess because its too hot, well thats my case , so i guess thats the way i am going to resolve it for the moment, i also plan to me get an arizer extreme q in the future, since its an affordable desktop vaporizer i`ve found so far for what i've seen at reviews it seems to be quality for the price, i hope i have the time to post my observations and give my contributions to this phorums of any new device i get that could be helpfull to this comunity, i see a lot of experts here and i might not be the most knowledged but i've learned a lot from the people that's been posting and i wanna thank you for that