hey there, my name is tony, i bought the imag plus march 2015.
well, it doesnt turn on any more, i bought it from the official website.
it was working great and i was happy when i just bought it, it was my 1st real convection vaporizer and i was really excited to see what it was to really vaporize, since i only had one ego-t vape pen that actually did burn the dry herbs. so when i received my imag plus i enjoyed it a lot. approximately 6 months maybe less after i started using it, the black paint on it started falling, this was not really an issue to me as long as it still vaporizes my dry herbs, i mean, it was not a device to show off any longer also adding the robotic fart smell i got comments about a few times from people that saw me using it , but i didnt care.
now its been two months it doesnt even turn on , i remember i asked through email with ther customer service representatives before buying if there was any problem using alcohol and a tip to clean it and i was told it was ok. so i did, i used this method (usually when the smell was bad and i was getting poor cloud production thinking the chamber was clogged) to clean it once in a while and the device could still function, so everything good at this point. but that is the only thing comes to mind as a reason why the device is not working any longer , from the last time i used that method to clean the device it was working and then a few days laters stopped working, first the led started going crazy and then it shut off to never come back on, the battery appears to be fully loaded since the light is green when i plug the usb cable to my pc.
is there anything that can be done to bring it back to life?
i'll post pictures later of how the device looks.
excuse my not so perfect grammar, i would appreciate any advice, thanks in advance