I realize this post is probably twice as long as it needs to be, but I urge anyone who's considering buying a Santa Cruz Shredder to read what I have to say here, because it may save you a lot of trouble. Although I am a huge fan of Santa Cruz Shredder, I am NOT a fanboy, and I don't want anyone to end up with what I have received with 40% of the SCShredders I've bought (and 33% of the SCShredders I own).
I ordered a small 2-piece SCS in early September. Since EZVAPES was out of blue stock at the time, and because I already have plenty of grinders, I said I didn't mind waiting for blue to be restocked. The grinder finally arrived yesterday.
What I just said is not a complaint; it's simply context. Jarrod (sp?) from EZVAPES called me every couple weeks while I waited for the grinder, to make sure I was OK about waiting so long, which I was.
Now that you know the context, here's what I really want to say:
Some of you may remember that
@whatitdew and I both had issues over the summer with a grating sensation/noise in our small blue 4-piece Santa Cruz Shredders, which was caused by vertical grooves on the male edge of the lid. (Both of which were promptly replaced by SCS.) I think there may have been another one or two people who expressed the same concern, but I'm not sure. What I am sure of, though, is that there are a lot of people out there who own defective SCShredders but haven't said anything on the internet. Here's a link to
@whatitdew's picture of the defect:
http://fuckcombustion.com/threads/herb-grinders.15/page-227#post-824468. (I am talking about the right side of the lid, as positioned in the picture.)
Since I had to wait so long for this new grinder to be restocked, I hoped it was because SCS had deemed the vertical-groove design on the male edge defective (which it most certainly is) and was busy making new blue lids without this defect (or something like that).
Apparently they weren't. I'm pretty sure the people at Santa Cruz Shredder are
very aware that this design is horrible/unusable, yet they keep putting them on the market. Perhaps needless to say, I am disappointed.
I don't understand why they don't just do the right thing and take these defective grinders off the market. If I was Santa Cruz Shredder, I would have done everything possible to make sure my customers don't end up with these
completely unusable grinders. Because these grinders are horrible, and it's smart business to keep horrible grinders from ending up in the hands of the people who ultimately decide whether or not Santa Cruz Shredder makes money.
I guess the lesson is this: When you buy a Santa Cruz Shredder, you may receive the best grinder on the planet. But you also might receive something you never want to use. The latter happens too much for me to just stay silent.
SCS already knows how to make the best grinder on the planet, but they either have zero interest in quality control or their quality control person/department is very incompetent. I don't get it.
As the owner of six Santa Cruz Shredders, I feel the need to warn anyone who is considering buying a Santa Cruz Shredder that you might end up with a grinder that will irritate you so much that you will never use it, even though SCS obviously knows how to make the best grinder you can get.
At the very least, do not buy a small blue SCS. I don't know if this design flaw exists in any other color or size, but it seems to be unavoidable with small blue grinders, both 2-piece and 4-piece.
I don't care much for the design/function of Space Case grinders, but I feel confident that if I buy another Space Case, I'm not going to be surprised by any design elements. Based on owning three of them, my impression is that every Space Case is essentially identical to every other Space Case, and probably that your Space Case will pass your own quality control inspection, even if it doesn't provide the perfect grind for you.