Hi, We understand your concern. Please realize that we have not overlooked anything - the 'extreme testing' that we are currently referring to is on our production units. All of our previous testing has been done on our pre-production models. We have finished this last round of 'extreme testing' on the production units and all was successful. We are now completing our production run in our best efforts to meet or beat our October 10th deadline.That's my point though. It's seemed like they've had many "release dates" tenative or otherwise that fell through. I hope you're right and they are being transparent, but I'm just saying it could be indicative that there's an issue they're having trouble nailing down, or their fixes have caused other issues to surface that they weren't accounting for. I understand it's hard to launch a perfect product, but it seems like that's something that should've been taken into account for their timeline and has been overlooked many times.
I'm not going to cancel my preorder or anything and I hope all this extra effort will provide a solid release, but I'm just saying it won't surprise me if it's not perfect. This will be my first dry herb vape and every experience I've had and seen with healthy rips so far has been positive. I hope they release something that will earn my business in the future because they seem to be very friendly and passionate.
As for production unit testing, I agree, it should be done and will probably give the most reliable feedback, but again that seems like something they should have accounted for in their timeline and I don't see why it would cause extra delays.
All the Best!
Healthy Rips Team
https://www.healthyrips.com
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