ean
Well-Known Member
there was about .2 of material and i got 7 hits before i put it down, it still may of had a few more though.How many hits were you able to get?
there was about .2 of material and i got 7 hits before i put it down, it still may of had a few more though.How many hits were you able to get?
Well this sucks. I dropped my vape yesterday and it looks like the lip that holds the battery lid shut broke in half. I am still able to close the lid but I am worried that the other half will eventually break off. I am kind of disappointed because it only fell a few feet but either way it was clearly my fault. I just wish this part was a little bit more durable. If the other half breaks then I won't be able to use this vape at all.
That is a patented feature per Haze and I agree with you 100% on the value it provides.I took advantage of the "twin ovens" today.
Placing the convection screen in each side....
... a simple pour and shake got both ovens filled to level fast.
I used oven #1 on the way to the post office.. puffing with impunity at level 3 until my load demanded to be switched to level 4.
On the way back, it was a luxury cruise that require no second filling, as I blew thick productive vapor clouds all the way home courtesy of oven #2.
The dual oven unit was then used at home....
with one side loaded with wax in the can, and the other was herb.
I vaped the wax side first so that when it was depleted I could vape without concern for levelness.
I see the dual oven as a very cool innovation, and Haze was 1st to market this on a quality unit.
No body can ever take that distinction from Haze!
First I'd get a flashlight nd look very close to the air path with it on the solid side. Pick out a notch or something to look at for a reference then switch to the opposite side and check if the ss sleeve for the air path turns. If not there is something wrong. If it does turn, the path from the oven to the air path is blocked and give it a thorough cleaning
When one chamber is open, the other one is closed. This is why the unit uses one chamber at a time. You need to select a bowl to clean it. Once you are done, select the other bowl to clean that one. If you do not select any bowls, you will also not be able to stick your pipe cleaner in there.
You might have broken the switch/selector if it is not moving the air path. I would contact Haze. They have pretty awesome customer service.I did as you instructed, the ss sleeve did not appear to move. I can freely insert a pipe cleaner from the oven to the ss sleeve on the solid side.
On the outline side, i cannot get a pipe cleaner from the oven to the ss sleeve.
I've tried to gently clear that path with no success. I have no idea what could be obstructing the path from the oven to the ss sleeve.
Are you able to insert a pipe cleaner or paperclip from both ovens to the ss sleeve?
Thanks
Even when I have the outline bowl selected switch down, the path is not clear from the oven/bowl to the stainless steel cylinder/sleeve . And at the same time the solid bowl pathway is always clear from the oven/bowl to the stainless steel cylinder/sleeve.
ND indicated that the ss sleeve rotates for bowl selection. I cannot see any movement on the ss sleeve no matter what bowl is selected.
I appreciate your help.
You might have broken the switch/selector if it is not moving the air path. I would contact Haze. They have pretty awesome customer service.
I appreciate the troubleshooting.
Haze returned my email request for service the next day. Haze gave their full assurance that they would solve the problem as soon as they receive the unit.
This is the first vaporizer I've owned. I've really enjoyed using this unit.
This is a well planned group, and I feel that all success they experience is well deservedSince my haze will be arriving shortly, it's always good to hear good CS stories. Emily was a great help when I interacted with her before my purchase of the haze. If they keep this up, there is no way that this company will fail.
they really are a great company. I can tell by the fact that you made an account here just to post this, that you are just as in love with the unit as i am! There is also tons of great info on this website for you so enjoy your time here!i've had my haze for about 2 months now and i can honestly say i have never been so in love with a smoking piece in my entire life. before this i had the pax, which was good and all, but not even close to the haze. i love the fact that i can vape just about anything i want, not to mention the two bowl system allows me to have a wax loaded up as well as flower in the other. the draw resistance is pretty much non existent and the vapor tastes amazing every time! cleaning, although needed somewhat frequently, is a breeze and takes about no time at all. just alcohol on a q tip, a couple quick swipes and you're good to go.
in addition to my affinity for this tape, i can't say enough about their customer service. i had a problem with one of my batteries (which isn't covered under warranty), so i sent out an email just to see if they could help out. i sent the email on a sunday afternoon and heard back within an hour. i was totally shocked! after a short correspondence, the batteries were on their way and arrived within the week. i have never in my life had a more pleasant customer service experience.
if you're looking for a high quality portable vape, there is nothing better on the market imo. with the caliber of the customer service i am extremely confident that if any problems do arise, they'll take care of it immediately.
thanks haze for not only making an amazing product, but standing behind it. you guys are awesome!!!!!
Not the greatest post to follow a new purchase, but I am still confident I the haze how do you know which version it is? I bought the 2.5 and want to make sure it isI ordered my first unit at the beginning of December about a week after the model change. I bought it directly from Haze customer service and they were VERY helpful, I'd say it was overall one of the best experiences I've had dealing with a company. I wanted to be sure that I was getting a V2.5 which I was assured I would be getting. My thought, get it from them, not a third party company would be the easiest way. The unit arrived and it was not a V2.5.
Dealing with Haze to exchange it was pleasant enough. They upgraded the unit I sent them, replacing the internal heating elements and then shipped the same unit back to me. The unit worked for one session before shutting down with a battery that was charged overnight. So I switch it out with 3 other fully charged batteries and the unit will not power on. At this point, no matter how GREAT Haze's services has been I was getting fed up with dealing with it. Going back and forth to the post office mid December started to pick at my enthusiasm for the product which I explained to them and we worked out a deal where they would place me in the upgrade program free of charge. I was pleased and instead of refunding a sale, Haze now essentially had a customer for life.
The third unit arrives and I'm sad to say that again it operated for less than a day before the battery door got stuck and the unit would not turn on. A few people tried but it felt like the unit would break if we tried any harder. The next day I was able to pry it open only for it to jam twice again. I contacted Haze and asked for my money back as this as been a huge headache and disappointment.
There seems to be a hardware issue. The concept is innovative and what the market needs but the design flaws are too great to ignore and for a portable, between screens, cans, batteries, the tool, mouthpieces(they get stuck, don't store them in the unit)...there are just are too many moving parts on this to make it efficient. The battery door is flimsy. Opening and unit and loading the screens is cumbersome.
Overall the experience was 30%/70%, good/bad. I think it says something that I decided to opt out of their free offer for the upgrade program. I have no confidence in the hardware but their service is great.
You get low temp vapor on setting 1 with the 2.5 but not with the any version below it.how do you know which version it is? I bought the 2.5 and want to make sure it is
I ordered my first unit at the beginning of December about a week after the model change. I bought it directly from Haze customer service and they were VERY helpful, I'd say it was overall one of the best experiences I've had dealing with a company. I wanted to be sure that I was getting a V2.5 which I was assured I would be getting. My thought, get it from them, not a third party company would be the easiest way. The unit arrived and it was not a V2.5.
Dealing with Haze to exchange it was pleasant enough. They upgraded the unit I sent them, replacing the internal heating elements and then shipped the same unit back to me. The unit worked for one session before shutting down with a battery that was charged overnight. So I switch it out with 3 other fully charged batteries and the unit will not power on. At this point, no matter how GREAT Haze's services has been I was getting fed up with dealing with it. Going back and forth to the post office mid December started to pick at my enthusiasm for the product which I explained to them and we worked out a deal where they would place me in the upgrade program free of charge. I was pleased and instead of refunding a sale, Haze now essentially had a customer for life.
The third unit arrives and I'm sad to say that again it operated for less than a day before the battery door got stuck and the unit would not turn on. A few people tried but it felt like the unit would break if we tried any harder. The next day I was able to pry it open only for it to jam twice again. I contacted Haze and asked for my money back as this as been a huge headache and disappointment.
There seems to be a hardware issue. The concept is innovative and what the market needs but the design flaws are too great to ignore and for a portable, between screens, cans, batteries, the tool, mouthpieces(they get stuck, don't store them in the unit)...there are just are too many moving parts on this to make it efficient. The battery door is flimsy. Opening and unit and loading the screens is cumbersome.
Overall the experience was 30%/70%, good/bad. I think it says something that I decided to opt out of their free offer for the upgrade program. I have no confidence in the hardware but their service is great.