Yea sorry everybody, I obviously didn't expect there to be so many malfunctioning units out there, I'm very bummed about it. I tested about a dozen different units before launch that worked correctly, so I didn't see it coming.
And please with the personal digs, you know I wouldn't endorse a vape that behaves like this normally.
If you're not having an amazing experience with it something is wrong with your unit, plain and simple. When it works right there's nothing to complain about in the performance department.
The reason the overheating can be fixed is that in units that are running hot the heating element doesn't seem to be using the right algorithm, to me it seems like it's heating with the concentrate algorithm which is higher bursts of heat for longer periods of time, not meant for vaping herb.
When it's functioning properly you should get 95%+ even AVB on every setting except maybe 5, the highest heat level for herb, it can be like 75% even there sometimes. All of these pictures you guys posted of charred herb are burning my soul.
I don't know the exact reasons for the malfunctions otherwise I would have shared it with you already, all I know is that they're actively working on fixes for these issues and they started testing of the app with end users.
I have a handful of malfunctioning units in my possession and once I'm able to fix them all and get them back to default working order I will share that info with you.
If you have a unit that's not working right and you don't want to wait for a fix please send me a PM and I'll buy your unit from you as long as you didn't destroy it.
Sorry again guys, wish it never happened, doing my best to make it right.