Discontinued Ghost MV1
- Thread starter VCBud
- Start date
Mr Mellish
Well-Known Member
Well, UPS are liars and charlatans. They have reneged on their promise of an improved delivery date (cough *today* cough). (Or, maybe, shit just happens but I'm not going to let common sense get in the way of my indignation so...fuck you UPS!).
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Bologna
(zombie) Woof.
If I say iso and q-tips will I get burned at the stake?
Let's just say: whatever you usually use to clean silicone with q-tips.
It's not too bad.
Yep. Same with me. UPS bumped it up a day. I called the evening it was supposed to be delivered by 11:59 PM cuz I knew at that point it wasn't going to come, and was told that it still could show by 11:59 (haha wtf it was already past 7PM.) I got it the next day. I just figured it had something to do with the hurricanes... Mine went by way of Philly.
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elykpeace
exVASted
What color are you going to get ??!
Slightly Stoopid version comes out soon. ghost let me grab the black chrome and I can switch it out when it's available
Patrick informed me I would have mine wed so shipping is quick. He said of it didn't make it on the truck today he would overnight it for me. So I mean knowing I can return it through the buy back and still willing to go lengths to get it to me quick.. I hope I get a great unit.
skyvaper
Well-Known Member
Once burn offs were complete the user reported there was no more off gassing. Burn offs are a good practice to rid units of manufacturing oils and residue. This goes for any vape.
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Vapenic
Gaseouser
True. A line in the instruction manual wouldn't hurt though. And for only manufacturing oils and residues one can still just hope. Is full steel/glass/ceramic on-demand portable a dream forever?
I took note of that:
However, that statement came up as first official reaction, after some user accused me of forgery. They commented in agreement:
ghostvapesofficial #1:
"something strange going on here."
ghostvapesofficial #2:
"something very strange going on here but we don't suspect that it is with our product."
and ghostvapesofficial #3:
"We are unable to replicate this "experiment" and have every confidence in the safety of our product.
We have also contacted legal to look into this and will be making a statement in due course.
In the event that someone has intentionally altered, interfered with or intentionally misused our product to damage our reputation, we will take the strongest possible course of action."
So they did accuse me. And considering a very sensitive nature of the purpose of their product pulling out a "legal threat" card over a video showing my negative first experience with their "medical grade" instrument, is below the belt. Isn't this a fucking democracy?
I am testing these things the way I do because my state of health does require a medical instrument. And I am working class, so my dissapointment is probably exponential for higher spendings.
A video is more, than words. But not more than a negative criticism. I was expecting something honest, straight answer to it (by VCBud maybe, who started this Ghost MV1 thread) - like:
"sorry to see you having trouble with the Ghost. I couldn't replicate this issue myself, therefore I suppose it is your device exclusively have some fault. There is a possibility, that some manufacturing residue remained around the heater which you witnessed evaporating, so I advise you to do a few more burn-off till all pollution dissipates. I therefore will advise Ghost to include this method (both burn-off, and a "with backlight in dark" testing) in their product assembly finalizing, before packaging. Until then I advise all who already ordered to do a few empty run before first actual use for if nothing else, but to get used to the button sequences for a better first experience."
In fact, I just realized that this offgassing issue with many vaporizers is still a somehow overlooked, undervoiced problem, therefore no real pressure, demand on the market for better "out of the box" experiences. In my view air regulation, heat containment to medical standards in a vaporizer is a challenging engineering problem, and still too many compromise manufacturers make.
Even though you bona fide vape through these gases, whatever they are will probably be no more competition for your lungs than your everyday dust and gas. I however went through too many Asia wonder conduction sets, and some was pretty fucking horror to open and gut after months of use. For long I thought that plasticy flavor is just "comes with them", before I curiously ripped up the first to see all melt cables, blackened flux on solder etc. to wake to disgust and alarm. Not really OCD if you think of years of daily use.
But other than health I emphasize pure flavors too, as I have an ongoing concept to utilize vapes for very legal stuff (peppermint, sage, orange peel, coffee!!), to keep me off cigarettes, believe or not.
For this low heat settings are crucial to me, Ghost MV1 was a promise in this aspect too, as it was to be with "additional temperature controls to enhance and tailor your vaping experience. " illustrated with this picture, showing the very good 170 C° which can be lowered on a dial all the way to 140 C°!!
Well, I can totally accept that. Time and results will probably restore my faith.
Hear my voice, creators.
Clear that path.
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Vaporcussion
Well-Known Member
As long as it's not Steely Dan! lol too easy....
elykpeace
exVASted
I tried to pry more outta ghost about this app!
____________________________________________________
The App is undergoing final testing and we have to finish coding a couple of software updates that will be released simultaneously. one of these will reset the default temps and profiles and the other will resolve the battery draining issue.
Truly sorry if this isn't available in time for you receiving the unit but I can promise you will be 100% happy once it is released.
____________________________________________________
So I guess it comes down to taking their word and being patient.
____________________________________________________
The App is undergoing final testing and we have to finish coding a couple of software updates that will be released simultaneously. one of these will reset the default temps and profiles and the other will resolve the battery draining issue.
Truly sorry if this isn't available in time for you receiving the unit but I can promise you will be 100% happy once it is released.
____________________________________________________
So I guess it comes down to taking their word and being patient.
Bologna
(zombie) Woof.
One would think higher temps would drain the batteries more quickly, no?
Hare Krishna: Have you heard of Krishna Consciousness?
Homer Simpson: This, Bart, is a crazy man!
[They move on.]
Christian: Do unto others as you would have them do unto you.
Homer Simpson: (Sarcastic) Right, that'll work.
[They move on.]
Woman: A new and better life awaits you on our distant home planet, Blisstonia.
Homer Simpson: Hmmm, makes sense!
Hare Krishna: Have you heard of Krishna Consciousness?
Homer Simpson: This, Bart, is a crazy man!
[They move on.]
Christian: Do unto others as you would have them do unto you.
Homer Simpson: (Sarcastic) Right, that'll work.
[They move on.]
Woman: A new and better life awaits you on our distant home planet, Blisstonia.
Homer Simpson: Hmmm, makes sense!
m0sh
Singer Song Writer Stoner
True. A line in the instruction manual wouldn't hurt though. And for only manufacturing oils and residues one can still just hope. Is full steel/glass/ceramic on-demand portable a dream forever?
I took note of that:
However, that statement came up as first official reaction, after some user accused me of forgery. They commented in agreement:
ghostvapesofficial #1:
"something strange going on here."
ghostvapesofficial #2:
"something very strange going on here but we don't suspect that it is with our product."
and ghostvapesofficial #3:
"We are unable to replicate this "experiment" and have every confidence in the safety of our product.
We have also contacted legal to look into this and will be making a statement in due course.
In the event that someone has intentionally altered, interfered with or intentionally misused our product to damage our reputation, we will take the strongest possible course of action."
So they did accuse me. And considering a very sensitive nature of the purpose of their product pulling out a "legal threat" card over a video showing my negative first experience with their "medical grade" instrument, is below the belt. Isn't this a fucking democracy?
I am testing these things the way I do because my state of health does require a medical instrument. And I am working class, so my dissapointment is probably exponential for higher spendings.
A video is more, than words. But not more than a negative criticism. I was expecting something honest, straight answer to it (by VCBud maybe, who started this Ghost MV1 thread) - like:
"sorry to see you having trouble with the Ghost. I couldn't replicate this issue myself, therefore I suppose it is your device exclusively have some fault. There is a possibility, that some manufacturing residue remained around the heater which you witnessed evaporating, so I advise you to do a few more burn-off till all pollution dissipates. I therefore will advise Ghost to include this method (both burn-off, and a "with backlight in dark" testing) in their product assembly finalizing, before packaging. Until then I advise all who already ordered to do a few empty run before first actual use for if nothing else, but to get used to the button sequences for a better first experience."
In fact, I just realized that this offgassing issue with many vaporizers is still a somehow overlooked, undervoiced problem, therefore no real pressure, demand on the market for better "out of the box" experiences. In my view air regulation, heat containment to medical standards in a vaporizer is a challenging engineering problem, and still too many compromise manufacturers make.
Even though you bona fide vape through these gases, whatever they are will probably be no more competition for your lungs than your everyday dust and gas. I however went through too many Asia wonder conduction sets, and some was pretty fucking horror to open and gut after months of use. For long I thought that plasticy flavor is just "comes with them", before I curiously ripped up the first to see all melt cables, blackened flux on solder etc. to wake to disgust and alarm. Not really OCD if you think of years of daily use.
But other than health I emphasize pure flavors too, as I have an ongoing concept to utilize vapes for very legal stuff (peppermint, sage, orange peel, coffee!!), to keep me off cigarettes, believe or not.
For this low heat settings are crucial to me, Ghost MV1 was a promise in this aspect too, as it was to be with "additional temperature controls to enhance and tailor your vaping experience. " illustrated with this picture, showing the very good 170 C° which can be lowered on a dial all the way to 140 C°!!
Well, I can totally accept that. Time and results will probably restore my faith.
Hear my voice, creators.
Clear that path.
I think you deserve an apology from Ghost team.
elykpeace
exVASted
Another reply from ghost on VLF regarding discrepancies on their unit and wanting a refund. The user mentioned that ghost should have had a beta phase.
Ghost is adamant and guarantees when this app comes out it's going to have everyone happy. Hopefully.
______________________________________________________
We did actually carry out extensive field tests, including a 3 month tour where hundreds if not thousands of people tried the product and where 25 units were under constant use by our team, band members, roadies and management. We didn't have a single failure whatsoever. The same with Bud who has been extensively using the product for over 6 months.
We know what the issues are and we are solving them quickly and effectively.
As explained previously, we unlocked all units before shipping so that everyone would have access to levels 4&5 while we continued final development of the App. Unfortunately the unlocking procedure inadvertently changed the heat profiles and resulted in a couple of other software glitches.
We couldn't be sorrier or more embarrassed than we are for this unfortunate issue and accept all blame and responsibility.
We have stated publicly that the App is undergoing final testing and will be released soon. We believe this will solve the issue of certain units running hot while simultaneously resolving the issue of battery life between charges - which is also software related.
When the fix is in place there will be no charring, no stirring and a perfect experience for every user - we are guaranteeing this experience for everyone.
In the unlikely event that the App doesn't fix any individual units we will change them over or give people their money back. If people are unwilling to wait we will refund them in full now.
The scratching issue is due to a minor tolerance increase on the glass stems and replacement stems will start going out today. Everyone who has an MV1 will be receiving a replacement stem shortly at our cost and via express delivery.
We are truly sorry and will do everything humanly possible to ensure that all of our customers are 100 happy with their product and user experience.
This is our guarantee and we won't let you down.
Best
Patrick
Ghost is adamant and guarantees when this app comes out it's going to have everyone happy. Hopefully.
______________________________________________________
We did actually carry out extensive field tests, including a 3 month tour where hundreds if not thousands of people tried the product and where 25 units were under constant use by our team, band members, roadies and management. We didn't have a single failure whatsoever. The same with Bud who has been extensively using the product for over 6 months.
We know what the issues are and we are solving them quickly and effectively.
As explained previously, we unlocked all units before shipping so that everyone would have access to levels 4&5 while we continued final development of the App. Unfortunately the unlocking procedure inadvertently changed the heat profiles and resulted in a couple of other software glitches.
We couldn't be sorrier or more embarrassed than we are for this unfortunate issue and accept all blame and responsibility.
We have stated publicly that the App is undergoing final testing and will be released soon. We believe this will solve the issue of certain units running hot while simultaneously resolving the issue of battery life between charges - which is also software related.
When the fix is in place there will be no charring, no stirring and a perfect experience for every user - we are guaranteeing this experience for everyone.
In the unlikely event that the App doesn't fix any individual units we will change them over or give people their money back. If people are unwilling to wait we will refund them in full now.
The scratching issue is due to a minor tolerance increase on the glass stems and replacement stems will start going out today. Everyone who has an MV1 will be receiving a replacement stem shortly at our cost and via express delivery.
We are truly sorry and will do everything humanly possible to ensure that all of our customers are 100 happy with their product and user experience.
This is our guarantee and we won't let you down.
Best
Patrick
Gray Area
Well-Known Member
That, and I'm still waiting for a video showing a fresh unit not off gassing. I've seen one with my own eyes where it does, but have only been expected to take the word of those who say it doesn't
elykpeace
exVASted
That, and I'm still waiting for a video showing a fresh unit not off gassing. I've seen one with my own eyes where it does, but have only been expected to take the word of those who say it doesn't
An apology? I mean if someone feels the unit isn't safe get a refund ... Don't wait to hear sorry from someone.. I've got one comming and I'll do the burn off or whatever and IF it off gases I'm sure I'll be hitting up the vapecritic and ghost for a full refund. Imo a five letter word is not going to fix ANYTHING. I agree they went over the top with a open ended threat for anyone trying to fabricate an experiment. If @Gibarian didn't fabricate anything (said he didn't) then it wasn't meant for him.
Calm down everyone. Rolling out new Vapes comes with it's issues. It's not a cheap vape so I understand frustrations with getting a dud or something that doesn't preform to that $300 standard. No one forced me to purchase. I'm taking a risk but when there is a money back guarantee.... Not much of a risk
Gray Area
Well-Known Member
I'm far from uncalm. I think Ghost's response to the video was sloppy and unprofessional... and I'm still hoping to see an unboxing video that shows the offgassing can't be recreated, and was indeed user error or a one off.
I'm very (very) surprised that ghost or bud haven't posted one... I would have
I've edited my post a bit as I (stupidly) initially thought that last post was a PM (stupid phone and notifications - that's my excuse anyway).
I'm very (very) surprised that ghost or bud haven't posted one... I would have
I've edited my post a bit as I (stupidly) initially thought that last post was a PM (stupid phone and notifications - that's my excuse anyway).
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m0sh
Singer Song Writer Stoner
With all due respect.
I've been here since like, 2011, I've seen many vapes released and their fuck ups.
I never seen a company who acts like this to the customer. (I havent been a part of GH release so please exclude that).
This is not a way to treat us, the people who are doing a great job, for the benefit of all of us, without that, many vapes wouldn't be as good as they are, its based on feedback and research by the people here that helps shape today's industry.
You may have heard about the VapeXhale, let me tell you, they did suffer a lot when they started, they did fuck up, however, they were always honest and informative to us, keeping us updated, it was hard for me to be mad, because I saw what they had to go through and how they share their struggle with us.
At the end, it proved its worth.
I read some people write here, "stop with the hate".
I'm sorry, there's no hate! stop being so defensive, it was pretty obvious that vape would have "labor pains" - but I was not expecting Ghost to deny and try to defend itself by attacking others.
I'm sorry mate, this is just bullshit.
And yeah, apologizes for the false claim, once again you make it look like they were talking generally when its clearly directed at @Gibarian.
BTW
LOL tests should be done after the mess production and on the mess production.
This can only say that the mess production was faulty in a way.
The app thing with the compermise that led to a software glitch also says something about Ghost, that is not professional, they should have delayed and tested that more.
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elykpeace
exVASted
Yeah i wasnt discrediting the threat twords @Gibarian just stating that if he didn't fabricate the off gassing then he doesn't fall into the category of legal action required.. @m0sh yo man I'm with you I'm not saying ghost went about it the right way I just don't see how a sorry will do anything ... As you mentioned since Vapes have been around so have issues with those Vapes. It is what it is .. I don't feel like defending my statements I'm just giving a new company the benefit of the doubt. Sorry if I offended more seasoned vapors.
And yeah just finished a round of beta testing with another manufacturer that seemed to go on forever. Yet still people will complain when it comes to market because technology can be finicky.
And yeah just finished a round of beta testing with another manufacturer that seemed to go on forever. Yet still people will complain when it comes to market because technology can be finicky.
m0sh
Singer Song Writer Stoner
You remind me of my wife, she doesn't like to say sorry, I simply cannot understand that.
Sorry, we are only humans.
The thing I was trying to say is that we/companies all make mistake, its about how we address them and how we move forward that is the most important.
I am a sucker for good support, I am a sucker for a company that shows its dedication and willingness to help and be helped, so yes, a sorry would have been human and also, the moral thing to do.
Lets not kid ourselves, everyone know they directed this warning towards @Gibarian - trying to set him up as an example.
As humans go, they have ego, therefore I am certain they will no do shit, they can't back down from the horse now, its too late.
I know one thing, I won't support a company that does stuff like that, its a shame really, this vape looks like a step forward, but just because they have a very good product that might change the industry, doesn't give him the justification to be pricks.
VX did not act like that, and their vape is IMO a ground breaking machine.
Lets hope for the ghost to be considered the same, until then, apologize (My door is still open, everyone is entitled to make mistakes, including what they did to @Gibarian).
Good day mate! Its all good
LabPong
Well-Known Member
I agree MOSH !
Every electronic vape needs a burn off....wither that happens from the manufacture prior to releasing it...or directed in instructions so the user does it.
I am like Gibarian, I have to be careful do to medical reasons and I am very sensitive to smell and taste. I stopped using my Arizer Air (not og like i thought...it's the one with newer holes/impressions in the oven). Everyone knows that Arizer has in the instructions to do a burn off. Even after using it for 2 months +.....I can smell something with the heat. I have no idea if it is harmful in the long run or not....but I do not want to use it anymore because of the heating smell still.
The MV1 reaked of the silicone pieces in it when I unboxed and opened up the vape. I then took a dry draw off it and overwhelming tasted the silicone. This was about 90 some % gone after letting the MV1 sit in an open window ledge over night with a good amount of air going over it. But I still took out the top silicone piece and cleaned it off with ISO and several water rinses. I wish I could do that with the bottom piece, but I did clean the bottom piece with a q-tip soaked in ISO and several water swipes.
Then I did 3-4 burn offs and instantly could smell/sense some fuming or something from the burn in's which went away and I stopped the burn in process. I did not see any visible off gassing vapor/smoke/burn elements because I did not highlight that with a bright light against a unlit dark background. So everyone should understand how Gibarian presented this aspect in the video he made. I have no idea if I would of got the same results as him/her? But there was definitely a reason to burn in my MV1.
That said, I am patiently awaiting the app to make sure my vape is running at proper temps. Right now I am not using the vape until that happens because I think mine is running too hot. I think with some minor tweaking...this vape would be the best...and it almost is for me now....just need some fine tuning. And I really think Ghost is doing a great job even with some mistakes from this release. Please keep in mind that this is a startup company and this is their first product. It is not like that have been doing this for many years or have released things before. I will cut them some slack for that being a producer myself in another unrelated field of medical products. Also, compare how well Ghost communicates and takes responsibility compared to so many other companies that do not.....just my 2
Every electronic vape needs a burn off....wither that happens from the manufacture prior to releasing it...or directed in instructions so the user does it.
I am like Gibarian, I have to be careful do to medical reasons and I am very sensitive to smell and taste. I stopped using my Arizer Air (not og like i thought...it's the one with newer holes/impressions in the oven). Everyone knows that Arizer has in the instructions to do a burn off. Even after using it for 2 months +.....I can smell something with the heat. I have no idea if it is harmful in the long run or not....but I do not want to use it anymore because of the heating smell still.
The MV1 reaked of the silicone pieces in it when I unboxed and opened up the vape. I then took a dry draw off it and overwhelming tasted the silicone. This was about 90 some % gone after letting the MV1 sit in an open window ledge over night with a good amount of air going over it. But I still took out the top silicone piece and cleaned it off with ISO and several water rinses. I wish I could do that with the bottom piece, but I did clean the bottom piece with a q-tip soaked in ISO and several water swipes.
Then I did 3-4 burn offs and instantly could smell/sense some fuming or something from the burn in's which went away and I stopped the burn in process. I did not see any visible off gassing vapor/smoke/burn elements because I did not highlight that with a bright light against a unlit dark background. So everyone should understand how Gibarian presented this aspect in the video he made. I have no idea if I would of got the same results as him/her? But there was definitely a reason to burn in my MV1.
That said, I am patiently awaiting the app to make sure my vape is running at proper temps. Right now I am not using the vape until that happens because I think mine is running too hot. I think with some minor tweaking...this vape would be the best...and it almost is for me now....just need some fine tuning. And I really think Ghost is doing a great job even with some mistakes from this release. Please keep in mind that this is a startup company and this is their first product. It is not like that have been doing this for many years or have released things before. I will cut them some slack for that being a producer myself in another unrelated field of medical products. Also, compare how well Ghost communicates and takes responsibility compared to so many other companies that do not.....just my 2
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