Evening all, just thought I should update because it's all good news on my front.....
So, my unanswered emails really weren't. At the time I was questioning it, I think
@His_Highness suggested I check my spam folder. I already had, but thought, just in case I should again. Nothing.
A few days later, I'm cleaning out emails and I see two from Lina in my spam folder! A first response and a follow up. I have no idea what happened, but they were there.
She offered to send me a new unit along with some extras for my trouble, very nice of her.
I replied and didn't hear anything back for about 3 days, so I followed up. Again nothing for 2 days and then another email from her saying they were on Holiday. I remember the Mars Hydro LED fixture company saying the same thing a few times after a delay. Different countries, different customs!
Could it just be a "China" thing? Are they monitoring their email? CS seems important to them, and it shows.
So, I'm not sure about tracking or when I'll see it, but it is on the way.
@moondog , did they send you a label to ship the old one back? They haven't mentioned it and I was curious. If they don't, it's a great candidate for a tear down!
I haven't played with this one much with my Evo and GH arriving withing a week of one another. Have been taking it out with my GH as a backup and used it today just cuz.
With a slow, steady draw, the temp was great and the hits were nice. It's not going to change the world, but I really like it.