Daddygreenjeans, I tip my hat to you. That Buddha looks fucking awesome. I wonder if 7th floor would do the same for me...
...which brings me to my reason for posting. A few pages back I posted about my defective DBV. I won't go into the whole story here but basically it stopped working suddenly, full stop, about a week after I first received it. I sent an email to 7th floor, Richard told me to send it back without used glass parts. I put it in the U.S. post on April 27th. Shipped it sans heater cover and whip, obviously, and I included USPS postage for return shipping. Then I waited. Richard had said in his email that I would receive notification when my unit reached 7th floor. After over a week with no word, I got worried and called 7th floor. I spoke to Richard on the phone; he was kind enough to personally go to the warehouse to check for my package. He called me back later to let me know it had indeed arrived safely. According to him, the reason I did not receive an email was because their computers had been "down". I felt slightly better after this but still missed my DBV, although I got a MFLB to keep me company in the meantime.
Another two weeks passed and I had not received my DBV or heard anything from 7th floor, so I sent a polite email on May 18th asking for an update. I promptly got an email saying I had been sent a shipment from 7th floor-- via UPS for some reason, but at that point no shits were given by me. My DBV arrived the following Monday, May 24th, almost a month after I sent it.
I received the same unit I sent. I know this because I marked the label on the base with small blue spots. 7th floor sent a new heater cover with it, which was very awesome of them. And the unit works perfectly now.
Just wanted to share my experience. The whole thing took longer than I had hoped, but gotta love that warranty, right? They may be a little slippery over there, but I figure they are all puffing away at silver surfers and da Buddhas all day so can't be too hard on them. God, I wish I had that job.