ataxian
PALE BLUE DOT
sunshine; steven FC; liberty; GB; kathy 57 and a few other have been OK.I just want to share my experience with seller glassartist. About 2 months ago I placed an order with glassartist for 3 dabbucino's and a mini recycler. They were shipped in a timely manner and would have made it to my house in about a week. However, the package was never delivered and I assumed it was lost after a week or so of being "in transit" by USPS. I contacted USPS and they told me it was most likely lost and to file a claim which went nowhere since the package had no insurance on it. I thought I was screwed out of the pieces but contacted glassartist to see what could be done. I explained to him what happened and he said he would ship out another package. Awesome. I waited a week or so and asked for a tracking number. he responded with asking me to confirm my address. I thought it was weird that he would wait for me to ask about the package and that he waited a week without re-shipping the package, but it was not his fault the package was lost and I was thankful to be getting what I had already paid for. I confirmed that it was the correct address. He said he would ship it that day. a few days later I asked him for a tracking number and he said he would ship it that day. ughhh. ok whatever. About a week after that I asked him again for the tracking number. He said he would check into it and never got back to me. The next day I told him I need a tracking number or a refund. He told me he had already sent it and would get me the tracking number in one second. He never got back to me. a few days go by with no response from him, so I contacted dhgate to mediate the situation. after that Glassartist sent me a message asking to tell dhgate that the issue is resolved and he would send out the package. lol.
Im not trying to throw Glassartist under the bus, as I'm sure plenty of people have had plenty of good experiences and pieces from him. I just wanted to relay the experience that I had with him. He was very unprofessional and flat out lied to me numerous times.
Remember lying is not a part of WESTERN CIVILIZATION. Other cultures encourage it!
Be Careful the world is not ready completely!