Maybe the holidays led to an atypical experience with Goo Roo customer service. Sorry about your broken bubbler either way; my Large Inline is the only piece I use anymore. For what it's worth, my only experience with Clarisa at Goo Roo was very positive.
I'm not sure if you can really call it entirely atypical, since you only have your one experience, and yeah others like me who had good experience, but there are more than one who have had less than stellar experience, just saying, could be the holidays yeah? I mean they're not perfect, like most situations, some people have a good experience but there's always those who do not... Eh just semantics lol
Anyway yeah
@cybrguy sorry for your loss, I don't really know what they could even do for you in this case, feel like you would have to buy an entire new piece at full price since they don't even offer the discount you got back then anymore... Fortunate that it is still functional, perhaps it needs to be glued to a wood base, with another piece of wood glued to fit in on top of the wood base in the broken part of the glass, so it is even, can smooth with some resin glue??
It's not gonna make you feel any better about your accident but have you seen the new glass thread from iDB? I think the Prodigy is too much of a massive moonshine jug for me but I love the idea of vape-specific bubbler designs. Curious to see the j-hook or whatever dry piece he has in design for March release too.
Haha yeah prodigy is unique, still plenty left for pre-order I believe, and pretty cheap for the unique functional aspect and thick glass, not cheap compared to most China glass maybe, but the quality is above and beyond I think... Dude everyone is going to love the dry glass piece, it is more than a hook in fact, I helped design it, so so so excited!!
He will have another water piece design available perhaps later in the year, I think we will all be very happy with that as well, depending what he comes up with, I think I shared some good ideas for that too...
Usage Updates: switched to using the little RBR with herbs instead of dabs, much more enjoyable, working really well with Halo... Meanwhile the Lumin88/Yingmin5 recycler was doing well with herbs, though I switched over to dabs with it and that is how it will stay I think, really nice smooth hits with it! Also the heavy base and tall angle of the mouthpiece are phenomenal, I don't have to hold the rig stable at all now, two hands free.