biohacker
H.R.E.A.M
I will never deal with this company again.
No wonder they're looking for investors! You would think they would make sure CS would be on point before Puffco puts them out of their misery lol.
I will never deal with this company again.
That's very surprising...I saw someone on one of the grower's forums that has over 7,000 sessions on their Carta 2.Anyone here had problems with the CS at Focus V ?
I ordered a Carta v2, we used it one time and then there was a giant crack across the ceramic material in the atomizer.
We contact CS and to make a long story short they refused to honor their warranty. On a brand new device ordered from their own website that broke within the first day of using it.
I will never deal with this company again.
That's very surprising...I saw someone on one of the grower's forums that has over 7,000 sessions on their Carta 2.
If the purchase broke under normal use due to manufacturer defect, under warranty and they refuse to do anything, most credit cards will cover it with a claim...ymmv.
No wonder they're looking for investors! You would think they would make sure CS would be on point before Puffco puts them out of their misery lol.
The way they made their formular for RMA was also on the edge of what some people refer to as "asshole-design"
Basically where a company makes the process so annoying and tedious on purpose with the goal that the customer gives up trying.
They must of taken notes from Puffco!
@MegaMan2k they claim SIX MONTHS warranty?
Our Intelli-Core® product line uses only the highest quality materials for safety and longevity of you and your device. We stand by our products and back our Intelli-Core® product line with a Six Month Warranty.
You need to put some fire under them and/or contact your bank because unless you broke it yourself (I know you didn't) this is complete bs.
They settled the lawsuit prior to the judgement. They basically paid puffco to use their patents. Don on focus V’s reddit page stated there will be no changes to anything. All products will still be made and available as well as replacement parts.Apparently FocusV lost Puffco's law suit for patent infringement and will have to stop selling the Carta 2 next summer!
They settled the lawsuit prior to the judgement. They basically paid puffco to use their patents. Don on focus V’s reddit page stated there will be no changes to anything. All products will still be made and available as well as replacement parts.
If that is true, then why are you all over this thread? trolling? That would be like me going i to the TM2 thread, even though i don’t own one, just to talk shit. If you dont want anything from focus V, why post here to stir up drama? What purpose does it serve?Kinda glad FocusV hasn't seen a single penny from me!
And thank you for proving my point if you got that from puffco’s reddit. What does that have anything to do with a patent dispute that played out in court and was settled before the judgement came in? If you don’t know, it is just to trash focus V…in a situation (patent disputes) that happens all the time in court on a daily basis.tried to bribe someone for a patent, threatening people so they dont show up to a disposition, scamming investors, and used company money to buy strippers.
If that is true, then why are you all over this thread? trolling? That would be like me going i to the TM2 thread, even though i don’t own one, just to talk shit. If you dont want anything from focus V, why post here to stir up drama? What purpose does it serve?
Bottom line, the focus V rep/mod stated there will be no changes to their products or line-up and all products will be available without change. There is no other information to go on that i have seen that is reputable….and i am certainly not gonna hop into the puffco sub looking for accurate answers as most of those guys are puffco fanatics/fanbois. They make shit up all the time that isnt true.
And thank you for proving my point if you got that from puffco’s reddit. What does that have anything to do with a patent dispute that played out in court and was settled before the judgement came in? If you don’t know, it is just to trash focus V…in a situation (patent disputes) that happens all the time in court on a daily basis.
There is enough drama in the world…we don’t need more.
Bottom line, the focus V rep/mod stated there will be no changes to their products or line-up and all products will be available without change. There is no other information to go on that i have seen that is reputable….and i am certainly not gonna hop into the puffco sub looking for accurate answers as most of those guys are puffco fanatics/fanbois. They make shit up all the time that isnt true.
So I like my CARTA 2, is it worth ordering a spare glass and bowl now, or will they be available for a couple years?