Well ot seems my atty was shipped today after i posted?? Maybe just coincidence but im super frustrated as im not sure how that is great.cs? It will be almost a month since i filed my warranty claim for my atty and that is too long for a new product that i maybe used a few times and dont think it worked to full potential. I didnt buy the beta and i bought from 3rd oarty but that is fully supported by focus..i guess my complaint is just that it will be a dang month for an attuly and i was trying to add a repair kit to my order but they were sold out two weeks ago when i ordered and got a crappy response back about buying from a retailer and so forth and saw.them back in stock the next day and never sent me an email or anything so now i finally get ahipping but nothing about the repair kit..just not this super shining service i guess iexpected.oh well.ill be vaping again one day.
I like my Carta as I also liked my Peak. I've written and commented on the "vs" aspects. In short, the Carta's atomizer design works much better. The actual design itself is just superior. However, the problem with the Carta as a company, is
scale. Right now they simply can't deliver the product on time and the best that can be said about "organized support" is Focus going through "growing pains." There are two nightmares for any business. Too many sales and too few. Now some people might say too many sales is a good problem to have, and it is, until until a company starts to suffer negative margins as support and capital costs escalate. I've seen this phenomena over and over again.
I talked a good friend and client (I run a payments company) who has a well-known vape store into carrying the Carta. His large order of units and accessories were never shipped (been a couple weeks) although his money was taken by focus. He finally got fed up and soured to the product if not company. During that time his money was tied up, he was selling Peaks because Puffco has the inventory. So he got pissed at Focus. This is not how to build distribution channels. I would be pissed too. Screwing over one's retailers isn't good business practice.
This practice is also a good way to get your credit card merchant account cancelled. Taking people's money and not timely shipping product is the number one reason for
chargebacks, when a consumer "challenges" the validity of a cc charge to their bank. If the percentage of "chargebacks" to total charges exceeds 1% I (my company) gets nervous and I start sticking my nose into their business looking for ways to bring it down. At 1.5% if I want the client (and I usually do) then I'm arguing with a bank not to shut them down and afford them a chance (if you get shut down you get put on a sort of "no charging" list.... no merchant accounts for you). At 3%, it is out of my hands. The client could be my mom and I can't help her.
SWITCHING GEARS HERE
Onto questions about how to use the Carta.
A quick reference. IMO, with the Ti, lowest heat is often too low and temp 2 is often too hot (why anyone would want to use 3 or 4 with that tiny crucible is a mystery to me? those settings taste horrible.). I have not had good success with the quartz however I have learned keep trying new crucibles until you find one that "fits" (too much work for me -- defeats the purpose of a dabbing appliance).
Anyway, using the TI here is what I do using bho distillate and it produces tasty rich hits that are potent.
- If the Carta is cold, do a dry run on level two... being sure to cigar puff a few times to get the chamber, carb cap, etc hot.
- Load your oil towards the end of the first dry cycle, cap it, then immediately run another cycle on level one and run with that. Not harsh yet potent and rich.
- One 3mm glass ball does wonders for efficiency and taste by "wicking" the oil out of the bottom right-edges of the tiny crucible.