Hoosier
Well-Known Member
Your Carta/app is recognizing your atomizer as the dry herb atty.
Carta by Focus V
- Thread starter Summer
- Start date
Your Carta/app is recognizing your atomizer as the dry herb atty.
bannakaffalatta
Well-Known Member
That's what I thought. I called Focus V and they said to try to unscrew and screw back on the atomizer while on the temp screen but that doesn't seem to do anything. They did say the iOS app was coming within the next couple of days, so I'll wait to see if that fixes it.
Summer
Long Island, NY
Hey everyone sorry for the delayed posting. We have finally started to staff out and we will have a full customers service department soon as well as shipping etc..
But firstly I need to get you beta purchasers these rebuild kits and dry herb chambers! Im open for suggestions on the best means of collecting the correct info for the orders? i assume you all have accounts on our website right?
We are getting ready to get into Long Beach today. San Diego next week then Vegas and Denver on our road trip. If you guys are in the area shoot me a DM on IG and lets meet up for a sesh! I got some brand new focus 1's that need testing! and some ceramic buckets too.
But firstly I need to get you beta purchasers these rebuild kits and dry herb chambers! Im open for suggestions on the best means of collecting the correct info for the orders? i assume you all have accounts on our website right?
We are getting ready to get into Long Beach today. San Diego next week then Vegas and Denver on our road trip. If you guys are in the area shoot me a DM on IG and lets meet up for a sesh! I got some brand new focus 1's that need testing! and some ceramic buckets too.
freddiegibbs
Well-Known Member
Can I skip the warranty process and just have you swap my base out for me when you get to Vegas? Got plenty of nice fresh pressed rosin for when y'all arrive
haha count me in! ill be in vegas from the 24th to the 2nd!Can I skip the warranty process and just have you swap my base out for me when you get to Vegas? Got plenty of nice fresh pressed rosin for when y'all arrive
Images Of The Rebuilt Kit: https://www.reddit.com/r/FocusVCarta/comments/bpgpy7/images_of_the_rebuilt_kit/
Images Of The Herbal Atomizer: https://www.reddit.com/r/FocusVCarta/comments/bpgnkw/images_of_the_herbal_atomizer/
Have not used yet.
Images Of The Herbal Atomizer: https://www.reddit.com/r/FocusVCarta/comments/bpgnkw/images_of_the_herbal_atomizer/
Have not used yet.
freddiegibbs
Well-Known Member
Nice presentation. Focus V has cool branding, you have to give them that. Laser etching on the atty
Does the herb atty require a different cap?
you can use the same carb cap. but it does include an extra silicone ring for the current carb cap to help get that air tight sealNice presentation. Focus V has cool branding, you have to give them that. Laser etching on the atty
Does the herb atty require a different cap?
I wish I could find out which versions of iOS the app will support. Does anybody have any suggestions on who I could contact to find out this information?
I was wondering what that what for! Video being made now!
It should support all iOS versions (well maybe not super old ones) I will have that up on the market by the weekend.
prestocannabis
New Member
Can't wait to try out the dry herb atty & rebuild kit, as a beta user.
I think the best way to coordinate things would be to have verified beta accounts on the site & a product only these accounts can claim (once)/view, or another form we could fill out.
I think the best way to coordinate things would be to have verified beta accounts on the site & a product only these accounts can claim (once)/view, or another form we could fill out.
PhreedomPhries
High Plains Drifter
It will be working on iOS 11? Please say yes
I agree with the beta accounts, I can create a class for that. If you have not yet please register for an account now and I will get that process started tonight.
Yes it will work on iOS 11 haha
gunmetalshark
Glass Addict
Oh wee, looks rly tempting..i´m just waiting for a complete kit to be released before i pull the trigger 
Any idea of when u will start releasing the sic/sin/ruby inserts?
...i heard u r not rly into ruby on ur live IG story but for me its still No.1 tastewise (equal to sapphire, i wouldnt care for the color if the price would be better
Any idea of when u will start releasing the sic/sin/ruby inserts?
...i heard u r not rly into ruby on ur live IG story but for me its still No.1 tastewise (equal to sapphire, i wouldnt care for the color if the price would be better
Fingers crossed... I need iOS 10 support, I have three perfectly functioning devices on that platform that won't update any higher.
I'm not even opening my replacement Carta until I can verify it will be supported on my devices.
freddiegibbs
Well-Known Member
I'm not sure it's reasonable to expect a brand new app to work on that old of a mobile OS. 11 maybe, but 10 is a stretch. Just don't hold it against the company if it's not compatible!
I’m new here but have been following this thread for a while and finally pulled the trigger on a v2 when it appeared initial beta problems were getting worked out.
Got my carta. After 5 minutes of use on day 2 it will do nothing but flash white light. That’s ok. That’s the risk of buying a new product. But what is frustrating as others have expressed is the apparent lack of customer service experienced by some customers. I have filled out the warranty form twice. No response (been a week and a half). Posted on Instagram and was told all warranty claims had been processed (mine had not). Sent an email. No response.
So now I’ve got a $225 brick and no response from the company. Bad way to conduct business, growing pains or not
Got my carta. After 5 minutes of use on day 2 it will do nothing but flash white light. That’s ok. That’s the risk of buying a new product. But what is frustrating as others have expressed is the apparent lack of customer service experienced by some customers. I have filled out the warranty form twice. No response (been a week and a half). Posted on Instagram and was told all warranty claims had been processed (mine had not). Sent an email. No response.
So now I’ve got a $225 brick and no response from the company. Bad way to conduct business, growing pains or not
lab.st0ner
Member
You tried to charge it?
Because normally the flash is because you have to charge it.
Because normally the flash is because you have to charge it.
Fully charged. Does not work on pass through either
lab.st0ner
Member
Hmmm... then unfortunately I have no idea what's going on.
But thanks for the idea. I tried everything i can think of.
I’m not a newbie in general. It’s just so frustrating getting no customer service. Crap even had there been an automated email response that says something like be patient you won’t be forgotten that would be better than the present state of affairs
lab.st0ner
Member
That is really strange. Whenever I have written customer service so far, I quickly got an answer. I hope you will still be helped!