I was not suggesting you are on your own, bud. If you do not feel its up to par, please reach out to support@newvape.com and I'll sort you out, for sure!
Making products that involve a DIY spirit is the core of what NV is. But it does not suggest a lack of customer care or service.
Please reach out.
Making products that involve a DIY spirit is the core of what NV is. But it does not suggest a lack of customer care or service.
Please reach out.
I order glass screens for my glass bowls. I have 3 14mm jointed bowls and 2 18mm joint bowls. The screens are loose in the 18mm bowls and fall out. One falls out if tipped over and the other falls out sometimes when tipped over.
They fit the glass bowls that have 14mm joint fine though.
If you want to use the glass without a screen i suggest tight tamp and no stiring. Kinda sucks the screens the screens dont fit great but thats what it is apparently.
Edit: damn... nv telling you to trim a screen you just purchased from them that doesn't work... Thats weak. Lets not forget them showing them specifically fit securely on youtube and ig.
Next time, if you dont want to deal with that... The glass bowls are on dhgate. And you can probably pick up some screens at a gas station for 2 bucks for 10 and "trim" like newvape suggested. Less than $20 total. Save $ and get more. Now that's customer service! Skip the middle man if the service isnt coming with it, and go straight to the hard working Asians making the handmade bowls. Even beats the 420 deal.
https://www.instagram.com/p/BzypXSUHuA8/?igshid=12azs61j59ddl