-
SCAM WARNING! See how this scam works in Classifieds.
Camouflet Ceramo XL
- Thread starter Camouflet
- Start date
Why would an established company blow all of it's work establishing a customer Base, and it's reputation, just to pull a quick pre order scam. It doesn't make sense.
They will be shipping soon.
This is nonsense. I'm one of the customers who pre ordered the Ceramo. I'm supposed to demand a refund because it hasn't shipped before their estimated time? You can't be serious.
This is honestly pathetically privileged spoiled behaviour. I expected it to take longer than estimated ship date anyway, as there are always unforeseen variables. I'll ask for my money back when I see fit thank you. But trying to tank a small companies reputation because you expect them to miss expected delivery is childish.
EDIT, I'm not aiming this at you @alex91
stonedBBer
Well-Known Member
No because they know they can't ship.by the date they chose to advertise.
No not wvey pre-order is hit with delay after or.delay or having both products delayed. "There are always unforseen variables" no not always and this is a bad argument to give them a blanket pass.
I fail to see how expecting a business that takes customer money to act in a professional way and to ve capable of making accurate estimates for product launches is "privileged or spoiled" especially given the history of failing to ship on time or to make it up to those people.
But sure be rude , call those who complain children and keep defending "small business" fraught with issues and who is now associating themselves with a scammer who has over a dozen complaint against them woth trh BBB
budski
cantre member
I'm gonna wait til the race is over before blowin a gasket.
"*Estimated shipping date for Ceramo XL Pre-order is late February. Refunds are not available for Pre-order items. Please only place your order if you are willing to wait for the items to ship when they’re available."
kind expect that to be a best case scenario, almost made me balk.
also if they're coming from china????? not much moves over chinese new year. hope they get out before the trumpery's tariffs set in.
"*Estimated shipping date for Ceramo XL Pre-order is late February. Refunds are not available for Pre-order items. Please only place your order if you are willing to wait for the items to ship when they’re available."
kind expect that to be a best case scenario, almost made me balk.
also if they're coming from china????? not much moves over chinese new year. hope they get out before the trumpery's tariffs set in.
Last edited:
You are treating all companies equally. This is a small business in a niche market. In my view the reason we got a reduced pre order price, was due to the inherent risk of delay pre ordering from a small business.
If this was Amazon I would fuming. But as it isn't I don't feel anything at all. I knew the estimated date would be missed because it always is.
This sounds like a bunch of children spitting their dummies out because they won't get their new toys in time.
on one hand you are right, on the other hand ... why not give customers a realistic estimate to begin with, or update the estimate in time, etc....
that doesn't cost anything and keeps (childish) customers happy
Fair enough, but the fact that we are seeing this level of drama, before we have even reached the end of Feb is not cool. I'm going to give it a month before I even think about feeling some of the things some of you are feeling.on one hand you are right, on the other hand ... why not give customers a realistic estimate to begin with, or update the estimate in time, etc....
that doesn't cost anything and keeps (childish) customers happy
stonedBBer
Well-Known Member
So small business get a pass for bad business practice because they are small and in our niche. Really sound logic there. Keep being rude calling us children too.
I didn't realize you could mind read and know why the pre order was discounted, did the manufacturer tell you or did you also come to this conclusion via your magic mind reading abilities ?
Hopefully yours gets hot with a 2+ month delay like me and other customers did over the holidays and get nothing for it. Maybe then you will feel different, you seem to forget camouflet already fucked up before and never made it right for those affected, we paid in excess of $400 for a product and then waited months
Mods please combine post wasn't trying to do a double.
God i hate mobile
Oh God what will I do. Sip tea and use my other vapes I guess.
This pre-order situation is not the same as whatever it is you are describing from black Friday sales.
Right now here is the situation - Company offered reduced price for pre-orders with a tentative end of Feb ship date. Now it seems said date will be missed. That's it. That's the whole situation.
If it ends up a cluster fuck then yeah I will be annoyed. But as of right now this level of drama is unbecoming of grown men.
coolbreeze
Well-Known Member
I'm on a handful of lists and am awaiting some preorders (incl these) and not a one has hit its initial planned date. Often it's like this, they need the capital up front to have them manufactured and are subject to the mfr's schedules, shipping of parts, loss in transit, etc. Sometimes an artisan has to take new work or focus on food harvesting or uncooperative seasonal conditions which slow them down.
Initial estimates may tend to be rosy--I assume it's mostly the mfr's estimated schedule that sets the date. It's also often the case that the date approaches or passes without an update, leading to stress, etc, because the maker is focused on nudging the mfrs along. I think because we're here getting cutting-edge or other new or refined approaches that it comes with the territory.
Another approach would be to wait until new products are stocked. Not all makers can do this, however.
Initial estimates may tend to be rosy--I assume it's mostly the mfr's estimated schedule that sets the date. It's also often the case that the date approaches or passes without an update, leading to stress, etc, because the maker is focused on nudging the mfrs along. I think because we're here getting cutting-edge or other new or refined approaches that it comes with the territory.
Another approach would be to wait until new products are stocked. Not all makers can do this, however.
StringTheorista
Well-Known Member
The camouflet discord has turned completely toxic
oddjobold
Vape swap shop
This reminds me of the M1 on Kickstarter. People complaining because the release date changed, and declaring it a scam.
Funny old world.
Unpopular opinion.
The Grasshopper had real promise, If someone produced a cooler bug free grasshopper, I would be on it like a car bonnet.
Funny old world.
Unpopular opinion.
The Grasshopper had real promise, If someone produced a cooler bug free grasshopper, I would be on it like a car bonnet.
Hi everyone,
We know pre-order customers are eagerly awaiting updates on the status of delivery. Back-ordered Convector XLs will start to ship this week. A small number of Super Capacitors will also start to ship right away. We received the first small batch of Ceramo XLs and unfortunately they showed some issues and we requested the manufacturer to modify the mould. After about a week of effort the factory said they needed to remake the mould which would take more time. We have been working with them to come up with a new date for delivery and share that with you. We now anticipate it will be late March or even early April. Camouflet has made every attempt to provide accurate shipping dates. We have previously run pre-orders without issue and have no incentive to provide dates that are inaccurate. We’ve always chosen the best date we could with the info provided from the factory.
We are always upfront with all pre-orders on the website and typically provide a steep discount on retail pricing to account for both the pre-order nature and unpredictability of items that are not in stock. We have also in the past provided discounts on products that were back-ordered for the same reasons. We are sharing the post before updating the website and sending out the email update for clarity purposes.
As always, we are here to help our customers and provide support when needed. You can contact us directly at contact@camouflet.com if you need to discuss the status of your order.
We know pre-order customers are eagerly awaiting updates on the status of delivery. Back-ordered Convector XLs will start to ship this week. A small number of Super Capacitors will also start to ship right away. We received the first small batch of Ceramo XLs and unfortunately they showed some issues and we requested the manufacturer to modify the mould. After about a week of effort the factory said they needed to remake the mould which would take more time. We have been working with them to come up with a new date for delivery and share that with you. We now anticipate it will be late March or even early April. Camouflet has made every attempt to provide accurate shipping dates. We have previously run pre-orders without issue and have no incentive to provide dates that are inaccurate. We’ve always chosen the best date we could with the info provided from the factory.
We are always upfront with all pre-orders on the website and typically provide a steep discount on retail pricing to account for both the pre-order nature and unpredictability of items that are not in stock. We have also in the past provided discounts on products that were back-ordered for the same reasons. We are sharing the post before updating the website and sending out the email update for clarity purposes.
As always, we are here to help our customers and provide support when needed. You can contact us directly at contact@camouflet.com if you need to discuss the status of your order.
stonedBBer
Well-Known Member
No additional discount, free items or even a real apology was given to those who you failed to send bangers to on time . So much for discounting or taking care of backorders
Thanks for making sure you get the product up to standard. I prefer a delay to a rush job.
zeebudz
Well-Known Member
You hear frustration from folks about years-long waiting lists for their super expensive, artisan vapes. Mostly they are disgruntled about the lack of communications. Curiously, you DON'T get nearly the toxicity that some folks are exuding because their pre-order Ceramo may get delayed by a month.
stonedBBer
Well-Known Member
Why be nice to a company that makes continuous errors and never makes good on them.
Who cares if it isn't amazon it's a business taking people's money, they should do and be better
Also refuses refunds to those affected (see discord for other person who had banger problem who never got refunded despite asking)
b0
Cloudy...
Wow, from ordering my Ceramo yesterday super happy, to all this drama.
I dunno much about Camouflet or prior issues they may have had, I didn't know the grashopper dude was part of it (that was a proper fuck up, but will keep my opinion to myself as it isn't related to this I believe?) but not sure what all that has to do with the issue at hand here.
A pre-order has been delayed because of a mold (and anyone that has worked with molds, knows the pain in the ass that it is, also expensive) and we have been notified a few days before the end of the expected time of delivery. To me it sounds acceptable, and I appreciated the email today.
As another colleague here said:
I dunno much about Camouflet or prior issues they may have had, I didn't know the grashopper dude was part of it (that was a proper fuck up, but will keep my opinion to myself as it isn't related to this I believe?) but not sure what all that has to do with the issue at hand here.
A pre-order has been delayed because of a mold (and anyone that has worked with molds, knows the pain in the ass that it is, also expensive) and we have been notified a few days before the end of the expected time of delivery. To me it sounds acceptable, and I appreciated the email today.
As another colleague here said:
Last edited:
budski
cantre member
I'd be willing to take one of the problem 1st batch if the cap still fits it'll work. It was a discount.
Not in my lifetime
Smknbud
Well-Known Member
stonedBBer
Well-Known Member
I'll chill when camouflet gets better.I would be one of those people.
The whole trevor bit is a joke in and of itself and the 2+month wait for my banger that I know others also dealt with is unacceptable.
But hey I guess because it's a small company they get a pass for not knowing how to manage their own inventory before their biggest or second biggest sale.
RustyOldNail
SEARCH for the treasure...
Assuming this persons identity is 100% confirmed, I’m glad to hear about this.
Luckily, this product doesn’t require a custom sized lithium battery.
My “hoopers” were a cool idea, unfortunately the company showed no morals when they disappeared, and left customers that paid, holding the bag.