Well just my luck. Received my Ascent day before yesterday. maybe gotten 5 uses outta it, never above 350.
And it has stopped working already. After the original little tick noise then stop, it worked one more time while plugged in then now whenever I turn it on it turns off after displaying the temp gauge.
I can't believe this is still a issue for them. It was a stealth.
Worst part is my last vaporizer also stopped working 2 weeks ago and I wanted to upgrade to the Ascent so if a replacement takes a week thats 3 weeks without a vape which is all I use...
Does anyone know what the problem with these are? I would much rather take it apart and work on it myself then send it back and be without a vape for any longer.
I sent a message to the Canadian retailer I bought it from since it hadn't even been 48 hours for something they charge $270 after tax to stop working.
Also what is the newest models they make as I def wont be asking to have a stealth one returned to me. I have a feeling the factory is sending out refurbished ones as "new", the settings button as soon as i pulled it out of the box was getting stuck down
Yikes! Sorry for your loss! When my Ascent died, I knew I needed to find a backup vape I knew would last year after year without any electrical components to fail (batteries do die, no matter how much you baby them!). My search ultimately lead to a Lotus vape - which is so stupid simple, there isn't any parts to fail! For me, the Lotus was a perfect compliment to the Ascent (one's a slow sipper, the other is a mighty milker!)
Interesting that you manged to get your Ascent to work by plugging it in. not sure what "original little tick noise" - do you mean that really quiet click click of the heating element heating up? Strange it's turning off AFTER the temp icon was displayed - when the wires connecting my heating element broke, the unit would turn on, but the temp icon would never shut off - it would stay at room temperature and never go up. Sounds like your Ascent is turning off as a precaution - some sort of protection circuit to prevent catastrophic failure (possibly battery issue? Motherboard failure? Short circuit?)
I suggest not taking apart the vape - you will void the warranty completely, and since there's still no pictures online of a dissected Ascent, you'd be stumbling blind. Plus, if you CAN'T fix your ascent, you're now out $270! You might be able to call Davinci and get an RMA opened today. If you ship fast enough, you could have an Ascent next week (It takes 2-3 days for them to process and ship out a replacement after they receive your dead unit).
It seems all new Ascent models have a 2AA1 or 2AE1 model number. And for the record, no - I was told by DV directly that they were not refurbishing units, they were replacing with new units. I really doubt they are sending out refurbs - haven't seen one shred of evidence to back up that theory.
My suggestion is to call Davinci ASAP to report your problem. Get your unit packed and ready to ship-back. Look on the bright side, you only have to ship the ascent unit and the charger back - you get to keep the glass jars, and the 2 pairs of glass stems. That's $25+ in spare parts once you receive your replacement unit.
Good luck! I feel your pain, my Ascent died on a Thursday night two weeks ago (one month after purchasing it!).