It was not plugged in. I saw clicks and sparks. House stinks.
Yikes! Sounds like the batteries failed in a bad way. I have never heard of anyone else having this issue!
That blows, did you have it registered?
As I mentioned before, from what I heard - even Davinci doesn't have access to those registration records. There's technically no point in registering your unit currently. They will still ask for all that information when you need to file a warranty claim.
My PNWT knockoff's arrived yesterday, they look GREAT. My replacement Ascent was shipped after 3 days (Ascent was delivered Monday evening, My new Ascent was shipped Yesterday). It'll be here tomorrow!
@bt46b Really sucks, but did you confirm with Davinci the guy was an authorized dealer before you purchased? Because there's no way in hell I'd pay $250 from a vendor without confirming the warranty will be valid (especially on something as new as the Ascent)
Also, don't know about European banks, but in the USA, many don't allow any purchase over $500 or $600 unless you tell your bank you want to increase your daily spending limit..... And for that matter, Aren't European consumer protection laws much stronger than in the USA? Shouldn't you be able to file a claim against the unauthorized vendor?