Hello again.
So I contacted DaVinci because I thought my unit may be glitchy (not being able to display the heat change from 380 degrees to 400). I sent them a video of the Ascent being unable to display the correct temperature. They issued me an RMA over this issue. Alexis Griffith's (customer support) exact words were "That is in fact a defect, I still need the rest of your information in order to set up a warranty claim."
However, during the time between being issued an RMA and me sending the unit back, the Ascent quit working unless being charged. I assume it was a dead battery. I continued to use it for a day or two tethered to the wall, then I cleaned it up and shipped it back to DaVinci.
I got my unit back a little over a week later, quick service! The unit came back with a small scratch on the side and superglue splotches on the front and back around the seam where, I guess, they took it apart. I was a bit bummed about that. However, I have been using it as my daily driver for a week now, and it is working as intended.
What an awesome machine! I followed the suggestion of packing the bowl halfway, then placing the oil jar ontop of the herb. I can get sufficiently medicated, as well as clouds, from 380 degrees on up. Definitely pleased with the performance.
The real kicker is this: they either forgot to fix the 380 -> 400 display issue, or just can't! My Ascent still has the display issue that made me contact customer service in the first place. Perhaps the repair guy noticed the battery was dead and only fixed that, or perhaps this issue really does just affect all Ascents... The world may never know!
Errrr... back to vaping.