Ascent Vaporizer by DaVinci

[Glass004]

Which is why after my First Ascent died, I immediately purchased an alternative vaporizer from another manufacturer with as few moving and electronic parts as possible (for me, I ended up with the Lotus).

Having a spare vape is always a good idea, having two of the same kind doesn't make sense to me when there are SO many options out there

I have two highly functional Ascents, can your backup match the portability and function of the Ascent?
I like having duplicate and interchangeable hardware for the Ascent. I have chargers in my car, at home, and at my get away house so I am not carrying equipment around (enhanced portability) . I can interchange two different bubblers and use my cool translucent green 3D printed charging station on both vaporizors.. The mailman just delivered my new bubbler I bought per yer recs.
The stuff ain't legal and desktop vaps will not work for me. Wife is tolerant of my use as long as I am discrete.
So I have to have a portable vap. It doesn't make sense to get second vap that couldn't perform like the Ascent. I bought from DaVinci and from GotVape.com. GotVape has a better return policy and process, but not all the extras that DaVinci gives you with a buy.
Gotta go try out my new bubbler. Also have the bubbler reced by CarolKing on order. One for each location. Thanks again for your recs and thoughts.

 

[Delta3DStudios]

have two highly functional Ascents, can your backup match the portability and function of the Ascent?
I like having duplicate and interchangeable hardware for the Ascent. I have chargers in my car, at home, and at my get away house so I am not carrying equipment around (enhanced portability) . I can interchange two different bubblers and use my cool translucent green 3D printed charging station on both vaporizors..

Actually, the Lotus while portable is actually more of a desktop vape to me - it's extremely powerful, and has nothing to break (unless you burn the wood from overheating it!) - unfortunately it isn't as stealthy as the Ascent with it's loud hissing butane torch, although the heating times makes up for stealth (as long as you can hide behind a corner for 2 minutes, you're golden to finish a whole session).

I do have another portable vape being delivered today which should be more stealthy than the Ascent (no huge glowing OLED screen), but I don't know how the taste will compare. The Ascent has so far been the best tasting vaporizer I own. I look forward to writing a full review of the two once I get a few test sessions completed!

(Enjoy your limited-edition translucent green charging stand! I decided to discontinue that color because I REALLY like it - so I purchased a new roll of solid fern-green filament which is now in stock for all my accessories).

 

[Vape Dr.]

Aw man, now I want a green one!
Do they glow in the dark?
Keep up the excellent work @Ratchett!

 

[Delta3DStudios]

Sadly no green glow in the dark yet, but I'll be sure to order a roll in the near future!

 

[100n3y]

If I had to send a unit back that many times, I would request that the company pay for shipping. I would be willing to pay shipping 2 times after that it would be a bit much. In the states it's about $11 to send one back. Sending back 5 times, that's almost 1/4 the cost of the entire unit.

The company should appreciate how dedicated you are to this vaporizer.

EDIT
I guess you don't have much of a choice at this point.

Precisely CarolKing. Once you buy a device from them you're at their mercy. They were kind enough to offer me a T-shirt though in lieu of paying for my S&H. This was a huge slap in the face. Like I'm gonna rep a company that treats their customers like this. I've sent back my device wrapped in the letter below. I really hope it doesn't fall on deaf ears and helps me or someone else with the same issues. There's a really big disconnect over there in how their business is run. I'm not sure if they're rushing, poor QC, or what, but it's gotta be stopped. Provide bad service and the customer will tell as many people they can about it.... Will post back once I get my new/repaired device. (I didn't sign the one I sent them 100n3y)

https://www.dropbox.com/s/23de5snup9mtrxa/Organix Support.docx?dl=0

 

[Norcalsun]

@100n3y : I'm happy to see someone standup and fight for their shipping charges. The letter you wrote was very well worded and logical. The only thing that I would suggest is to try to keep your communications with Davinci short. When people see a long written out messege they tend to either ignore it completely or just skim through it. I know it can be hard to express everything in a short concise paragraph but with people's short attention spans nowadays it is necessary. Just like with a resume if it's more than a page long it's usually overlooked or thrown away. I commend you for following up and addressing the issue straight on with Davinci. If I was in your shoes I would be livid about the shipping charges.

 

[OF]

If I was in your shoes I would be livid about the shipping charges.

I can see, I think, both sides of this. While it's nice to think of unending free replacements until the perfect unit is ours as an entitlement, such is not the case. Warranty is a right, carefully spelled out in the purchase contract or it does not exist. We agreed to pay shipping back for returns already.

I also get that it's a bummer to import such stuff. In a former life I was partial to British airgun pellets and other parts. I had to pay very dearly for shipping, one time I bought 3 tins of pellets (ten bucks each), which they mailed me first class post (the only way they would) in 3 separate envelopes. Ten dollars each. At my expense, of course. Shipping was more than pellet cost, not less than like I wanted. I accepted the extra costs of returning such parts and consider it a bonus they would pay the increased shipping for any replacements.

The bottom line is replacement units and their shipment aren't free. That cost is spread as a 'tax' on all customers, we each pay extra for the insurance basically. How that will happen was part of the contract, I think it's fair to all to stick to those agreed to terms? I don't, for instance, think it's fair to pay for return shipping for some customers and not others.......cold as that might seem.

OF

 

[100n3y]

...I don't, for instance, think it's fair to pay for return shipping for some customers and not others.......cold as that might seem.

OF

Couldn't agree more OF. What I'm fighting for is for them to foot the bill when it's CLEARLY an issue with their device. The contract I "signed" was for a working device. Not a device that might work. Prime example was them sending me a device, never used it, and it was damaged out of the box. If they can make the decision to charge someone for this, they can make the decision to NOT charge someone. I'm aware that in black and white I'm in the wrong, but that just doesn't seem right. It makes me all frowny faced and makes others with the same issue frowny faced. Enough frowny faces and it hurts the company. There has to be a happy median for everyone. Better quality control on their part maybe would prevent bad devices to be shipped ON TOP OF bad devices. I don't know.

 

[Glass004]

Couldn't agree more OF. What I'm fighting for is for them to foot the bill when it's CLEARLY an issue with their device. The contract I "signed" was for a working device. Not a device that might work. Prime example was them sending me a device, never used it, and it was damaged out of the box. If they can make the decision to charge someone for this, they can make the decision to NOT charge someone. I'm aware that in black and white I'm in the wrong, but that just doesn't seem right. It makes me all frowny faced and makes others with the same issue frowny faced. Enough frowny faces and it hurts the company. There has to be a happy median for everyone. Better quality control on their part maybe would prevent bad devices to be shipped ON TOP OF bad devices. I don't know.

.
I really liked the letter. On target like a smart bomb.
They voided the warenty agreement first sending out bad units to replace bad units. Right out of the box new units do not work, I went through the same exasperating process.
It is as frustrating hearing forum pundits defending this company's policies as it is talking to DaVincu customer reps. It is like they are one in the same entity.

 

[pakalolo]

.
I really liked the letter. On target like a smart bomb.
They voided the warenty agreement first sending out bad units to replace bad units. Right out of the box new units do not work, I went through the same exasperating process.
It is as frustrating hearing forum pundits defending this company's policies as it is talking to DaVincu customer reps. It is like they are one in the same entity.

Your posts along this line have gotten repetitive. You aren't adding anything useful to the conversation, you are simply jumping on every opportunity to dump on DaVinci support. On top of that you keep engaging in thinly disguised innuendo about certain FC members, and yes, it's clear who you mean. Unless you have something new to add, please do not post about this particular subject again.

 

[CarolKing]

If you buy at Puffitup they will send you a free shipping label via computer for any returns. You just print it out and attach it to the box. I would suggest going that route. Puffitup sells the Ascent. They are a sponsor on FC.

Edit
I didn't intend to cause discord earlier with my "costly shipping" statement. I just suggested to inquire. It's true rules should apply to all. Everything is not always fair in life. We learn that at an early age.

 

[OF]

If you buy at Puffitup they will send you a free shipping label via computer for any returns. You just print it out and attach it to the box. I would suggest going that route.

Excellent point! Way to go Randy! He can assume the risk for postage costs and still offer to price match? Man had better plan on moving a lot of 'em.........

Yet another reason to give him your money when the opportunity comes.

OF

 

[Tanz]

Precisely CarolKing. Once you buy a device from them you're at their mercy. They were kind enough to offer me a T-shirt though in lieu of paying for my S&H. This was a huge slap in the face. Like I'm gonna rep a company that treats their customers like this. I've sent back my device wrapped in the letter below. I really hope it doesn't fall on deaf ears and helps me or someone else with the same issues. There's a really big disconnect over there in how their business is run. I'm not sure if they're rushing, poor QC, or what, but it's gotta be stopped. Provide bad service and the customer will tell as many people they can about it.... Will post back once I get my new/repaired device. (I didn't sign the one I sent them 100n3y)

https://www.dropbox.com/s/23de5snup9mtrxa/Organix Support.docx?dl=0

I send a shorter letter but they totally ignored what I had to say and send me the RMA email.

 

[virtualpurple]

@virtualpurple Did you get a new ascent yet?
I saw somewhere they had them on sale for $180 last night, but I was vaping oil and I was on another planet called Persei!
I barely remembered to remember, but I did!
I've been searching to tell you!
I found it once, I'll find it again!

Every time I enjoy my ascent I dedicate my session to your fallen homie my friend.
Mr Ascent.


*EDIT IN*
$212 at E Z VAPES with FALL15 coupon code.

I'll find it cheaper.

Vape Dr. You are a true gentleman. I have not yet ordered an Ascent to replace my fallen unit, I appreciate that you're helping me in the search! Hopefully we won't have to search much longer!

I'm glad to hear you're enjoying your ascent man, it is a beauty of a device! The rips off the ascent with an f-bomb are a thing to behold!

 

[100n3y]

I send a shorter letter but they totally ignored what I had to say andend me the RMA email.

I fully expect the same Tans seeing as how my requests for four other working devices have fallen in deaf ears, but ya never know till ya try.

 

[jasong]

Hey everybody haven't been around for a while but my solo shit the bed and I got a wild hair and ordered an ascent today but now I don't know if I should have reading all the pages I missed out on. Are they still having a lot of problems with the Ascent? Hope I get a good one

 

[Glass004]

Hey everybody haven't been around for a while but my solo shit the bed and I got a wild hair and ordered an ascent today but now I don't know if I should have reading all the pages I missed out on. Are they still having a lot of problems with the Ascent? Hope I get a good one

IMO THE Ascent us still a buy. Just do it realizing there is a small chance you will get a problem unit.
It can function as a desktop model using Ratchett's 3D printed charging/loading station. It also functions to help hold the F-bonb bubbler attached to the Ascent safely upright.
The variable temp control allows precise distillation of temp sensituve cannabinoids.
It is a lot of fun using the Ascent publicly in stealth mode.
In spite of the reported problems, a working Ascent is durable and can hold up to heavy daily use. I find the drop tolerance to be impressive. IMO most problems are limited to a few units with hardware issues and production problems that surely are being resolved.
You will eventually get a working Ascent under the two year warenty that has always been honored. How it is honored does vary from vendor to vendor and anyone yet to buy an Ascent should research this very important issue.
You will really enjoy your Ascent.
I almost forgot, if enough people keep buying Ascents, DaVindi stays afloat for the next 18 months of my warenty

 

[notoriousLrg]

IMO THE Ascent us still a buy.

How would you rate its ability to vape C02 oil ?

 

[Glass004]

How would you rate its ability to vape C02 oil ?

I really have no experiance with this. The oil cans are not reported to be very functional.

 

[virtualpurple]

How would you rate its ability to vape C02 oil ?

I've not experimented with oils, but I think the consensus is that it doesn't do oils or liquids well, even with the provided jars they have. I think if they swapped to stainless steel alloy instead of glass jars they'd have much more success.

 

[jasong]

Well I remember when we were all still waiting for the Ascent to come out and I remember all the problems some people had with those first production models. I was hoping that da vinci would work out the problems by now. I guess people that are happy with their ascents aren't as vocal about loving it as the people that are pissed off about it.

 

[OF]

I guess people that are happy with their ascents aren't as vocal about loving it as the people that are pissed off about it.

I think you're absolutely right. I think there are way more happy campers than grumps. The same complainers seem to come back again and again, about par for the course really. Nothing special there.

Nothing is certain, but I think most guys are happy with the unit they got, and if not are happy with the replacement and positive about the support that got it replaced?

If it interests you, I say give it a go. I like mine for sure.

OF

 

[CarolKing]

I don't think there's that many complainers. It's just the ones that are complaining say the same thing several times. If you aren't happy sometimes you just have to move on.

I understand very well feeling frustrated. I have a particular unit that I had troubles with (not the ascent) I just don't recommend it any longer.

My Ascent is coming up on its first birthday. A portable isn't made to be your sole vaporizer. It can't take the wear and tear that a desktop can, unless it's the Solo. But even that I wouldn't just solely rely on.

Enjoy what the Ascent has to offer. I like the vapor taste that it brings to my herb. The temp controls are awesome. Buy it at Puffitup for free returns if the unit needs to be returned for warranty.

 

[Tanz]

Well I remember when we were all still waiting for the Ascent to come out and I remember all the problems some people had with those first production models. I was hoping that da vinci would work out the problems by now. I guess people that are happy with their ascents aren't as vocal about loving it as the people that are pissed off about it.

There are still plenty of problems with it in my experience. I am on my 30'th burn off so far (before I use it I want to make sure it stops fuming)...see, I'm not giving up yet! 5'th unit to top it off.

I don't think there's that many complainers. It's just the ones that are complaining say the same thing several times. If you aren't happy sometimes you just have to move on.

I understand very well feeling frustrated. I have a particular unit that I had troubles with (not the ascent) I just don't recommend it any longer.

My Ascent is coming up on its first birthday. A portable isn't made to be your sole vaporizer. It can't take the wear and tear that a desktop can, unless it's the Solo. But even that I wouldn't just solely rely on.

Enjoy what the Ascent has to offer. I like the vapor taste that it brings to my herb. The temp controls are awesome. Buy it at Puffitup for free returns if the unit needs to be returned for warranty.

Why is it so difficult to comprehend why someone would complain about the same issue over and over when the issue hasn't been resolved for them. Should they really just suck it up and move on, accept they lost out on this one and stop complaining..it's only their $300 bucks down the drain. They have every right to complain...unless they are offered a refund. It's only fair.

I think there are plenty of people having problems with the Ascent, and just not as many bringing it forward, but it does come up in this thread over and over, which is enough to show that there are some major issues. And maybe it's something that needs to be brought forward so it can be recognized and then dealt with.

I eventually found an awesome vape, and this forum really helped in finding it (wish I would have found this forum before my first purchase of the ascent) and I think it's good to have both sides sharing their experiences whether good or bad so someone interested has a better idea of the possible pro's and con's and what they are getting into when choosing a product. Some unjustifiably praise, while some are justified in their complaint.

 

[CarolKing]

I think often folks that are happy about a unit don't always voice their opinion because they are content. People that are unhappy are more likely to voice their opinions. Due to frustrations they want their voices heard.

On FC. You state your problem then move on. It's hard sometimes I know, remember about the "be nice" rule.

EDIT
FC is a very tiny percentage of the Ascent customers.