I feel your pain. I hope you have a back up non combustion method. I wonder if anyone else besides you and me have sent 3 back. I had two identical button failures and a failure of the power receptacle hole.3rd ascent on its way back due to not heating!
DaVinci simplified the return process for me as a result of my rapid fire failure of three units and to improve my experience with customer service. They really are very easy about taking returns. Again, I view this more as a lease. And I have leased two of them.
What do you mean about not heating?
Did they mention replacing or repairing your unit?
What sort of shipping and where are you?
How long before you get the use of your Ascent back?
I'll have to try the micro loads you describe. About how long or how many hits do you work such a small load?Very true, the glass flowers are a much bigger pain to load, and they work great for packing smaller loads.
But if you want quick and easy micro size loads (0.025g), the glass jars are the way to go - I don't think you could pack as little herb as that with glass flowers alone
Note, I've been using my 3D printed tamping tool to tamp down the herb in my Ascent - the results have been awesome! Paired with my 14mm GONG as an adapter, I get more hits than I can count! (Note I am tamping down pretty hard, the draw restriction is noticeable at first, but quickly opens up after the second or third draw
Have no problem with their customer service, it's usually about a 2-3 week wait I think as I'm in uk. So far they have always replaced with brand new and I'm sure that's what will happen this time. By not heating I mean it doesn't heat?I feel your pain. I hope you have a back up non combustion method. I wonder if anyone else besides you and me have sent 3 back. I had two identical button failures and a failure of the power receptacle hole.
DaVinci simplified the return process for me as a result of my rapid fire failure of three units and to improve my experience with customer service. They really are very easy about taking returns. Again, I view this more as a lease. And I have leased two of them.
What do you mean about not heating?
Did they mention replacing or repairing your unit?
What sort of shipping and where are you?
How long before you get the use of your Ascent back?
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