Hey guys so I have a serious problem with my Solo. Basically, it won't turn on at all. Literally it just does nothing when I try to turn it on. And when I plug it in to charge, it beeps, and the top light flashes red and the blue idle light goes on, that's it. I have no idea why this is happening and it SUCKS because I don't have a backup vape....fuck smoking. Does anyone know of a way to factory reset the device or something? Has anyone had this problem before? I have contacted Arizer and their tips didn't help at all, and in order to get a replacement I have to contact the retailer I bought it from, which is Arometek. I emailed them and still no answer yet.....Such a pain in the ass I just want to have a vape that works!