I emailed arizer this morning asking for meaning of this.
Here is what I received from Arizer for the issue where you try to charge you get
one light solid and lights 2 and 3 flicking. The green light is not on but if you play
around with it. Pushing both arrows simultaneously you can get it to reset and work
correctly.
Thank you for your email. I am sorry to hear you have experienced an issue with your Solo unit. This problem sounds like it may be covered under warranty.
You may be able to manually reset your Solo. Please try the following:
- Plug the charger into the wall outlet
- Plug the charger into the Solo unit
- press and hold both buttons for approximately 4 seconds
- wait for 10 seconds then unplug from charger
Once you have done this try out the unit again. If the problem persists, the issue may be due to a problem with the charger. Please make sure that the charger is fully connected to the Solo for a proper charge. If you check the connections and they are secured properly but the problem persists, please check to see if the red light on the charger illuminates when you try to charge the unit and let me know. If the light on the charger does not light up then the problem is most certainly due to a faulty charger. Also, if you know anyone with the same unit, perhaps you can try using their charger with your Solo to confirm if the problem is the charger or the Solo unit itself.
Once you have checked these things, please respond to my troubleshooting suggestions and also provide me with the following information:
· Your full name and shipping address
· The serial number on the bottom of your unit
· The power specifications listed on the charger
· A copy of your sales receipt
Once I receive this information I will advise you further.
Best Regards,A GREAT TECH PERSON FROMArizer Tech
service@arizer.com